Capitol Heating & Air COND

In 2020 our cooling system failed. After obtaining several quotes, Capital Heating & Air Conditioning, Inc. won our business. Professional, Courteous and Timely installation at a price we believed equitable to the product selected. Since that time, Capital has visited our residence every six month, like clockwork, maintaining our systems to function at their optimal level. We will always utilize Capitol Heating & A/C and will advise our friends and neighbors to do so as well.

The service techs are always very friendly & respectful. I have used them for years and have never had any issues. Thank you for great service. Services: Heating system maintenance, A/C system maintenance

We have used Capital Heating and Air since we have owned our home 5 years ago. They installed a cool air return in our basement finish and were superb. We have had them service our units when there were issues, and usually this is perfect work. I always prefer to use a smaller local operation than a big box alternative. This time however, was different.

We were having issues with our upstairs unit keeping cool. We found out through a call that the lines had iced over and the reason was low refrigerant. Okay, so we wait a few days and have them out to add the refrigerant. The technician said it was several pounds low, but he could not detect a leak. He added refrigerant, but the issue persisted (turns out after a return that the first technician had added too much).

After the second trip out, we were back in coolsville. until this past weekend. Call them out again, and this technician detects the leak. Replacing the radiator would be almost as costly as replacing the whole unit, so let's get a quote. I got the quote (which is fine), but when I call the sales manager (Aaron), to see if there might be a way to get a credit for the initial refrigerant service, as we would have replaced the unit instead of adding refrigerant had they diagnosed the issue correctly the first time.

I was told by Aaron that, no we would not get a credit, and they are so full of work that they won't fight to get anymore, if we can find a lower bid we should take that. I mean. we want to do business with you, but after being cast aside so easily. wow. He told me that if we thought something was wrong, we should have requested a quote before we filled with refrigerant. Excuse me?

That is why we called the professionals to begin with. We are talking about a measly $100-200 (just for the refrigerant, not the service call). And the door was basically slammed in my face. I don't know how you get to be the manager of sales with this kind of dialogue. I wasn't angry, it was a simple question in neutral tone. I guess John Henry will get the business from now on, at least with them I know they will stand by their service.

Had my a/c checked before summer. The tech was pleasant and he performed his job in a timely manner. I will have the furnace checked in the fall. I have been satisfied so far. Services: A/C filter replacement, A/C system maintenance

These guys are very professional, have good prices, and know what needs to be done. We got a new Rheem furnace and ac, you should too. I had never done business with them before this, now I highly recommend them.

The service professionals are always courteous and friendly. Always on time and answer questions I may have. Dependable and reliable with honest and friendly service! Services: HVAC system maintenance, A/C filter replacement, A/C system maintenance

As always Capital tech was courteous, competent, thorough and on time. We contract for spring and fall maintenance which has kept the system running for the 17 years since they installed it. We've used Capital for about 45 years. Service: HVAC system maintenance

Not available to install a new air condition until this fall. After having them out here in March to perform routine maintenance, not available to check the air conditioner for over a week.

Recently had heating and air installation in our home. Am very pleased with the quality of work performed, the quality of the product is excellent, the people on the installation team are great and trustworthy, and you feel comfortable having them in your home. Specifically Brian and Casey went above and beyond my expectations and I wish to express my appreciation to them. We will call Capitol Heating and Air for all our heating and AC needs.

Critical: Professionalism, Quality Horrible company. Unprofessional office staff and technicians that don't inspect the equipment and provide accurate information that later causes more damage. Will never recommend them to anyone. Service: Repair HVAC

Very disappointed, I expected a professional experience but it was the total opposite, there returning of call was shocking, when I did get a call back I was told someone would call back the same day and four days later a received a email wanting to do business, I gave up on them so I called John Henry's was a good experience. representative at my home a

Capitol Heating and Air Conditioning has our business. They have done everything for us from routine maintenance to new unit installation. They have provided not only great service, but also have done so at a great price. Additionally, their staff have been outstanding and are absolutely kind and professional every time I interact with them.

From my initial call to customer service to Logan and Tim backing out of my driveway, I couldn't have asked for a more positive experience. Tom, one of the owners and in charge of installation, came over to do some prep work on Friday. He went above and beyond what would normally be done. I've used Capital Heating and Air Conditioning for the last 20 years and have always been happy with the work they have done. In my opinion there is not a better company out there.

I have worked the Capital on a projects over the years and they never disappoint. Friendly knowledgeable staff that is always willing to help. Most recently I had my AC fuse blow on a 99+ Deg day and by the time I got home it was repaired and charged a fair amount. Would recommend Capital to anyone. Thanks You to all who work there. Services: Repair HVAC, Heating system repair, A/C system repair, Heating system installation, Installation, A/C system maintenance

We worked with Ben and he was amazing! He showed up very fast, figured out the problem and had the AC up and running in less than 20 minutes. Even my two large dogs loved him! We would definitely recommend Capital Heating and Air to anyone! From a night shift work that sleeps during the day and with an infant at home, Thank you so much! Services: Repair AC, Repair HVAC

I greatly appreciate the responsiveness, professionalism and quality of Capitol Heating & Air. I've had them out twice in the past year, and have interacted with three different people from their business -- all of whom are positive and seem to love what they're doing! Most recently, our AC wasn't working after an attic project, and Mason lined up a tech to come out and take a look after business hours on a Friday. Thirty minutes later, the problem was resolved and we were back to enjoying our weekend. If you are in need of HVAC service, start with Capitol! They're great!

This business was recommended by a friend who was a maintenance engineer for the state of NE for 35 years. I expected them to be good! They have far exceeded my expectations! I have used them twice at my old house and four times at my new home. All for different problems. Then are very good diagnosticians! They are professional. They are efficient.

And the bill is usually about what we expected or less. They are fair, straightforward and they get in and out quickly. The office staff also deserves kudos. We called yesterday to say our furnace quit and the wind was blowing and cold. Lisa got someone out here yesterday afternoon. I called today to pay the bill. Lisa conveniently was able to take care of that in about one minute and she offered to mail my receipt!

This is a outstanding company. Over the years they have maintained our heat pump system. Made some repairs; a compressor, and a air handler fan motor. The technicians have always been very knowledgeable, very polite, and very prompt. After our last service call on our old system we were informed that the system needed to be replaced. We were presented several options and after making our choice they were ready to install without delay.

The new system is fantastic, the installation was neat and clean, The technicians were great. Myself and my wife would recommend this company to anyone needing a heating and air contractor! Five Star service from the office staff, sales staff, and the technicians. Thank you Joseph Taylor Laura Paeglis

Capitol Heating installed a brand new furnace. Initially I had a billing problem but a phone call corrected it. The roof vent does leak when it rains but the installer did say that it might and recommended going over it with some tar. I'm waiting for cooperative weather to fix. Overall they did a good job.

Got bids from two companies (Bryant, John Henry's) to replace our 2nd floor A/C unit. One was $5,000 and the other was $6,000. I had worked with Capitol in the past and should have called them first. Aaron came out and evaluated the system and explained our options. With a little creativity and some common sense he was able to come up with a solution that cost just over a thousand dollars, including some improvements and upgrades above the existing installation. They came out the next afternoon and took care of everything in a single visit. I highly recommend Capitol for any and all air conditioning or furnace work.

Very impressed with their customer service and knowledge. AC quit working and the service technician, Craig, had it up and going in minutes. He was so thorough and caring to take the time to answer all of my questions and explain what he was doing. This is very hard to find these days! Not going back to the other businesses in lincoln that just advertise a ton. Capital H&A pricing is so much less and they do a better job hands down