Chandler Air

I have used Chandler Air the past few years for maintenance and repairs. They have always done a great job. Recently, Chandler Air replaced my two old, 19-year-old HVAC units. I was very pleased with every aspect of my dealings with them, from the initial consultation to installation. All staff members are professional, friendly, and courteous. Dru, in the office, was great handling my many calls to ask questions. Mike and Avery, who were polite and considerate, did a good job with the installation. All dust and debris was cleaned up before they left. I highly recommend Chandler Air.

Chandler Air is awesome! Hands down, from customer service to installation and timeframe. You all are fantastic company to work with! We just replaced our 24 year old AC unit for brand new unit and the whole package. Ryan the owner came out to quote us and personally walked us through our options. Made so easy! We setup for installation within 1 -2weeks and the technicians were professional, respectful, thorough yet quick and clean. Highly recommend them.

Chandler Air is a very reputable company. An annual maintenance check up was performed. Our technician was very courteous and professional. He thoroughly checked our entire system. I would highly recommend this company. Service: A/C system maintenance

I was previously part of a loyalty customer program with another company. My AC stopped working and contacted this company who scheduled right away, the next day for a 2-6pm time slot on a Thursday. I received a call around 5:45pm stating that the technician would not be able to make it and was rescheduled the next day, Friday between 10-2pm. After calling four times and having four different employees guarantee me the technician would be at my house, I received a call at 8:45pm that they would not.

I immediately canceled any follow up, canceled my loyalty customer plan without a single apology from the company. I contacted Chandler Air at 7:45 the next morning and a technician was at my house in less then an hour. Was professional, courteous and even apologetic for what we had gone through with the previous company. I received more of an apology from Chandler Air (who had nothing to do with the previous poor service) then the previous company. I will definitely be using Chandler Air for all of my AC needs in the future and will also make sure those around me know of their great service.

Excellent company to do business with! Great options with exceptional customer service. Our installers Mike & Avery we're on point and we couldn't be happier! Thanks Chandler Air!

I got a very good and fair quote for a new air condition unit on Tuesday 5/17/22 and it was installed today, Monday 5/23/22. Excellent company and service who did exactly what they said they would. They explained everything and cleaned up after themselves prior to leaving. I HIGHLY recommend Chandler Air! Service: Install AC

Made my first call this morning to inquire about warranty work. They were very friendly and set up an appointment for the afternoon. The tech was right on time and competent. Diagnosed the problem quickly, located the needed part and set up an appointment for the next day. No doubt I'll use them in the future and would highly recommend them.

I have to say, every aspect of our experience with Chandler Air has been beyond our expectations. From the initial quote, installation, and service. The front desk employees, technicians are all extremely responsive, kind, and truly care about their customers. We had them install a brand new unit in our home. The installation was great and the techs where very professional and right on time.

The communication was above excellent. Our new unit had some defective parts (manufacturing issue) and their staff and techs were immediately responsive and advocated for us with the manufacture. We couldn't be more appreciative. Hector, their tech, went above and beyond for us to make sure our unit is tip top! I would HIGHLY recommend Chandler Air over any other company. We seriously feel valued as a customer and are very thankful for all their hard work and feel truly supported by a great company with excellent staff.

Chandler Air got back to me right away when I requested an appointment and James came out the next day. Heating system was fixed, and he took the time to explain what was wrong and how he remedied it! Very thorough and will definitely work with them again in the future. Thanks Chandler Air (and specifically James!) Service: Heating system repair

This is our first time using Chandler Air and we are very pleased with the service. We have signed up for their priority customer 1 year plan which is very reasonably priced. Service: Heating maintenance

This company was great when I had the unit installed. Recently the coil in the air handler got a leak and until it was able to be changed they came out and kept the unit running and my home comfortable. They have always been a good wholesome honest company and don't treat you other then a client they would like to retain for a lifetime.

Luis and Dexter installed our new unit today and did a great job! They arrived right on time, introduced themselves, and got right to work. They were professional throughout the entire install, and our unit is working great! We have had a very positive experience with Chandler Air since day one. We are very happy and 100% recommend this company.

Great service from a very responsive company. The service tech was excellent. Evaluated the problems and recommended we talk to the service engineer regarding a new unit. He came the next morning and went through the options in a very professional manner. Zach was extremely knowledgeable, answered all questions, and provided us three options for replacement. As I have a three-phase unit there now, Chandler Air had one in stock and will proceed with installation.

