Evergreen State Heat & A C

Evergreen State Heat & AC installed our furnace with heat pump a few years ago under the PUD program. They have always been responsive to phone calls for service. Recently called for annual service checkup and the tech arrived right on time as promised. The tech was very knowledgeable of the system made sure it was ready to go for the summer.

Leslie is the best! She got out of her way and helped me find out that I can only choose a specific brand of HVAC that goes with my furnace because my home is prewired. It saved me so much time and energy! I really appreciate her help!

Ok let me start by saying I really like this company! About 5 years ago after I had a hot summer pregnant I told my husband we had to get a heat pump and AC into the house! He was not excited about it cause he is always cold and I'm always hot but after talking he said ok! We got a couple quotes and this was middle price range but I really liked the company and they are a local small company so we decided to use them and I'm so so happy we did!

They did a great job and we get maintenance every year! Anytime I have a question or need anything they are there Today I called to ask two questions and the lady who answered the phone was amazing She put a smile on my face and she listened to me and we had a good laugh Thanks so so much for being a good company with good people :

Saw two of there employees be very compassionate to a homeless man. They seemed to be brothers, the workers. You can tell alot about people from what they do when "no one" is looking.

Evergreen State Heat & AC did an amazing job today. I highly recommend them. They installed new heat pump/AC. Thanks you for excellent removal of old system, install of new system, care of my home while here working, informative, courteous workers and thorough clean up after job was completed! Also a lesson on how to set thermostat! They helped me set it while they were here. I give them an excellent 5 Stars!

Rich Miller came to our home and replaced our 25 year old furnace, electronic air cleaner, and thermostat. He was on time, professional, cleaned up after himself, efficient and so friendly! Our house is comfortable and the furnace is so quiet! Highly recommend. Service: Heating system installation

They were great to work with at every step of the way! They worked with the HOA to get plans approved, were able to complete the install in one day, and didn't mind my dog running around trying to help. The system works great and they did a super good job making everything look neat! Services: Install AC, Ductless heating & A/C services, HVAC duct & vent installation

The Evergreen team is wonderful. When our hot water heater started leaking, after determining it was not repairable we had a new one within two days. Evergreen has also been our go-to HVAC provider for years so I knew they were the ones to count on. Thank you Evergreen State!

Evergreen St Ht & AC installed a ductless heat pump for us 5+yrs ago and just replaced our gas furnace. In both cases, Leslie did a great job getting our questions addressed as we worked through solution options, and we're very pleased with the performance of both systems. With regard to workmanship, Rich does excellent work executing the installation very professionally and providing solid rationale for design choices.

I am a mechanical engineer and have parted ways with many companies due to BS answers and sloppy work. With Evergreen State, you'll get the right system, and it'll be installed excellently.

Evergreen was quick to respond to our email introduction, and also very prompt with future questions sent via email. We did not communicate with them over the phone. Evergreen's first visit to do a walkthrough and provide an estimate was performed by Blaine, and he was also thorough, professional, and friendly. He spent an hour discussing our original heating setup and options for upgrading the system while walking through the house and yard.

The crew who came out to install AC and replace our gas furnace did an excellent job. Rich was professional and friendly, and had great explanations on the planning he did when taking measurements two days prior to the job. Brandon did the startup testing and was also a pleasure to work with. I do not remember the electrician's name, but he did a clean job on the new electrical circuits and wiring.

Their installation took roughly 10 hours (7:30a-5p), and the AC has worked perfectly since then. The new furnace had a manufacturer defect on a high pressure switch, so the heat didn't turn on consistently. Evergreen ordered and brought out the replacement part a few days later. It was not an issue since we weren't using heat this time of year. The mechanical inspection was performed yesterday with zero concerns. Overall, we are very satisfied with Evergreen's service, and will be going through them for future servicing/maintenance needs.

The crew at Evergreen Heat and A/C did a wonderful job with the installation of a new Trane heating and Air conditioning system. I would recommend them above any other company. We had numerous bids and they came in at the best price for the top quality unit. Jason went above and beyond to make it an affordable project for us. We are now ready for the heat of summer.

We had many years of window A/C units which made it impossible to have a nice open window when A/C was not needed and brought in smoke during the wildfire season. Now we are prepared for whatever happens. The installation crew was professional and did a great job on fitting the system to our existing ducting. It was literally down to the last 1 to make it work. Our thanks to them for a job well done!

