Climate-Tech Heating And Cooling

We scheduled an appointment for a quote for a hot water tank and furnace today from 10-2. We were in the backyard with out phones. At 12:12 I noticed that they had texted at 12:05 that they had arrived. I answered with "were here", then headed out front. Nobody was there. At 12:22 they responded that they left a card and we would need to reschedule.

I asked them to call me. They did not call me. At 1232 I texted and stated that if they did not show up by two that I would take my business elsewhere. At 2 pm they texted "I suggest you go elsewhere". A simple phone call when they arrived would have solved this problem instead of relying on a text only. I have two dogs. Its unlikely that they knocked or rang the doorbell. I'm glad I discovered what their customer service was like before actually hiring them. Bill

They originally installed my furnace but when I needed service today the owner, the same guy who sold me the furnace and installed it, refused to wear a mask in my house even after I explained to him that my wife and I are both high-risk seniors! He left without providing service and I called another company who fixed my furnace, wearing a mask, within a couple of hours of calling them.

Service shouldn't be political when you own a business. And decent human beings care about their customers, not just their comfort. I do NOT recommend climate tech. They lost my business over a stupid mask.

Fantastic service from father and sons! I have had Climate-Tech service my old and new house in Ypsi. Repaired the furnace at my old house. Replaced a very old unit at my new house. These guys were very patient and walked me through all of the options. Very good at explaining how everything works. They helped with a gas line for my dryer as well. Very fair pricing and their response time is amazing. I will use them for life and recommend to everyone.

This family owned business provided professional, caring, great service. Jeff will come back as many times, if needed, to make sure the job is properly done. His sons were friendly, level headed, professional work ethic. Would only consider them in future. Thanks for your knowledge and skill. Service: Heating system repair

I don't usually write reviews but Jeff & Climate-Tech blew away my expectations. I had my furnace go completely out on a 15°F night. People in my neighborhood recommended Climate-Tech, so I reached out and he was able to come by the next morning (other quotes I got were telling me 3-4 weeks). Jeff was great - friendly, professional, transparent, and just pleasant to have around.

He went above and beyond with my repair, sourcing replacement parts in a pinch. As a new homeowner it's extremely comforting to know that I'll never need to search for a furnace repair company again. Thanks Jeff!

Clima-tech did an excellent job installing a complete HVAC system at a reasonable price for a rental house in Ypsilanti. Jeff Bramlet provided a professional quote based on a site visit and completed the work on time in his usual professional manner. I've used Clima-Tech in the past. As a landlord I knew I could rely on them to come out to fix an issue at just about any hour. That's extremely valuable to a landlord and their tenants.

Had a water heater stop working. Tried everything I could imagine. Called multiple places and was given a date of later than july 28th. Remembering climate-tech was the only place that my mom used and he treated us as family, I gave a call Wednesday at 930pm. I received a return call 10am the next day and was told he would be out Friday before 2pm. Very professional and amazing people. Jeff did what magic he has access to and got the water heater working again.

I love Climate Tech. I've been using this company for over 20 years. Jeff and his boys are very professional, pleasant and timely. I would recommend this company for central air units and furnaces.

This company should not be in business. I called the owner at 2:30 Friday, didn't hear back from him until 4pm. My furnace, which he installed, quit blowing warm air and our house has no other heat source, it was the coldest day of the year! He showed up Saturday at 11:00 but could not repair the furnace because the parts store wasn't open. He said to buy some space heaters and boil some water on the stove and he would be back Monday.

Jeff, the owner, took care of the problem with our furnace in a super professional manner and fixed an issue that 3- 4 other companies previously were unable to fix. He came out immediately, when it was very cold and I was concerned that they furnace would give up all the way. Service charges were more than fair! Having dealt with various HVAC companies previously I can honestly say Climate-Tech is the best by far. A++++++

Beginning with my first phone call this company was very professional and explained everything regarding the installation of a bypass humidifier on my furnace. The workmen were cheerful and efficient and I'll continue to use their services. And they're LOCAL!

Moved into my home a few months ago and wanted an inspection of the furnace before it got too cold (furnace is 25 years old). Had Joe and his father, Jeff do an inspection and fix the humidifier. They were very knowledgeable & answered all of my (many) questions, were professional, and had a fair rate! Super nice, would recommend!

It's only fair to give credit where it's due. I got a new furnace and air conditioner installed by Climate Tech about 4 months ago. Jeff and Joe installed the system in one day, which was helpful in minimizing the time I had to be away from work. The metal work looks good, the piping looks good; nothing sloppy and they kept the job clean. Last week I noticed some water under the furnace. Jeff came out the next day to inspect it and had it fixed under warranty within the week.

I was happy with the install back in July, but figured I would wait to see how it performed and not just review instantly. To me it means a lot for a company to come back out and willingly fix issues with the equipment they install. So I would rate my experience with Climate Tech as good; good original install, and a confidence-inspiring service experience later.

My furnace blower went out and they put in a temporary one unit the new one came in so I didn't have to do without heat, they fixed my problem the same day. Thank you!

Fantastic father and son duo. Did a complete HVAC install in our home. Clean, kind, organized, meticulous and punctual. Came back after a couple days and fine tuned everything. Glad to have a good family and locally owned option that does good. Will definitely continue using them.