I purchased a new American Standard AC/Heating system this past summer. Like everything else, it took about three months for the new system to arrive from the manufacturer. Chandler Air kept contacting the manufacturer to provide me with updates on the scheduled delivery. Once the unit was shipped, I was contacted to schedule the installation. Once scheduled, the installation went very well with minimal disruption to me.

I am extremely pleased with the new unit as far as performance, cooling capability and it has reduced my electric bill significantly. By far the best overall purchase I've made in quite some time.

I want to thank Zach, Eli and Gary for an excellent job. They installed a new HVAC system in my and I couldn't be happier. I would like to recommend Chandler Air to anyone either replacing or repairing their HVAC systems. Two of my neighbors observed the installed and will be calling Chandler Air for possible quotes. Thanks Again. Mark Schade Sept 03, 2021.

Chandler Air was great about getting a technician to my house as soon as possible even though it was the weekend and in the middle of the summer. My technician Hector was friendly and professional. The problem was located and fixed quickly. I inspected some of the work Hector did. He also went above and beyond to make it easier to manage next time anyone were to see the same issue arise.

Even if it wasn't Chandler Air, he was just helping the next guy. Hector also gave me some tips specific to my setup to keep my AC unit running longer which I'll be implementing asap. I had a great experience with this company and would recommend them to everyone.

Typical AZ story: A/C not working on the 115+ degree day! Chandler Air crew was able to schedule same day - whew! - but that as typical for this team, they usually can respond same day within a matter of hours. Hector responded and did a quick assess, noted what the possible issues could be and gave the good news - it was a less costly issue and he could fix it same day! Hector/Chandler Air provides high quality service, professionalism and quick responsiveness. Thank you to this crew! They've been my speed dial for all A/C issues and routine services, always high quality service.

Recent storm caused one of my units to stop working. I searched for a locally-owned business and found Chandler Air. I submitted a request for an appointment online and received a follow-up call in a couple of hours to confirm a next-day appointment. Their technician James was incredibly quick to find the root cause and explain to me the needed repairs in detail, which he finished in a few hours. I was so impressed I signed up for their maintenance plan as well.

Awesome company talked with the owner directly the first time I called. He was straight to the point and my ac was replaced faster than I had anticipated. It's been working fine and have refer him to many other people. He cares and his staff gets the job done the right way. As a person in the field he will get him many referrals from me and my friends. Pay it forward to people that treat you like they want to be treated. Way to go Chandler Air! Randy H

Just has my air conditioner checked for the coming season. So glad I chose Chandler Air. James Brewer called to see if he could arrive early. Of course. He is very professional and explained everything he was going to do. After checking my 16 year old air conditioner he assured me it is is very good condition, never trying to sell me on services I didn't need.

It did need the coils cleaned and gave me options on what he could do. I chose the best option, which was still less much than what I thought it would be. I'll be seeing them in 6 months for a check up. I finally feel as if I've found a company I can count on season after season.

Thank you, Ryan, for saving the day! You are my family's new hero! My A/C unit completely broke. My house was 99 degrees inside. Even though they were overbooked, Ryan came out within 2 hours to do an estimate. He was so polite, professional, and was obviously more knowledgeable about his industry than anyone that came out to provide estimates.

He found us a brand new unit, found the elbow needed, scheduled the crane, and had everything completely installed by 1pm by the next day. His company was already overbooked but, Ryan saw the emergency and he and his Operations Manager that normally do not go out to do installs, came to do it themselves to help us out. And, his company was cheaper than the other estimates we got. I would recommend Chandler Air over and over again. Thanks again, Ryan. We are so grateful to you and your team for getting us back in operating order so quickly.

Leaving my prior review and adding another. Once again, Chandler Air comes through, with excellent pricing and service. My A/C went out Saturday night, 5/16. They couldn't come out then, but were out by noon on Sunday. JC was professional, courteous and knowledgeable. Because I have a yearly maintenance contract with them (worth every penny), not only am I a priority customer, but I get a discount. JC was able to find a motor this morning, Monday, 5/18, and will be here to install it by noon today, at about 2/3 the cost of what others wanted.

Have been using Chandler Air for 16 years now, and have absolutely no reason to stop! James was professional, courteous, and explained everything thoroughly. I have used Chandler Air for about 10 years now. I never plan on using any other company. Whenever I have received quotes from other companies, they're sometimes as much as twice what Chandler Air charges.

My air conditioning unit is incredibly old, but I've never had to replace it because Chandler Air Service is it every year and does an excellent job. Highly recommend this company.

