Mattex Service

We REALLY needed security lights that could reach the very back of a 190 foot deep lot. After spending hours searching on Amazon and other retailers, we were at a loss. Time for the pros! They installed 4 new light fixtures outside our home, with interior control switches, adapted our breaker box and installed two interior outlets. Mattex was kind enough to move our consultation up two weeks sooner in order to protect our yard.

Leading up to the appointment, they sent texts to confirm and even included a photo of the technician so that we would recognize him. Michael T. was very professional, and on time. He spent a long time with us walking the perimeter of our half acre and asking questions to understand our security concerns. While wearing his shoe covers to protect our floors, he found ways to keep our quote within budget.

On installation day, the techs arrived early. They were respectful, with no smoking or foul language and they left not a single piece of debris/packaging in our yard. The job was completed in one long day. That night at dusk the lights came on, and then we realized how perfectly Michael had planned everything. The lights reached the very back of the yard, and at his suggestion were not motion detected so that they stay on all night.

Everything was illuminated, from all sides, but it did not extend past our property line and bother the neighbors. I meant to write this review days ago, but had to delay it because for the first time in a few weeks I could sleep in peace without worrying about vandalism. They are saved in my phone now as "our electrician" because we see no need to ever try any other company. Very highly recommended!

Clinton was very respectful and thorough. He spent almost three hours at our house doing the maintenance and he answered all of my questions without seeming rushed. I'd definitely recommend Mattex! Service: HVAC system maintenance

Called another plumbing service emergency line and didn't get a call back, reached out to Mattex and heard back immediately. Since then we've had them do a number of jobs. They are extremely professional, explain all our options, their prices are fair, and their technicians are skilled! Services: Water heater repair, General repairs

Everyone from Mattex was prompt, curteous, professional, and kind. They quickly got me scheduled for installation of an AC/heating unit in a bonus room over my garage. It works beautifully! I would highly recommend them for any of your heating/air conditioning needs. Service: Ductless heating & A/C services

I'm really impressed with the responsiveness and the professionalism of Mattex. Having never used their services we reached out to them one evening when our water heater failed. Surprisingly they sent a tech to our home the very next morning and were able to install a replacement water heater the same day. Also impressed with their tech savvy and a totally paperless transaction. We will for sure call on them again.

Austin came out on a same-day call. He was great! He found the problem with the AC unit very quickly and was able to offer multiple solutions. Since we need a new unit he gave me some advice on what to talk about with the salesman and what type of products would be offered. Our new HVAC was ready to be installed less than 48 hours later. The installation techs worked quickly and made sure everything was set up and running perfectly. This is our first time dealing with Mattex and we were not disappointed!

Oscar from Mattex arrived promptly at my home to replace my aging water heater. He explained the work he was going to do, then expertly did it. The installation looks great and is a big improvement to what I had. Service: Water heater installation

My plumbing backed up at 8pm on a Sunday night. I called the emergency line and they had Blake out to me within an hour. He was very professional and communicated with me throughout the whole repair. The job was handled quickly and I was back to enjoying my evening. I couldn't be happier with the service and will be sure to their service in the future!

Chris explained everything thoroughly and provided us with options. He had our heater up and running again quickly. He was great with my kids as well and had them laughing. We have trusted Mattex for years and will continue to do so. Service: Heating system repair

I have been using Mattex for many years for all my HVAC, plumbing, and electrical needs, and have never been disappointed. They are easy to get hold of, and their technicians are courteous, professional, and knowledgeable. While they may not be the cheapest option out there, with Mattex I can be confident that I will get a fair price and that I won't be taken for a ride or end up saddled with substandard work. Mattex represents the best of what a good, honest local contractor should be and a model for other contractors to look up to.

New to area and unbelievably am looking to purchase in this area. found an all electric house I was interested in but it had no generator. As this was a big point of my purchase offer I neededd info and called. GREAT CUSTOMER SERVICE and expeditiously answered my question and earned my decision on who I will call when I need electrical work! They were that fast and good!

I have a significant knowledge on the devices I inquired Abbott and they immediately recommended one and the reasoning behind it. The cost was significantly less than I anticipated SO., Great and fast response from the organization that is a remarkable feat now a days!

We purchased a 53 year old home in June, which had a 24 year old air conditioner and a 34 year old furnace. After researching quality and value from three professionals, we decided to go with Mattex Service in Mattoon. When we initially called Mattex Service of Mattoon, Trevor was able to come to our home the very next day. He walked through our home, asking if we had any problems, examined our units, and toured our crawl space.

After doing some calculations, Trevor shared his findings, and was prepared with recommendations. He explained the different options with prices best for our size of home. Our decision making process was quite quick and easy due to the level of knowledge Trevor provided, with us purchasing a Trane! Within five days our new Trane furnace and air condition units were installed by Vince and Cole, who were professional and courteous service techs. They were very pleasant, quite, hard-working, and clean. We are extremely pleased that we decided to work with Mattex Service in Mattoon for our heating and cooling needs.

Our House was built in the 1950's and most things had been changed except our furnace. It was a gigantic, gravity flow, coal burning, converted to gas furnace. Oh and I almost forgot an additional blower added sometime in the disco era! Needless to say it was a mess in every sense of the word. We received a flier from Mattex in the mail. We thought we would give them a call if nothing else it will be fun watching them run away from the house. We've had estimates before from other companies and they just couldn't or wouldn't touch it. Monday September 19th Trevor Buford shows up to our home and consulted with us.

We figured out what our needs were and how to achieve them. We have pets, allergies and my husband has asthma. Trevor did not run away, instead he built us a system that was tailored to our every concern. He even found a way to put in Central air, major bonus feature! We couldn't believe how fast the turnaround was from consult to install. We opted for a Trane system and once we had all the financials figured out (he is great there too) we were on to the install. Monday October 3rd Trevor and his team Jared, Seth, Cole and Dustin were at our home by 7:58AM ready to work!

Everyone was prompt, curious and well versed professionals. Everything about our furnace is beautiful. I cannot thank them enough for their hard work and attention to detail. Our house is so thankful too. I am waiting patiently for our first utility bill. Thank you Mattex, Trevor and your superior team Rachel and Eric Mattox, Mattoon IL