Love's Heating & Air, Inc.

I have used Love's in the past for the maintenance of my Geothermal system with no problem at all. Glitch free dealings. But in September 8th of 2021 decided to ask for their quote of installing a brand new system (conventional HVAC) in a new house. Dealt with Nick Kendrick. After three weeks called on a Thursday to inquire for my quote and Nick told me hew would work though the weekend and have the quote ready by Monday (October 4th). It is October 15 nobody responded my calls or messages. Wont be doing business with them again. Sadly unprofessional.

We had Loves install a new geothermal HVAC system in our home and they did a phenomenal job. Technicians were kind, knowledgeable and cleaned up after themselves. Our heating and A/C bill has already dropped an average of over 40% and we aren't even using the hot water generation yet. Highly recommend geothermal and Loves heating and Air.

Very polite mechanic. Was a little late arriving but immediately began work, told me how long it would take and completed the job in a timely manner. Very professional and we would definitely recommend them for any heating/air conditioning issue! The price was very reasonable! Service: Heating system repair

Frequently fails to make follow-up calls. Customers should not have to nag to get promised quotes, appointments, etc. Also, last year it took about 4 visits for them to fix a thermostat due to sloppy work by their technicians. They did not charge to keep coming out but it was extremely frustrating for them to keep making mistakes. Finally, a geothermal unit they installed and regularly inspected failed completely just out of warranty.

Just moved the the area. Our new home has a geothermal system which is new to me. Terrance came out and was on time and provided wonderful service. He was able to explain everything to me and show me what to look out for. He was here for about an hour and did more than just check out the system. He made a few adjustments to make the system operate in optimal conditions. Was very surprised at the fair price for their service contract. Definitely would recommend.

I called Love's heating and air when my AC stopped working and Shawn showed up to save the day! He fixed my A.C. and explained what happened in detail. Shawn was prompt, knowledgeable and very professional! I highly recommend Love's for any of your HVAV needs! Service: A/C system repair

After 17 years our heat heat pump failed and we had to have the heat pump and propane furnace replaced. I found out about Love's Heating and Air from a friend. Love's was very responsive during the bid process for the new unit. Jack, their sales manager, was knowledgeable and responsive. After getting a total of 3 bids I decided to go with Love's Heating and Air.

I'm very glad that I did. Nick led the installation team. He and his team were great during the removal of the old system and the installation of the new system. They communicated with us very effectively and maintained a clean worksite. They also went above and beyond the call of duty and fixed problems that were present with the original installation.

Once they were finished installing the new system it was a much better installation than we had before. After the system was installed, Nick explained the installation details and system operation. Our new system has been put to the test by the recent cold weather and has passed with flying colors. I would highly recommend Love's Heating and Air.

This is why I like this company. Had a duct booster fan installed by Loves. Year later realized it wasn't switching on at the right time, Loves came back fixed it perfectly so now it comes on right when its needed. They didn't charge me for it. They stand behind their work A+ 7/2020 Another success for Love's! Jack from Love's resolved a problem of a hot and humid bedroom!

I should say no one else could solve this in 9 years. He Installed a thin return air duct (3 inches by 30) flush to the wall to the top of the cathedral ceiling going around the houses supporting inner structure. By adding a large new supply in the floor it prevented the lower part of the house from being ice cold. This previous "sweat box" bedroom is now pleasantly cold when it used to be swampy 77-80 degrees.

I am not exaggerating that I would pay 10 times what they charged for this comfort. Thank's Jack, and Love's heating and air for a job well done - they actually care about their work I'm a customer for life.

October 2020 I cannot tell you how good of an experience it was with this company. I got two other estimates and of the three total estimates, Love's wasn't the cheapest but their system was the best and the price difference was negligible. The estimator Jack was friendly helpful and didn't try to upsell me. He took special consideration for my needs for my new system and walked me through the entire process step by step.

It was personal attention that only a family member might receive. Edit: On January 2021. The blower on the brand new unit I got started to fail. A tech came out on a holiday and it was decided that it needed replacement. The replacement went with little to no problems and the owner of the company personal regretted the failure and made the situation much more comfortable.

Wonderful service and professional staff. Shawn (our technician) was extremely knowledgeable and went out of his way to explain everything he did beforehand. Loves worked around our schedule and didn't try to talk us into anything we didn't need. They were more concerned with keeping us as customers than selling us unnecessary equipment. Very refreshing for a homeowner and we highly recommend them.