We recently had Evergreen State replace our old tank water heater with a new Navien tankless heater. Rich did an amazing job! We've used Evergreen for many HVAC projects and they can be trusted to do excellent work at a reasonable price. You can view a short time lapse video of the Navien installation on YouTube.

Wow, top notch service - Heat. I am so thankful for these guys Thank you guys! Rich, Jared, Jake awesome job from the house on shoultes in marysville. They came on time, they explained everything and there is heat, heat and more heat. Love it! :

I just got my new furnace installed today. Rich and Matt did an excellent job on the install and explained everything I need to know to run the furnace and thermostat. Leslie quoted the job for me and was able to answer all the questions I had and gave me a reasonable price too. I'm very pleased with Evergreen State and highly recommend them.

Amazing furnace and heat-pump installation by Evergreen State Heat and & AC (http://www.essmwa.com/). Rich and Able did a spectacular job and worked late to get it all done. They even did a follow-up the net morning to solve a minor issue that had cropped up. I would definitely recommend them to anyone looking for HVAC equipment or service. Their equipment prices are very competitive, they carry the very best Trane equipment, and their service prices are the best I have seen in the area. These guys are no-nonsense professionals and just want to do quality work for fair prices!

Good experience with Evergreen's Rich and Abel. On time, no surprises on the bill, and my house is warm again!

We needed to replace our 23 year old Trane heat pump and were encouraged to also replace the air handler as well including the copper coolant lines. It was all well explained by Leslie, our estimator and she continued to refine her bid as new items arose from the other two competing vendors. At the end of our search between three vendors representing three different heat pump manufacturers, we chose Evergreen State & Trane.

The crew (Abel, Rich & Justin) arrived and went to work removing the old system, running new coolant lines thru the crawl space and insulating and sealing the exposed ductwork as well as the registers. It was determined that the wiring from our breaker panel to the air handler was undersized to meet the new electrical code, so the electrician had to come out and run new wires and conduit.

In the end we had a new HVAC system including a smart thermostat with internet connectivity so we can constantly monitor what our system is operating at. Thank you Evergreen for a professional job!

We recently had Evergreen State Heat & AC install a new furnace, AC, and tankless water heater. The entire process went smoothly from start to finish. Leslie initially came out to meet with us and discuss out options. She provided a very detailed itemized quote which listed all of the options she and I had discussed while she was on site. After receiving a couple more quotes I decided to move forward with Evergreen to have the job done. Abel then came out and did a quick pre-install walk through about a week before the actual installation where he and I discussed where to place the external condenser unit.

On the day of installation Abel and Rich showed up exactly on-time and began immediately. They were very professional and friendly throughout the process, which took a total of two days to complete. I also had the ducts cleaned at the same time which I'm so glad I chose to do, the air in the house smells so much cleaner now when the heat turns on. It's great having AC and endless hot water now!

We have had Evergreen State service our old furnace for years. Always very professional. When it was time to replace, upgrade and add AC, we called Evergreen. Leslie was very thorough in her inspection and bid. Our house was sold with an unfinished daylight basement. Once it was finished by the previous owner, the furnace and return wasn't enough for the double square footage and the basement was always cold.

Rich came to inspect and create a plan to add a second return in the basement He is a genius! It was a pleasure to work with Rich and Abel. They were both so polite, engaging and always called my little dog by name. They care about their work and attention to detail. Abel helped me set up the new digital thermostat and gave me a tutorial. Both always explained each step of the process. It was a pleasure to work with them. So happy to have heat!

We purchased a Trane XV18 variable speed heat pump through Evergreen in the summer of 2015. The system was installed by Evergreen and also included new back up propane furnace for temperatures that are too cold for the heat pump to work efficiently. We had three different businesses give us quotes and the Evergreen folks were in the middle range of cost. Evergreen won our loyalty for a few reasons: They have an excellent reputation here in the Pacific Northwest and I was also impressed by how thoroughly the original bidder looked at our house before coming up with recommendations.

She seemed more like an engineer than a salesperson and she was the only bidder who recognized that we would need an additional downstairs return in order to maximize efficiency of a heat pump (turns out she was correct). We have used this system for two summers and two winters. It is simply flawless. I couldn't be more pleased. In the winter, the pump shuts down around 29 degrees and the propane furnace kicks in seamlessly.

