Laurel Fuel Oil & Heating

My wife and I had an emergency when our furnace was no longer working and not providing heat a few weeks back. Fortunately we have an annual contract with Laurel Fuel and Oil and they responded promptly to our need via their 24-hour emergency service. Their technician Tyler was on time and extremely knowledgable. He immediately diagnosed the problem and was able to get us heat shortly thereafter.

Unfortunately we then experienced another outage that was unrelated the following weekend also after hours. Once again, Scott and his technicians were able to address immediately. Thanks again to Poist and their team; you guys have always stepped up! Rob and Ann

We were referred to Laurel Fuel Oil & Heating by a neighbor. I feel like we owe the neighbor a finders fee. Their service has been consistently good and reasonably priced. I'm writing this now because Kevin just left after a routine maintenance call. My husband & I looked at each other and both said, "He was amazing" at the same time. Completely professional, thorough, and a fount of information and advice. Generally good company, and today, stellar.

This is the BEST oil company in the DC Metropolitan Area for Service and price. They replaced my oil furnace and it was fast and easy with a Great price. They were so helpful and knowledgeable. I could not ask for a better experience. I will use this company for all my oil heating needs. Thank you.

Just had a very pleasant experience out of a potentially terrible situation. We turned on our A/C yesterday for the first time of the year, and when I went into the basement today, there was a pool of water dripping from the A/C unit. I had a tech in the house within the hour, and he quickly and efficiently diagnosed the issue (broken pump), replaced the part and we confirmed the issue was fixed shortly thereafter. The tech was onsite a total of 30 minutes, and answered all of my questions pleasantly and expertly. I highly recommend Laurel Fuel Oil and their stellar staff.

Delivered 100% what they promised! Scott from Laurel Fuel came out to our home as we were looking at replacing a 50+ year old furnace. It's pump had blown and hey, it was pretty old. Scott looked it over and suggested keeping it and giving it zones, new pumps, updated plumbing, the whole works. Said they new furnace may save us a little each month on fuel costs afterwards, but not much after they reworked it. Ended up saving us $12-14K and the rebuilt furnace works great. But, this isn't where they ceased to impress. Scott gave us a quote, and then during the job they ended up doing some needed additional work that brought the final above the quote, which I was willing to pay. Scott called us out of the blue (later that day after we paid over the phone with someone else in their office) and said he was honoring the quote and would put the credit towards future fuel deliveries!

In this day and age, its hard to find a company that goes out of their way to do the right thing, but the entire group at Laurel Fuel has and now has us as a client for life. Thanks Laurel Fuel!

Over the past 20 years we have used a variety of companies for heating oil and boiler service/repair both routine and in those "holy ****" moments. The owner and employees at Laurel Fuel are by far the most knowledgeable, responsive, customer service focused, and friendly company in the industry. I highly recommend this company.

On Facebook today 6-20-18 someone posted: "Easily a 5-block long (100s of people) in a Falun Gong support march that started in Chinatown. And an idiot driving a fuel truck in the opposite lane shouting obscenities at them, telling them you go home or elsewhere." I would not use this company until this man is arrested and/or fired.

Wonderful company. One of the best home service companies we have ever worked with. Honest, dependable, and always ready to assist. They have helped us maintain our equipment with thoughtful upgrades. The previous owners of our home used them and told us never to switch. They were right. I highly recommend Laurel Fuel Oil & Heating Company.

It is 9:28 AM. The Blizzard of March 2017 is moving out -- just some ice pellets coming down now. At 8:00 AM I woke up to a cold house. Our oil heating system was not functioning. I called Laurel Fuel Oil at 8:15 AM and explained the problem. I told them that we were not in crisis mode, as we had a back-up kerosene heater, and I told them that we could wait if the roads were bad. (We did not set a time for the service call, but I would not have had a problem if the technician did not get here until the afternoon.) The technician arrived at 9:05 AM and got to work right away.

He is an experienced professional and knew exactly what he was doing. The problem was a clogged nozzle in the fuel system. The heating was back on by 9:20 AM. Since I have a service contract, I do not expect a charge. Laurel Fuel Oil has supplied my fuel oil and has taken care of my service needs for eight years. Their service is prompt and efficient and their prices for oil are competitive. And their employees are polite and friendly.