Albuquerque Plumbing Heating And Cooling

We had a blockage in our main sewer drain. I called another company first who scheduled me for service 3 days later, but put me on their "urgent list" to be contacted IF there was a cancellation throughout the day. We can't go 3 days without flushing! I called Albuquerque Plumbing next, it was 8 am and they literally booked me for an 8-10 am slot.

The tech, Robert, called before he arrived, he was kind, professional, respectful, and transparent. I requested another service that I'd been meaning to do but forgot, and he had no problem adding it on to the visit. He was done by 9 am! Outstanding service! We will absolutely use these guys again in the future.

Price gouging- my elderly mother lives with me while I work from home so she takes care of the interactions with service folks while I work. I feel she was taken advantage of because the techs assumed she didn't know better and was quoted over $900 to replace the filters in the swamp cooler, replace a float and the poly water line. When I asked her why the quote was so high, she said they told her it was because the filters are very expensive.

We called back to get a breakdown of the costs. A float was over $100. Filters over $500. Service charge over $100. I normally service the cooler myself so and how much work is involved and how much the parts cost at Home Depot.float is about $5, filters about $200, service fee - we were told it would be $65 when making the appointment. I also do not appreciate that the tech tried to just walk into the house when he was ready to give us the exorbitant quote. The inside house door was opened but the screened security door was locked. He then said, "oh it's locked." I won't be using this company again.

I had a wonderful experience with Albuquerque Plumbing, Heating and Cooling! These days it is so hard to find people that will go above and beyond to get the job done right, but Chris and Randy didn't stop until they got my electric fiasco fixed! They got me on their schedule right away and everything with the office went as smooth as could be! Highly recommend and will use them again for my other home needs!

I was told by the water authority that I must have a large leak and so I called Albuquerque Plumbing Heating and Cooling. I opted to wait until the following Tuesday for regular business hour prices (not after hours) but asked to be put on the waiting list. Less than an hour later I got a call back for same day service! Jared and his apprentice/helper, Jacob, were professional and did a great job! Turns out I don't have a leak like the water company said and Jared was very fair in the charge for the leak service.

He did replace an outside faucet that had a slow leak that we had known about. He also educated us on what was done not quite right on our water heater installation, the ductwork on the heater, and the faucet on the shut off valve. We will be getting quotes in the future to get this work done and these issues addressed. The big news is that we are going to have them come replace the swamp cooler next week!

My husband is really excited that I am getting someone else to install it! Again, Jared was very knowledgeable about the swamp cooler process, how to pick the right one, and suggestions for helping keep the house cooler. Glad I found them and have someone trustworthy and professional to take care of my aging house's plumbing!

Expensive, but you get what you pay for with these guys. Joe was super professional and friendly; their automated service was good, and the calls to schedule went smoothly. Installation of a new faucet and garbage disposal went well with no real hitches, and Joe made sure that it worked right. I paid about 1.5x what I was expecting to pay, but the service was phenomenal and the work was excellent. Would recommend!

We had Albuquerque Plumbing and Heating come out to our house to look at some heater vents on our roof that needed repair. the Technicians that came out (Justin Ulibarri and Travis Coleman), were very knowledgeable, prompt, and courteous. they did a wonderful job and we will be using them again when the need arises. we highly recommend them.

I will probably not use Albq Plumbing again, not that Orlando and helper did not work hard. They did. Things like 370 dollars to do a leak detection that was totally off and still charged me, trip charges when they leave and return. The project started on Feb 10th with detection service that day and could not or would not start work on Thursday or Friday but would work weekend at overtime rates.

I'm into them for over 400 so they scheduled the 15th of Feb, , hmm 5 days without water. Orlando arrived at 8:15 Feb 15th it took 6.5 hours to locate the leak after using leak detection services on the 10th which were all off by 15ft. They tore up lots of driveway to locate the leak the old fashion way by hand. Once located the break was fixed in about half an hour.

Now the filling and repair of the driveway was less then desirable looking very ghetto and not finished to try and match the driveway. For the cost of the job I would think it would have looked clean after all said and done.