The owner of the firm was out to give me an estimate and instead of just getting an estimate he told me about all the problems they would run into installing the unit i am not that familiar with actual installation of a unit but when i call to get an estimate i just really want to know the actual final cost of installing a unit that i can compare with the other estimates i usually get three estimates before selecting the one i am going to accept. after talking to this guy and listening to all the problems he was going to run into i told him i was really only into the final price and told him he acted like his price was going to be high because of problems with installation he left without giving me estimate but with his way of giving estimate i glad he just left

I called this company and they said they where reluctant to help me with my air conditioner because they didn't have any magic up their sleeves. Needles to say this was very shocking, I have had a previous company look at my AC before however I still have issues. I thought this company could help, but I see now that they lack just basic communication skills to even get to a job. (Very rude)

When the furnace in the house we just bought stopped making heat, I called Climate-Tech because they were close by. They got to us quickly and the igniter was replaced with no hassle and low cost. While they were there, we got a hearty welcome to the neighborhood to top it off, complete with a couple pointers about summers in Ypsi. If we need furnace work again, we definitely know who to call.

Super fast, Super good service. Furnace was on the fritz and temperature was dropping. Called at 9:00 Saturday morning and the owner was at my house by 11:00. His work was neat, quiet, efficient and very reasonably priced. Furnace works Great. Thanks Climate-Tech!

Jeff was VERY professional, honest and easy to work with. He even took videos of the issue while explaining it and texted them to me for reference. Very helpful, thorough and highly recommended!

When I moved to the area 9 years ago, we went with a different company and had a terrible experience. I found Climate-Tech and used them for new AC and continued cleaning and maintenance of my super old furnace. They always let me know it was safe and when we replaced it last week, they were amazing. Quick, clean, and super friendly. I HIGHLY recommend this company and tell anyone in the area who needs HVAC work. Thanks you climate-tech!

The only good thing about this place is that they called me back after I left a message. I believe in good business etiquette & professionalism which includes a greeting as businesses should appreciate anyone picking up the phone to call for their services. Instead what I experienced was a negative attitude and apprehension followed by numerous questions only to give me his opinion on building relationships (bad example) and finally tell me he wasn't interested!?

Most of my properties are in Wayne County so I don't have the same contacts here in Washtenaw. But this only brought on suspicion! I was shocked! Maybe, he just didn't want to go to Willow Run? No idea; all I can tell you is that I needed a simple "cleaning and check" as requested by my rental inspection and I can't explain how I was left feeling. It was very bizarre! Someone at Climate Tech should keep this guy off the phone and replace him with a more customer friendly representative! Good Luck with that attitude!

These guys are the best! They were friendly, professional and super fast! They were able to diagnose our problem immediately, and had our central air back up and running in less than 10 minutes. Their prices are very reasonable, and they told us exactly how much the repair would cost before they began working.

If you're looking for really nice guys to come fix your HVAC, this is your company. If you're looking for nice guys who wont over charge and do a good job, you might want to go elsewhere. We had our furnace replaced by them.took them a week to get to us, but we were in a jam.we were happy with them but then not so happy when the furnace went out 2 months later and they charged us to come fix it.

Then we used them to fix our water heater.they came to diagnose the issue ($80) then had to come back 2 days later to fix the issue and charged us the $80 service fee again.that's bad business if you ask me! Not my fault you didn't bring the right tools. Also, the technician (Jeff, the owner) left an enormous pool of water in our basement and had to ask me to provide him with buckets. For $160 JUST for coming to my house, you should bring your own buckets, Jeff. I'm done using them.super nice guys but I will take my business elsewhere from now on.

I was surprised to read the negative reviews here, since I have had the best service from Climate Tech. First for a couple of maintenance calls on my furnace, and just recently they repaired my water heater. In both cases they did not try to oversell at all. I was prepared to replace the appliances since they are older, but C-T guys were sure that they would last longer and recommended just a simple solution, which worked. I would highly recommend them.

I thought that this company was great! They were the most affordable around and were courteous, polite and professional. They dd exactly what they said they would and showed up on time. Of course they charge a fee to come out- it's business. The other companies that I called wanted at least $100 to show up. One even wanted $189/hr. The $65 that Climate-Tech wanted to come out is a reasonable price. I would highly recommend this company. My in-laws have used them for decades and have always been happy.

CAUTION, there is a service charge just for coming to the door, make sure you discuss this before asking them to come over. I failed to do this. Parts from this organization are twice to three times higher than if you purchased from Repair Clinic in Canton. You need to purchase uneeded parts inorder to comply with the warranty. Guy was honest, let me know that he was overcharging, and i could have said no, but i had no where else to go, and after paying the surprise $65 service fee, i was scared i would get someone else in that did the same thing, and just loose another $65.

I paid a rate of $140 for 45 minutes plus the service fee. I figured if they did the work, the service fee would be scratched, but it was not. Im sure the workmanship is fine. They cleaned up after they were done.

Getting your furnace and/or ac worked on can be a scary experience. All the online research that I had done, left me feeling wary about trusting anyone to not take advantage of my ignorance about all things HVAC. Climate-Tech offered an email form for general service and a phone number for emergencies. I decided that my problem wasn't an emergency so I opted to try the email option.

I assumed that it would take a few days before they'd contact me, considering that it was the beginning of the hot season. Jeff Bramlett called me the very next day and offered to come right out. Jeff had me up and running within an hour. He was knowledgeable without seeming condescending. He was also very personable and understanding. Climate-Tech even managed to surprise me by undercutting my best guess as to the final cost of the service. It's really nice finding a local company that you can trust. Climate-Tech Heating and Cooling are my HVAC repair men of choice.