Air Quest Heating & Cooling

In my experience, a lot of HVAC companies try to sell you things you don't need. 20 years ago, another company (don't remember their name) tried to sell me a new unit. Because I am Scottish and also naturally skeptical, I cross-examined the poor technician until he admitted he was actually expected to sell new units to poor, unsuspecting customers like myself.

I've never forgotten that. On the other hand, Air Quest, who we have been using for several years now, has been servicing that SAME UNIT, which by the grace of God still works, and they have done a great job! No high-pressure sales tactics, just good, trustworthy help. I am so pleased with them I decided to come on here and tell the world! Great company! Try them!

Air Quest changed out two of my AC units. The installation was outstanding. They were very professional in the way they treated us and with the quality of installation. They showed up when they said they were going to and followed up with answers to my questions. They are a great company with superb installers. I would recommend Air Quest Heating and Cooling to anyone in the Tucson area looking to replace their heating and/or cooling units. Thank you Air Quest!

I've utilized Airquest for many years now and have always been very satisfied with their service. The routine maintenance is reasonable and saves me money by identifying impending problems before expensive replacements are needed. They are always pleasant, professional and thorough. Services: Heating system installation, Repair HVAC, HVAC system maintenance, Install AC

Air Quest responded to our request for routine service / inspection on our 20 year old AC systetm. Within 2 days of initial call ther were at our house doing their work. They spent about an hour inspecting and cleaning AC system. They charged me $95 -- a little high but as the system had not been checked in a couple of years I was relieved to not have a major bill. I gladly paid the charge and gave a small tip. Air Quest will be back to our house at least annually now as they have proved they are worth the money.

Great service and very professional. After meeting with The owner Aaron we felt comfortable giving him our business. Installed American Standard HVAC unit and furnace and we are completely satisfied. Thanks again. Service: Installation

Definitely put this company on your bid list. Nailed it for me. During a heat wave in Tucson (and that is serious) our AC failed and needed to be replaced. All HVAC contractors were swamped but Air Quest found a way. They were quick to respond, professional throughout, provided a competitive bid, showed up on time, and did exactly what they said they would.

My landlord had this company come out to fix an issue with my unit not cooling. So in this heat wave the internal temp at home is 80-85 degrees for about 10 hours in the afternoons. The first time, they just showed up without scheduling anything with me. I of course was working, so that was a bust. Landlord calls them again a couple of days ago on a Thursday and they tell him they'll be out the next day. Again, no scheduling with me.

No time estimate. Not even a window. So I had to take a day off work to sit here all day and wait. Several calls throughout the day and still no idea. 4:00PM rolls around so I call and get Tara, and I ask her if their guy is going to show up at the last minute just to tell me it's too late for him to fix. She tells me no, no, no he will be there and you will get taken care of this afternoon for sure.

So the guy shows up almost at 5PM, makes a little noise, pretends to look at some things, and then tells me he didn't come prepared to fix the problem so the office will have to reschedule, trying to tell me whatever he did probably fixed part of the issue. No change whatsoever. Another super hot evening. And weekend too because they're closed.

Maybe they'll fix it Monday? But I'll have to take another day off because they can't be bothered to be professional. My guess is the landlord uses this company because they're cheap. It's a great example of "you get what you pay for". Don't use this company. Poor service. No bueno.

They also relocated gas and electric to the new location. They did an excellent job! They are extremely knowledgeable and professional. I am absolutely happy with the work they did. They installed a new ac and heating unit and I couldn't be happier. They are very nice and explain everything in detail. I really appreciate everything they did! I definitely highly recommend them!

I have used this company since moving to Arizona. They always are quick to respond, and professional. I recommend them to anyone who is having HVAC issues. This is a family run business. Support local! Aaron has always been a huge help to me and my family! Thank you.

I have had a maintenance contract with Air Quest Heating & Cooling for well over 10 years, for three homes. They have always been professional, on time, and reasonably priced. Alvino came today and was pleasant and thorough, and gave my doggy some love while he was at it. I know I can always count on Air Quest! Service: HVAC system maintenance

They guys at Air Quest replaced some ducts in my house, replaced an whole AC unit and another air handler. They were professional, thorough, and on time. Every time I have called to get somebody out to our house for maintenance, repairs, etc., they have been very responsive and usually get someone out the same day.

These guys were great! I had my heater go out in the begging of January and was in a rush to get a replacement to keep the family warm. I made several calls and a couple people come out to look at my system, and landed on Air Quest. They recognized the predicament I was in and worked to get me first available opening. Due to the age of my system I replaced the complete system, this brought on on its own problems due to time schedule and they continued to help.

They showed me showed me what I could do around the house to help, as well as removed my old swamp cooler and fixed duct work to make my new system more efficient. Their installers were kind, respectful and knowledgeable, and most importantly to me was worked well around my kids. I just had them out for my first check up service and they were able to answer all of my questions and give me piece of mind. I am very happy with my purchase and look forward to working with Air Quest in the future.

Air Quest has been out to my home twice now, once for a repair, and once for an annual check-up. I have found them to be fair, knowledgeable, and service-minded.

Our home was new construction and we've consistently had problems with the air conditioning unit from this company from poorly installed duct work to loud motor that would wake us at night and leaking Freon. We've tried to resolve our problems but the company wanted to charge us over $1000 to resolve the issue. Stay clear of this company.

I have used their A/C & Heating maintenance service for several years, all of which were very good. Prompt, reliable & fair. There was 1 exception, & they let that employee go. Laura and others are always helpful & gracious in scheduling service. Air Quest replaced my entire HVAC system in Feb., 2018. All went well. Aaron, an owner, came to bid on the installation.

He is very knowledgeable, professional, & did not pressure me, as I collected bids. The installers were considerate & knowledgeable, & completed the work in 1 day. The new American Standard system works fine, is quiet, & I love the simple, easy-to-use thermostat that I selected. The installation includes free maintenance service every Spring & Fall for 4 years. I'm very pleased with Air Quest!

When replacing a cooling unit, they fell through the ceiling. It took persistent nagging and work over THREE MONTHS for them to even get close to fixing their mistake, and it still isn't done!