Scheduling an appointment was easily done with a courteous office employee. Communication was excellent with information and updates by text, email and phone calls. Joe, the plumber that did the job, was professional, friendly and thorough. Cost was reasonable and lower than comparable companies. Highly recommended.

Highly recommended! They couldn't be easier to work with or act more professional. We are over an hour from Albuquerque and they were able to schedule us immediately. Communication is excellent. I received a confirmation text, responded that I needed to change the appt and they did it right away on the day and time that I wanted. Then, on the day of the work, they texted a picture of the technician along with tracking so you can see how far away they are and know who to expect.

The plumber was clearly very skilled and completed the work quickly, correctly and left everything clean. Why search around and wait for responses for plumbers that may or not show up. Make your life easy and hire this company!

Lady that answered the phone was very sweet and professional, she was able to give me a quote while on the phone (other companies had to call me back). They were able to schedule us within a couple hours after business hours. Corey was very professional and gave us additional tips on some of the problems we were experiencing. He was able to fix our problem fairly quickly. Thank you so much guys!

Albuquerque plumbing, Heating & Cooling called me right away. Rodney Chavez was pleasant and professional, and was in time. Saved our holiday planning. Thank you

Service was friendly and professional! The techs seem to be very knowledgeable and knew what to do. Inwas very happy with the entire experience. I would definitely recommend and will use them again! Service: Heating maintenance

The technician came out made a quote to fix water main leak. He quoted a charge of $588 to repair underground leak. This would seem appropriate if they had to dig it up. But it was already dug up exposing the leak and allowing easy access to the leak. It required just 4 foot section pex pipe and a two 3/4 shark bite connectors. This requires less than 15 minutes to fix. This again is charging higher than the work required. Beware of this. I reject their estimate and chose TLC to do the work.

Both Kevin and Jonah were very thorough and professional! We will definitely use them for any future plumbing and heating needs we have! Service: Repair heating system

Have them come out for maintenance of furnace. Say everything was working fine. Didn't do anything, just look at it and charge me $130. After they left, my heater would not turn on. Had to call them back. They say the thermostat was set too low, that's why it doesn't trigger the heater to come on. They charge me another $100. I never change the settings. So how did it get set so low.

This is the first time I've used your electrician services. Daemon was great. He explained the issues and each of the possible outcomes. He was polite and professional both to me and his coworker. You guys have a great group of employees and I stress a little less when I have a home repair I can call your company to fix.

Saturday morning woke to a water leak coming from the first floor through the ceiling in the basement. Called two plumbers; calls both went straight to voicemail and calls were not returned until Monday and Tuesday! Third call was to Albuquerque Plumbing. Thrilled to hear a person on the other end! Vanessa was friendly and scheduled a plumber to come to our home that afternoon. Received an email letting us know the name of the plumber who would be responding along with his photo. Pete showed up as expected.

He had to cut the drywall in the ceiling to find the source of the leak. Performed the needed repairs and cleaned up his mess before leaving. This company's service is exceptional from beginning to end; from first point of contact with the receptionist to the plumber to the invoicing. Boy was I impressed! I'll be using Albuquerque Plumbing for all of my future Plumbing needs. Very satisfied customer.

WOW! Talk about fantastic service! I contacted these folks via Angie's List and they responded very quickly with a per-hour price quote. It was super-easy to get onto their schedule and we received email and text reminders about our scheduled appointment time. Before the service provider (Greg) arrived, they sent me his photo AND a short biography of the guy! What a fabulous idea! He worked very quickly and was finished within about 30 minutes. Courteous, friendly, wore a mask, top-notch service provider!

Outstanding customer service from when the appointment was made, to the communication for the pricing, to when i had to be rescheduled due to staffing, this company is worth the wait. Erik L. was our technician that came out today to do an overall maintenance/ inspection of our furnace since it has been awhile. He called when he was on his way, he was very professional, and extremely patient answering all our questions about the furnace we had.

He also was very respectful of the home and picked up after himself. I highly recommend this company due to their professionalism, communication, fair pricing and the hardworking- honest staff.