Falcon Air Conditioning

Called at 6:30 in the morning. They called me back before 7:00. After hearing my problem, Jake was dispatched. Arrived on time. But more importantly, knew our system and check to see if the parts we needed week under warranty. They were not, but the A/C unit was working in no time at all. There are a lot of A/C repair companies, but Falcon Air will always be the company I rely on.

Awesome experience! From beginning to end I was treated with respect and kindness. When selecting my new AC/Furnace I received detailed information about 6 different packages within my scope. All my questions were answered completely so I felt confident moving forward. I HIGHLY recommend Falcon AC. Services: Install AC, Heating system installation, Installation

I'd been dealing with another company for few years. Total headache: lack of communication, dropped appts, ordered parts that mysteriously vanished, etc. Every call involved a lot of delays, excuses & stress. I called Falcon Air & they came out next day to give me an estimate. Personable & accommodating MY schedule, they came next week to install system & returned a week later to move ductwork for a renov job.

The ENTIRE process has been a pleasant experience. They were professional, efficient, explained options clearly w/o any condescending attitude, prices matched estimates, gave good suggestions which saved me $ & systems installed work GREAT.And they incl 2 years free maintenance on systems. Prices were reasonable. Trucks & uniforms are well marketed so I knew who was working in my home. I'm only sorry that I didn't call Falcon Air sooner.

Alex was fantastic, great communication, fast installation. The guys were in and out. They cleaned up after themselves they were very cautious of my carpets walls etc. They were careful to not let my dogs out the gates. I highly recommend Falcon air. Services: Install thermostat, Install AC, Installation

They were professional, reasonable and thorough. We are very impressed and grateful. Called with questions and concerns trying to work with our home warranty and multiple failed attempts with other hvac companies. Immediately they responded, came and checked, wrote up an quote and followed answering the questions our warranty company required. It was approved and they were out in less than a week to complete the work in one afternoon. Came in under other estimates and made the whole process more timely and easy than anyone else we tried to work with. Very impressive.

We are very satisfied with the work carried out by Falcon Air Conditioning. Their technician arrived on time and installed the new thermostat in no time at all. He was very professional and friendly. We highly recommend this company to anyone needing work done on their AC unit. Service: Install thermostat

Great job on the install. Very professional and on time. A/C quote was on par with the other quotes for similar units, but had a better feeling about Falcon than I did some of the others. Great work guys. Service: Install AC

My technician, Jake, was terrific. He knew how to install my new thermostat in a few minutes but spent time with me linking my Honeywell T9 to Honeywells home app as well as connecting my thermostat to Alexa so I could operate my thermostat with voice control. It was great customer service above and beyond my expectations. Thank you Falcon Air.

My AC/Heat pump was making a buzzing sound when starting. I set up an appointment with Falcon and the technician arrived on time and quickly diagnosed the problem. He explained to me that it was a bad capacitor and he had the part on his truck. The repair took about a half hour from start to finish. I was relieved that it wasn't something more serious.

My relief quickly vanished when I was presented with a bill for $473. I know things are more expensive these days, but according to Angie's List the average cost to professionally replace an AC capacitor is $170. I appreciate that they were prompt and did a good job, but I feel like I was overcharged and I won't be calling them again.

They were able to come out to my house on the same day that I asked them for help with my Heating. Unfortunately they were 1 hour late to the 2 hour window they gave. When they did arrive they were very quick to diagnose the problem and fix it. Service: Heating maintenance

Techs always call ahead of time and know what they're doing. Been using Falcon Air Conditioning for years; highly recommended and trustworthy company. This service call was with Mickey; very knowledgeable technician for sure.

Falcon Air Conditioning is a wonderful company. They have serviced my home unit and business unit with expert care. Always prompt, reliable and fair. I would never use anyone else. I would recommend them always knowing my friends and family will get excellent service. Services: HVAC maintenance, Cleaning, Heating maintenance, Ductless heating and AC services, HVAC repair, AC maintenance

We have used Falcon Air for almost 20 years. This company is the most honest and professional company. They will not try to charge you anything that is not necessary. You can put your trust in this company for any of your needs. Services: AC installation, AC maintenance, Thermostat installation

We had our AC go out on one of our rentals. We reached out to sever companies. One never called back. Another wanted to install a smaller unit which later we found out, probably would not have been enough to cool the place down properly. When I called Falcon Air Conditioning, Alex answered the phone and since all of his technicians were busy, he came out to give us a quote within the hour of me calling.

