Aiello Home Services-Plumbing Heating Air Conditioning & Electri

Rude person answered the phone could care less that a professionally marked van was driving very unsafe, following to close, speeding through Hazardville, also safe to say he or she gets paid by the hour so not sure what the hurry is. I was told it would be " brought " up at the next meeting. I doubt it.

Critical: Professionalism Rich's Oil customer relations lacks integrity. Office personnel needs to be honest, I was lied to. If you like to spend money and be treated like trash & lied 2, this place is for you! I, nor family will no longer do business with Rich's Oil!

Great and quick service at a reasonable price. The office staff were very helpful too!

If you want oil check prices all around. If you want service go elsewhere. Found out hard way through my wallet. Called another company and was able to resolve the issue and save money.

I hired Rich's Oil Setvice to install and service my Enfield home boiler for the last 15 years and will now hire them for my Suffield home. Why? Well it comes down to Trust and Reliability. They get Five stars for both. There oil delivery also excels.

UGH! These people are the WORST! Used them for less than a year at multiple properties (we own a few duplexes in the Enfield area) and they could not get it straight! Multiple billing problems that took US hours to help THEM fix, and I don't know where they get their "technicians", but they (literally) caused more problems than they fixed, then tried to charge us to come back and fix them! SCAM! Aside from oil delivery, which a trained monkey could do, everything they handled got F'ed up. DO NOT USE!

My furnace wouldn't ignite. I called in the morning and a very nice technician showed up couple of hours later and fixed the issue within a half hour. Thank you! Very happy customer who will definitely use your service again in the future.

Rich's handled my furnace conversion a few years ago and my regular servicing before I sold my last house. You can't find a better crew The most important part, they looked out for my safety and explained the options to me. It wasn't about them making a sale or setting up a contract. They talked about the long-term well being of people living in the house, the safety of the equipment, and future concerns I should be aware of as a person that owned a home.

Have used them for some years to deliver oil. Very reliable. Have even accommodated me in emergencies. Love the kindness of ladies in the office. Have never just not shown up like some non-local oil companies. Also used for burner service emergencies. All the techs friendly professional and helpful.

We had a heating emergency on a Saturday and a technician came out within thirty minutes. He was extremely kind and patient while trying to figure out what the issue was. We had called multiple companies and Rich's Oil responded almost immediately. Highly recommend!

Well, I've pretty much of late received excellent service from Rich's Oil, Enfield, CT. I do have to admit though that some of the furnace techs are much more thorough than others. When it comes to oil deliveries, they do try to get you the the oil as soon as possible, esp if you are a regular customer. You can't necessarily call at the last minute, i.e same day.

They always come when they say they are going to the following day. I found the office to be very pleasant and courteous. Have noticed the techs are much better/thorough. No problems with them in the past that I can think of. I am a regular call-in for delivery customer, paying by debit card Also hiring their experienced plumber.

I have been using Richs Oil Service for about 20 years now and find the people to be very friendly and helpful. I use their plumbing service also and find their work to be excelland and the prices are on average with everyone elses. I do not like the price of heating oil but if you call around, and you should, you will find Rich's prices on the low end.

Awful place. They are snotty on the phone. Rude, slow service and never get back to you. There are plenty of other company's with cheaper oil prices around town.