All Heating Services

Last week the glass facing of my gas fireplace completely shattered. I had no idea what caused the break and was really concerned that there was an underlying, behind the glass issue with my older gas fireplace. I called All Heating and spoke to the kindest, most patient sales person who patiently listened to my concerns and answered all my ignorant questions (Kaylee you are amazing!).

One week later, Tyler and Jesus visited my house and serviced my fireplace. Great customer service, explained things I should watch for in my aged gas fireplace, and confirmed that they have the parts needed to replace my igniter and pilot light should either go out. Excellent customer service and care! Highly recommend!

Technicians Tyler and Brandon were professional, courteous, punctual, and explained what needs to be done to properly maintain the mini-split unit we have. They have not been serviced for 3 years and the technicians took time to clean and inspect everything. No pushy sales, no overcharge. Highly recommend! P.S. We also signed up for their maintenance program for a very attractive value!

I am not often "overwhelmed" by the level of service provided by companies but today I was truly bowled over! Our service technician, Tyler arrived exactly as scheduled, gave us an incredibly polite, courteous, and professional experience. He worked to diagnose a problem with our gas fireplace, identified the issue(s) quickly, and ordered the needed parts. Based on our first experience, I expect the same kind of courteous service once the parts arrive and he can complete the repair. Kudos to Tyler and to AllHeating!

I called this company two days in a row to have someone come to my house because our furnace isn't working. I was told the first day that a tech would be contacting me and nobody ever called me all day. I called again today on Friday March 19, 2021 and spoke to Hector and was told that a tech would be contacting me. Unfortunately, I received no call again from anyone at All Heating Service.

This company is unresponsive, unprofessional and has horrible customer service. I would not recommend this company to anyone because they obviously do not care about new business.

Good service. Needed to fix my new heat pump back in the early days of COVID so there was some challenges with scheduling. Had folks come out a handful of times over a few months to check the HVAC system and finally narrowed it down to a schrader valve (spelling?) in the heat pump which fixed it. There was a small mistake they missed, but they took responsibility and didn't charge extra for the correction which really surprised me.

The big issue I had was the communication around scheduling and when I could get someone to come back out for a follow-up. For now I'll just blame it on COVID (and apparently poor weather) and will be using them into the future. Even signed up for their maintenance plan to check out the unit over time.

Our furnace stopped working and our house was freezing since we had just gotten our first snow. I called and made a appt. Thomas came out, took a look and we needed a new furnace. Ours was about 25yrs old and it just didn't make sense to dump money into that dinosaur. The crew had excellent customer service. They even loaned heaters until the new furnace was installed. Luckily they found a furnace and installed it the very next day and managed to deal with our muddy dogs. I will refer them in the future

Oh dear. I really want to be kind here. the young man who finally came to my home one week later Was very knowledgeable and courteous however the cost to repair my gas fireplace that won't stay lit was 2000.00$. I cannot afford that as a retired disabled nurse. Too expensive.

What a fantastic company to work with! We have a 20 year old gas fireplace that started to leak gas, the smell was horrible. We called All Heating to have a repair person come out and take a look. MITCH was the pleasant repairman who came and did all he could to diagnose the actual issue. Due to the fact that the fireplace is original and 20 years old, the thermal manifold was worn out and leaking badly.

A new manifold is really really expensive, but MITCH was able to get the fee for his trip here to our home decreased from $$$ to $$. He has been so kind, helpful and understanding. MITCH needs to be considered for Employee of the Month! He is very easy to work with, and seems to want the very best for his clients. Any employer should be proud to have someone as committed and friendly as MITCH on their payroll. Thank you, thank you, thank you!

Jon was fantastic in helping us get our heat working again. Our heat went out right before the snowstorm back in February because the builder made an installation error, and All Heating did a great job of getting us the parts needed so we could get our heat back on as soon as possible. They came out in the snow several times and really went above and beyond in helping us out. We really appreciate them!

$120 service call to give an estimate for a new heat pump installation? Not gonna happen!

My furnace went out overnight during one of the coldest days of the year. John came out the day I called, and I had a new furnace installed the next day. Great, friendly service from John and the installers. They even found and corrected problems caused by the poor installation of the prior furnace! Seriously great service!

Still no admission of mistakes in servicing my fireplace--and now making things up. Your reply is incorrect and revisionist. Our gas was off on the first visit--your guy did not even check the outside meter--but since he "couldn't get it to light" he recommended a replacement. It was NOT flagged for safety--you've now made that up--it was off b/c of non use (we have no other gas units). Yes, I agreed to the estimate--but didn't realize that you were fleecing me--even your expensive competition only charges $300 for a gas log install.

The 2nd trip was to actually install. The 3rd trip was b/c the unit would not stay lit (there was a bent wire during install), not b/c of gas not flowing. I then needed to have multiple calls with your 'customer service' and still nothing. Sorry, trust is earned.

Thomas was thorough and quickly diagnosed the problem and solution. In addition he explained tips and tricks to keep our furnace running smoothly for years to come. I will definitely recommend All Heating to all my friends and family.

All Heating has saved me a lot of headache and frustration! I recently discovered that my partner's furnace was no longer warming up properly. Tho I like to think I know what I'm doing in such situations, once I got my hands in there, I quickly realized I needed a professional and called All Heating! Thomas arrived and quickly determined there was an improper drainage of excess water that was escalating problems throughout the system.

He patiently explained the causes and solutions so thoroughly that I was able to not only understand it but relay that in text to my partner who is anxious to have things heated up again the way they should be! The service was absolutely worth every penny as it's saved massive expenses in the future. Thomas well knows what he's doing and has guaranteed future business with All Heating!

Today Thomas came to fix our gas fireplaces. He was on time and wore his foot covers. He was very thorough and explained all the options and the equipment he was installing. He encouraged us to inspect the installation. We would be honored to have Thomas in our home again and will call All Heating with any future gas needs. Thank you!

Really nice guy, explained everything in well detail. Fixed the problem in good amount of time. Really great service overall! Thanks All Heating!

We were having issues with our gas fireplace for months and had a couple businesses come out that could not solve our problem. We finally arrived at All Heating and I'm so glad we found them! Thomas came and troubleshooted our problem a couple times, being thorough in his work and explanation of what he suspected to be the problem. He then worked to locate a difficult to find part and came back and solved our problem. He was also incredibly friendly! Highly recommend, don't look anywhere else! Wish they were our first call!

Our gas fireplace wouldn't turn on so I called All Heating and Service. Thomas did a thorough job of diagnosing the problem as this fireplace is almost 20 years old and never been touched! The part was not in stock but they were able to obtain it within a few days. The fireplace is now working. My husband and I (and the two dogs who love the fireplace) are very pleased with the service we received.

I had a fireplace that wasn't working and Joshua and Thomas came out. They diagnosed the problem immediately and fixed it. Everything works perfectly now. The main reason for this review is that both Joshua and Thomas were fantastic! Happy and smiling, respectful and kind. I couldn't have asked for better guys to come out and fix the fireplace. I highly recommend them!

Thomas was great to work with. He was honest in regard to what was needed and did an excellent job on our repairs. Our fireplace looks brand new. We were well informed on the parts that needed ordered and we were scheduled right away to get the work done.