Rock Spring Heating and Cooling, Inc. is a union HVAC/R service organization established in 1995 dedicated to providing timely, efficient, and cost-effective solutions to HVAC/R problems in the commercial, residential, government, institutional and industrial markets. Our core personnel have over four decades of very diversified knowledge and experience which allows us to provide expert service in many facets of the HVAC/R industry. Rock Spring provides a wide range of scheduled support services throughout the greater Baltimore and surrounding areas.
Services
To be an exemplary organization consisting of dedicated individuals working together as a team, who, in their day-to-day conduct of serving customers, community, and fellow employees, exhibit the highest moral and ethical values possible. The values of faith, hope, love, truth, honesty, integrity, and respect are the foundation blocks upon which our organization is built.
Rock Spring develops lasting relationships between our customers, our workforce, and our community in order to strengthen and sustain teamwork, we continuously overcome challenges through perseverance, patience, dedication and open communication. Contrary to the impersonal business world of today, Rock Spring cultivates relationships by serving our customers as our neighbors and our employees as family.
HVAC technologies are constantly on the move. Like the telephone, these systems keep improving for greater energy efficiency and intuitive functionality. That being the case, it is important for Rock Spring to stay updated with positive trends which are beneficial to our customers while remaining practical enough to recognize passing fads and discern their lack of value. We provide commercial heating, cooling, refrigeration, and mechanical services to businesses in the greater Baltimore area.
For all of your full service and installation needs, Rock Spring handles all major brands and ensures fair prices with dependable professional service practices. Whether you need an evaluation of your current refrigeration system's efficiency, an estimate for installation of a new system, or unit repairs, Rock Spring can help.
Reviews (8)
Kevin Pelletier
Jul 31, 2021
Sean is an amazing technician. He has serviced our unit a couple times. He talked me trough an issue in the dead of winter and got my unit back up. Just recently he talked me through an issue with the AC and got me back up a running. I highly recommend Rock Springs. Services: Repair HVAC, Technical support, A/C system repair
Bill K.
Jun 09, 2021
I have an Amana heat pump that's 15+ years old. It had been working fine until we had a few power outages yesterday. I called Rock Spring Mechanical on a Friday morning at 7:55 am after my home A/C unit stopped cooling the night before. I spoke with an answering service, and while I didn't have a bad experience, I wasn't sure that I would hear from anyone today.
I was wrong. So wrong. Literally at 7:58 am, Jeff called me. He asked a few questions about the problem and recent effectiveness of the A/C. He said he'd be out within the hour. He was at my door at 8:15 am! After looking at a few things over 15 minutes or so, he thought we needed a new capacitor. He didn't have one on his truck that fit my unit. I was redirecting him to say he'd order one.
But no, he said he'd go to Edgewood supply and pick one up. He was back by 9:45 am. By 10:30 am, he was done. Cold A/C was blowing! I was not only impressed with the incredibly fast assessment of the problem, but the repair and the price. Jeff was professional, friendly, and knowledgeable. I will not hesitate to use them again, and I highly recommend them. Thank you Jeff!
I was wrong. So wrong. Literally at 7:58 am, Jeff called me. He asked a few questions about the problem and recent effectiveness of the A/C. He said he'd be out within the hour. He was at my door at 8:15 am! After looking at a few things over 15 minutes or so, he thought we needed a new capacitor. He didn't have one on his truck that fit my unit. I was redirecting him to say he'd order one.
But no, he said he'd go to Edgewood supply and pick one up. He was back by 9:45 am. By 10:30 am, he was done. Cold A/C was blowing! I was not only impressed with the incredibly fast assessment of the problem, but the repair and the price. Jeff was professional, friendly, and knowledgeable. I will not hesitate to use them again, and I highly recommend them. Thank you Jeff!
M. Joukov
Apr 21, 2021
This was my second time using Rock Spring Mechanical Services and I can't recommend them enough! The technicians and customer service representatives I interacted with were friendly, polite, and professional, and helped me get my HVAC problem taken care of quickly. The technician who came out to the property took the time to explain everything that was wrong with my unit and corrected the issue at hand for a very fair price. Since this was a rental property, the front office followed up with a receipt and statement in the mail. Great job by the Rock Spring team!
Kat
Mar 06, 2021
I have a 3 year old Trane furnace that wasn't working, and no one I had look at it before them could figure out why. It was indeed baffling but they researched and made all kinds of calls to get to the bottom of it. I have heat! They even followed up with me to make sure all was still in good working order!
Patsy Burgos
May 20, 2020
David Buchanan
Feb 03, 2020
Linda Stratford
Dec 15, 2017
Mara Pais
Nov 02, 2015