Excellent customer service! We had James our to the house and he was very knowledgeable, prompt, and personable. We will be using them moving forward. Thank you Brian M for telling us about Chandler Air.

This is a great company! From Ryan helping with our selection of American Standard and installation to James who does our semi annual inspection Chandler Air has been the best.

Terrible service and rude. My mother in law had a unit installed 3.5 years ago. First they forgot to install the heat strips and had to come back out. Then they had forgotten to connect the condensate line and had to fix it and the associated water damage. Now the motor died - out of the two year labor warranty but within the 10 year parts warranty.

They wanted $480 to fix it right away or $380 to fix it 'sometime' next week. They carry a different brand part on the truck which isn't covered by the parts warranty, so you have to pay for the parts to get it fixed right away. If you wait for the warranty part, they charge labor for each time they come it. When I asked, I was told - 'the truck doesn't run for free'. I will never use them again and encourage others to stay away.

I got their service coupon in mail and scheduled a A/C check up. It's my first time order for regular check-up. 4 years ago we had Chandler air fixed our broken pipes on the roof that causes our AC not being able to cool down in June. Other companies came but didn't fix it. Matt came and informed me before he started his job that he'll only check for heating function at winter time.

I asked why and he explained that only when the temp is hot enough (85 degree more) that they can measure the functioning unit. I told him that I only wanted to check the cooling not the heating. So he left without charging me any fee. Honest guy! I will find them next spring to do the check-up.

Marc from chandler air has been surviving our home for years. We had an issue and had several people come out and give us outrageous quotes. Two companies said the same thing only one fallowed through on the appointment etc. that was Chandler air, it works perfect 8 years later. We still have our regular survive with them and they are consistently honest, knowledgeable, friendly and reliable.

We hired Chandler Air for routine service of our fully functioning air conditioner. Prior to Chandler Air coming our air conditioning and electricity had worked perfectly. We'd been in the office 3.5 years and had no problems with either during our entire time here. During the service the technician blew a fuse that caused the air conditioning and lights around it to turn off.

The technician couldn't fix the fuse and we had to hire an electrician. Chandler Air said it wasn't there fault even though they were the only ones on the roof at the time. Will not use them again and suggest you don't either.

Very disappointed with Chandler Air. They installed a heat pump on my home. A couple weeks later, an electrician tells me the power supply to the unit is not up to code. I call Chandler Air to ask them about it and a technician comes to look at it. He says "it's not up to code" but Chandler Air won't do electrical work. I voice my frustration that I was not notified/warned that the issue would need to be remedied when the unit was installed. Technician says "it's not to code, but it's good enough for us." Then they want to charge me $85 to tell me that it's not good enough for code but it's good enough for them.

And they never warned me. So my house hasn't burned down, yet. I am paying an electrician to fix it. And Chandler Air won't honor their warranty for the heat pump install unless I pay the "it's good enough for Chandler Air" $85 fee. If it was the owner's home and his/her children were sleeping at the home, do you think the technician would warn them?

Around dinner time Thursday our A/C was blowing warm. Finished eating and went up on the roof to check for the obvious. Wrote down the model and manufacturer and visited the American Standard website. They had three repair companies that were recommended in my area. Called the first place, Hendel A/C and they had an answer machine. I left a message requesting a service call.

Since I wasn't too confident they'd be able to come visit I moved onto option two. A live person answered and said he could come by in the morning. Mark actually arrived before Hendels even called back. Hendels called me back before 8:00 am and was willing to take the call, but I just wanted to point out that Chandler Air was here working before they called back.

They are probably a good company. Mark from Chandler Air was prompt, professional, nice and since he fixed it, VERY VERY helpful. He explained the issue and offered to do the repair. In these situations we do not have time to shop around, so hopefully the repair price was reasonable. Since I have no idea about what costs are suppose to be, please if you are looking for cheap don't take my word, cause I don't know. If you want a reliable A/C company, choose these guys for great customer service and super fast work. If I ever have an issue again I'll call them first.

After 1000.00 bucks spent to this company my air conditioner did not work. I spent a month struggling with them and all I got was. There is nothing wrong. Each visit would have been 85.00. Asking them to come over again only put money into their pockets. My air conditioner still didn't work. My son referred me to someone else. He charged me 80.00. My air conditioner has been working since. I feel ripped off.

After being swindled by George Brazil a friend referred me to Chandler Air. They are amazing!