As is typical for heat pumps, the pump coils can ice up with temps in the 20's. No need to worry: as soon as the outside air temp rises to the low 30's, the heat pump runs a reverse cycle to heat the coils and all the ice is gone in 15 minutes. Heat pump then re-starts. This is a perfect system for the Pacific NW. I have save a lot of money by moving away from propane.

The best compliment came from a friend who visited us on a hot summer day and told me he had pump envy when he heard the whisper quiet operation of this variable speed pump. Another compliment came from the county mechanical inspector who came to our house to sign off on the permit after installation. He said he has never had any problems with Evergreen installations and they do commercial-quality work. Evergreen comes annually for the yearly maintenance and costs are very reasonable.

When our furnace was not working, I called Evergreen State Heat and Hvac because they have done repairs for us in the past. Chad, who came for the service call, was on time and did an excellent job of outlining my options and helping me decide on the best course of action. Since our furnace was well beyond it's expected lifespan, we decided to replace it with a similar but new unit.

The new furnace was installed by Rich and is great! In the 11 years we have lived in this house, we have never had a furnace that was this effective in warming the house. Rich was also on time, courteous and did a great job. They both excelled at taking the time to answer all my questions without me ever feeling like they were doing a hard sell sales job for me to purchase more than I wanted or needed. It was a very pleasant, professional transaction and the furnace was installed quickly and with care.

Just like the other reviews, this heat pump purchase was a pleasure all the way from bid to installation. The install was particularly impressive - they removed the old R-22 coolant and all of the old equipment and were just busy, busy, busy most of the day doing a proper install. They made it look easy, but I know its not, especially to make it look so clean and professional. DONE in 1 day! I'm sorry I don't know the names of all the installers, but they were very nice folks and the whole company is just very open and transparent, sharing freely the names of key individuals who would be on point to solve problems, should any arise. Leslie started the bid process by providing us with lots of good information and never even hinted at pressuring us to go with Evergreen State Heating & AC, but maybe she doesn't need to given their long history of happy customers.

I ended up having them replace an 11 year old Rheem system with a state-of-the-art Trane. It will be fun to see how much money I save this winter once the duct work is sealed up via a separate utility company rebate. I'm convinced you just can't go wrong working with this company.and I will be utilizing them for service calls as well. Good peace of mind when a company not only stands behind their equipment, but also their installation work.

These guys were great. From the first day I called to installation, probably only 2 weeks, even though it's the middle of summer. Financing was a breeze (haha a/c pun!) and install was done in one morning. He even grinded down the stump *and* raked up all the foliage mess near the install site which was leftover from the bush I'd removed! Easy walk-through of the remote and how the thing worked. Cliff did a great job and we're very happy with our new ductless A/C unit.

Kiel just left our home after servicing our heat pump and furnace. This young man provided exceptional customer service and took the time to review our thermostat settings with me. I'm so pleased we hired Evergreen Heat and A/C for the installation and maintenance of our Trane Heat pump. A++++ service. Highly recommend.

We hired Evergreen to come inspect and service our furnace before listing our home. They were extremely timely in responding to my online inquiry (you get a discount if you contact them online) and the service person they sent was very polite. removing shoes as he came in and out and advising me on various things about the furnace. Would hire again!

Our landlord used this company to replace the heating and cooling unit in the house we are leasing. Leslie came out to gather information for a quote and was very helpful and knowledgable. Rich came out before installation to check all measurements then came back for installation with another technician. They were very easy to talk to and answered any questions I had. Cliff took the time to explain the thermostat well to me. It took three days to install and each day they left the sight clean. I think they did an excellent job.

I bought a $7,000 heat pump from them earlier this year. I never even got a "thank you for your business" from them. It would have been nice to know the business I gave them was appreciated. I went through Lowes who subcontracted them. If it hadn't been for the awesome customer service and follow up from Dan at Lowes (who stepped in to help resolve the problems), I would have not gone forward with doing business with Evergreen.

There were so many issues came up that showed a lack of attention to detail and concern from them. In my experience, the term 'customer service' to them means very little. Thankfully, I have found another awesome Heating & AC company to do business with so I will never have to deal with Evergreen again. I am giving them 2 stars only because the sales person there (Leslie) did a good job, but I was extremely disappointed with the service I received from everyone else there.

I received 3 bids for the work I needed for installing a ductless heat-pump. I felt the most comfortable with their estimator Leslie and the companies past tract record. There were no problems or issues thru out the installation process. I would not hesitate to hire them again for additional work. Dennis