Kidder Heating & Ac

We had Kidder come out and put a new gas fireplace in to replace a wood burning stove. They were on time, did quick work, and even helped take down the existing chimney (which was really the root of our problem). The guys that came out to do it worked cleanly and were as non-invasive as possible when running gas line. I will say there was a bit of a billing issue at the end of everything and I received a passed due notice even though I had paid the balance the day the work was done but it was taken care of relatively quickly.

Our furnace went out in the middle of the night and they came right out and fixed it. It was a frigid 14 degrees outside so we appreciated the quick fix They were awesome. It was about 2 in the morning. Highly recommend! Services: Heating system repair, Repair HVAC

My father is 88 year old had his heat exchanger go out on January 5th. The service tech came out and ordered the part that was under warranty but he had him pay 928.00 for labor. The part took took over a week to get delivered because it sat in a warehouse waiting for more deliveries to the area. The part finally came in on the 12th the service call was less then two hours to install. Do the math they charged my father over 300.00 an hour. He is charged 18.00 a month to be a "member" please don't use this company they are no longer a local company

Called at 12 at night, no heat. Repair man showed up around 1:30 am and fixed my issues. Pricey but I am very satisfied with the service. They will forever be my go to service.

The technicians arrived at the appointed time and immediately diagnosed the problem and resolved the issue. Additionally, they also took the time to explain what the situation was and spent time teaching me how to trouble shoot should there be any future issues. Finally, both gentlemen were extremely knowledgeable about the other services Kidder provided and offered brochures that allowed us the time to view the various options and did so without pressuring us. It is refreshing to see how professionals act! Would highly recommend Kidder to anyone needing HVAC/fireplace work done.

SAVE YOUR $$$ AND CALL SOMEONE ELSE! Called for tune up and was told I needed service call. Technician said I needed new nozzle which he replaced. I was charged $89 for service call plus $214 to replace the nozzle ($9 part at hardware store which I replaced last year myself). I was advised I would need a couple of new parts in the future and they quoted me over $1000 for 2 parts.

I found the 2 parts online from the original manufacturer for $44.95 + tax. Have several wealthy friends that live in Marshall and they ALL told me use anybody else besides Kidder. I see why now

We had an emergency situation in which we required immediate service. The lady on the phone was courteous and professional, She dispatched the team immediately. upon arrival the gentlemen diagnosed the problem, explained what it would take to fix it, concisely. The gentlemen acquired the part, installed it, and cleaned up. After inspecting the furnace, observations were made by the gentlemen on how to proceed forward as our furnace is extremely old.

All done in a professional manner with no high pressure sales talk. Overall a great outcome to a bad situation. My deepest thanks to Kidder Heating for a job well done. You have my loyalty.

Replaced an inducer, that was under warranty. Charged $332.00 for Labor only. The service person wasn't even in the house for 30 minutes! When I called to ask about the fee, I was asked for name and number and they would get back to me. Never heard back! Have used them for years and have had no problems. After looking around and getting estimates from other places, this is definitely way above the normal rate.

My furnace stopped working late Saturday evening. After calling Kidder Rob contacted me and advise that he would be able to do a service call within a few hours. He had it up and running in no time. Very professional and efficient! Would highly recommend! Service: Heating system maintenance

Chris was the best. He called me to make appt in a good time frame. He showed up as soon as possible from other jobs. He found the problem right off, and showed it to me explaining the problem, and explained the price with me, and gave me options to consider. He was very nice, and friendly when explaining things. I thought he did a great job! He deserves a raise!

I had Kidder Heating and Cooling out to do a furnace tune-up before winter as they were who installed my furnace. I had lived in the house for a year, but figured a tune up needed to be done. I gave them some times I was available and they fit me in. Chris was very thorough and I was very happy with his work. If you are looking for work to be done on your furnace or air conditioner I would definitely recommend Kidder Heating and Air Conditioning!

I bought a new to me house in the summer of 2018. Kidder heating and cooling sent someone right out to inspect what I currently had in my home for the furnace and the a/c because they needed to be replaced. I was given estimates and they were very accommodating with my schedule and time frame to get things done. The service team was very friendly and knowledgeable about the products, answered all of my questions and were respectful of my home and wore foot coverings to protect my floors when doing inspections.

I had a new A/C and furnace put in and they were able to fix my duct work and place some new as well. It all looks great! I had the yearly service checkup done on my units as well and again the entire process went very smoothly. They gave me tips on how to extend the life of my units and it was very informational and helpful. The staff I have encountered from calling in to schedule appointments to the service members who came to my home have always been very friendly, courteous and professional. I would recommend this company for any of your heating and cooling needs.

They had a good estimate and seemed very professional when they came to my house on the first visit. After they that, they were nothing but a head ache. Had to have them come out 3 times to try to get them to finish the install. The work they estimated is STILL not complete, and they have taken me to small clams court to get the final $300 from me. I would strongly suggest going with anyone else if you are looking to have work done.