He is very down to earth and extremely knowledgeable. He took his time explaining our options and answered the phone anytime we called. My husband and I were highly impressed with the service they provided. Their solution ended up saving us a lot of money and they even cleaned out another one of our units for free! It is so difficult to find great companies or individuals when it comes to ACs. We highly recommend Falcon Air Conditioning! We truly look forward to doing business with them in the future when we need it. FIVE STARS ALL THE WAY!

Falcon Air Conditioning was GREAT! They were super responsive, very professional, they were very reasonably priced with no hidden fees or surprises, showed up when they said they would, installed our air conditioner very quickly, and the installers were super friendly and did a great job! I would highly recommend Falcon Air to anyone needing an air conditioner or AC service! The whole experience was A+ and if I could give them more than 5 stars I would! They will definitely be our go to company for anything in the future!

I had a Falcon technician come two weeks ago to do a preventative maintenance inspection on my older ac unit. They scheduled my appointment just a few days from the day I called and texted a reminder the day before as well as when the technician was on his way. He was very professional and thorough. I opted to have one part replaced and purchased their two year service membership.

Two days ago my thermostat went bad. It was 117 degrees that day so my small home heated up very quickly. The technician was there within a couple of hours after I called and he replaced the thermostat after checking everything out thoroughly to make sure that was the only issue. He showed me how to adjust the new thermostat and tested all the vents to insure cool air was getting to all areas of my home. I highly recommend Falcon for all of your HVAC needs!

The customer service was excellent both on the phone and at my home. Issues with air conditioners in Az during the summer can be stressful. Falcon came out right away, on time, and had us up and running with cool air in a very short time. They were polite, friendly, and knowledgeable. I will use them in the future, and highly recommend.

They did a great job in both speed and price. My A/C Went out in the middle of this 2021 summer and their Rep Alex did both a better inspection and better quote than 3 other businesses. With 2 kids and rising temps I can recommend them as an include on any new installs for middle range units at value. They even got it all sorted within about a week which was impressive. Thanks Falcon.

The Falcon team are great in every imaginable way! Professional, timely. The entire installation crew were fantastic. They communicated what was being done. They were clean and went over and beyond the quote we received. At no additional cost to us. I would recommend you use them for your yearly service as well. We've invested in their service plan for a number of years now. Great group of people. Thank you Falcon!

They did a brilliant job installing and servicing my entire system several years ago. It all changed when they sent these two bratty kids to do a routine PM. They screwed up something in the attic and punctured something outside. After refusing to accept any responsibility I quit dealing with them: they also screwed me out of half a maintenance package I bought from them

Falcon Air was a pleasure to do business with. Replacing your HVAC system is never first on anyone's list of things to do. I contacted Falcon air to get a second price quote. A gentleman named Micky came to my house he was very knowledgeable and after he inspected our old system he walked my wife and I through their process of what would be the best unit for our home. Falcon gave me a great price that was a few thousand less than the previous company we had out while still using the same equipment the other company advised. Falcon also found and fixed that three other company's could not a bad supply that has left half of our house hot for nineteen years.

I could not be happier as to how the Job turned out. Micky at Falcon recommended us to remove two supplies and relocate them to a new location to improve the cooling in two rooms. Boy what a difference that has made. I highly recommend Falcon air to anyone needing a/c work done.

We have been working with them for a while now, and they are always awesome. Friendly, Responsive and Honest, give them a call, you will not be disappointed!

I appreciate that they were quick to respond to a problem that my tenant was having. However, when I first contacted them and explained the problem I was told that that's an easy fix and a $40 job. I then get a call the day after the work was done asking me to pay $158! When I asked what happened to the easy $40 repair I was told that the part was $40. I told him that the next time he gives anyone an estimate it would be a good idea to include the labor in there.