I'm a long time Yelp consumer, but I've never felt compelled to contribute. After meticulously reviewing air conditioning companies, I settled on Chandler Air for my problems, as this was the one with the least objectionable reviews. Because the process behind locating a trustworthy and capable A/C company is so difficult, I thought I'd provide my experience with Chandler Air so people can know this IS a company worth using. I've given Chandler Air 5 stars for three reasons: (1) Honest/Integrity; (2) Technical capability; and (3) Price. Honest/Integrity - My technician was Dave.

When he arrived at my house, I quickly suggested that my old Goodman units may need replacing. Even with offering this bait, Dave never tried to upsell me on new units - rather noticing that mine were in fine working order aside from a single problem. Technical capability - Another technician from another company had been to my house previously and was unable to resolve my problem.

Although Dave noticed the malfunction with my system was something he hadn't encountered in some time, he was able to accurately diagnose it. He even returned home to check with some of his resources to ensure he was right - and he was. By the way, his fix for our system worked wonders. Price - Many companies have been charging upwards of $100-$115/pound for R-22 Freon.

This is understandable because it's becoming more scarce by the second. Chandler Air charged me $68/pound, which I feel is extraordinarily reasonable. In fact, I've yet to find anyone in the Valley who sells it cheaper. Dave also spent approximately three hours at my house, although I was only charged for two hours of labor because that's what I'd been quoted.

He was thorough in his inspection of my system, which is likely what warranted the extra time (and is much appreciated by me). Ultimately, Chandler Air is the real deal. I have no connection to the company and have used it to resolve only the one problem - so I have no vested interest in posting this positive review. This is the first time I've ever had an A/C company come to one of my houses without either not being able to resolve the problem or trying to sell me a new unit, so I thought this review was warranted. Thanks to Dave & Co at Chandler Air.

I needed a part to be put in that helped the compressor run better and I called last week. It was not an emergency, but they put me in quickly and Bob came today and put the part in and was very professional, on time and had that part in very quickly. Very reasonable in their prices and even though it was the 1st time I used them, it won't be the last! Very highly recommend. Also, when I called, the staff was very nice. Thanks again. Mike.

My husband and I have been a customer of Chandler Air for more than 10 years receiving there spring and fall check-ups for our furnace and AC. We have always had positive experiences with the folks at Chandler Air- from the business staff to the technicians who service our unit. In 2010 we replaced the original unit (from 1960) as we were beginning to pour money into repairs.

The new Rudd unit has had some major flaws. A new compressor was replaced in 2011, new coil in 2014, and again, a new coil replaced in 2015. As all has been under warranty, there has been no charge. However, I commend the owner of Chandler Air for still making us a priority in getting the work done timely and with the professional technicians employed. We will continue to use Chandler Air for our heating and cooling needs! Sorry to read others have had such negative experiences!

Excellent work on short notice. AC unit broke down in the Arizona summer and they were very quick to make repairs and get us cooled down! Highly recommend them!

While out of town on business one of my air conditioning units went out. My daughter called Chandler Air out and told them we had 2 units not working. My daughter was not aware that we have a zone system so 1 unit carries 2 thermostats. They found a blown compressor and they told my daughter that the unit was out of warranty and the complete unit would need to be replaced.

They inspected my two other units and informed my daughter that one of the other units was locked up and would also need replacing, again out of warranty. Now this unit had been working up until they inspected it. Coincidental that 2 units would go out at once, but she had told them that 2 units were not working, so they found 2. They were very nice and made her a deal to have it all done by Saturday before I got home and that they cut her a "deal" for $4700.

Upon my return I inspected the units. The one that miraculously broke down when they were there only needed the actuator replaced, $200. And the unit with the blown compressor still had 5 years. TRANE replaced the compressor free of charge. And with labor and parts from a more reputable company I only spent another $1500. So my total out of pocket was $1700.00 and I have cold air again.

They didn't use a gun but they attempted to overcharge me $3000.00. Very frustrating and I wonder how many unsuspecting trusting people have been duped by them. The news service "3 On Your Side" came out with a glowing report on how fair and honest they were. When I call them and give my report they might want to revisit their view. I also plan on alerting the State department with whom they have a license through.

I am a landlord that sent this company out to service my rental. My renters advised me that the guy who went out was not nice to them and had the attitude of why the heck am I here. I chose this company because its a family owned business. They did service the AC as promised, but I will not use them again. I did call them today to get the receipt and also noted to them that whoever came out to service the AC was not nice to my renters- I was advised that it was the owner- shocked that it was the owner himself that was not nice- as said before, I will not use them again.