Cummings Plumbing Heating and Cooling

What a reliable company. We called them out for an estimate on a new A/C unit on Fri morning. They came out Fri afternoon with a very good bid. We had received 3 other estimates. They were right in line. They could do the job on Monday. Can't get much faster service then that. The guys were professional and got the job done in 2 days. Would highly highly recommend Cummings Plumbing and A/C

I purchased a water heater from a large hardware store but their contractor installation estimate was ridiculously high and I didn't recognize the plumber they provided. I called Cummings Heating and Plumbing because they are well known and established in Tucson. They provided a free estimate to install my water heater. Vincent arrived that evening in clean company van projecting a professional image and gave me reasonable estimate options and scheduled my install.

The install went very smoothly and I had hot water within a couple of hours. Vincent was friendly, professional and efficient during the estimate and installation. Thanks Cummings Heating and Plumbing for making this an easy and comfortable experience.

The appointment was less than 24 hours after the call for a non emergency. Crystal was very pleasant and helpful, I received calls and texts prior to and after the service call and Antonio did a great job. He was courteous and was very knowledgeable and competent. If you want the job done right then you have to call Cummings for your plumbing needs.

I highly recommend Cummings for any plumbing needs! They responded quickly when the main water line to my house broke. The staff were all very respectful, friendly, and professional. They worked hard in 102 degree weather to get my family's water running again. After the major excavation was completed, they took great care to ensure the landscaping looked as good as new! I am very impressed with this company and very grateful for Vincent and Dontoi who took such great care of my family. Thank you.

They weren't the right people for what I needed done (dealing with solar plumbing) but they had great communication and a.friendly office staff. The technician arrived early and was knowledgeable and professional. He went above and beyond to help me and was able to point me to the right people. I only hope that company is as good as Cummings!

Erwin was great. Very professional and pleasant. He was able to install the new water heater quickly. Answered all my questions. I've used Cummings Plumbing several times and have always been completely satisfied with their work. Would highly recommend. Service: Water heater installation

My shower valve needed to be replaced. Because of the great advertising done be Cummings and as a elderly person I felt that I would get a fair honest deal and prompt service. I felt the estimate was high, but I received a 5% discount due to being elderly. The bill remained over a Thousand Dollars. I felt I had no choice and signed everything before the work started.

My mistake. I will never use or recommend Cummings Plumbing to anyone. What I thought would be a fair honest deal turned out to be just the opposite. Everyone that I have mentioned this to said I was way overcharged.

Many months ago we were made aware of Cummings Plumbing Heating and Cooling by our daughter who had received terrific service when their water heater failed. Before we ever had need of their service we referred Cummings to our neighbor who had a water heater burst. Out of the 5 other companies she contacted Cummings was the only one that said they would respond same day.

They showed up hours before scheduled time and had her new water heater installed and operating to her extreme satisfaction in very short order. When it came time for us to require their services we did not hesitate and called them right away. The office person I spoke with was friendly, concerned and very helpful. She asked precise and specific questions to determine the best course of action and was very clear about what we could expect including a very tight window for our scheduled service appointment.

Our Service Tech Issac Cruz contacted me by phone to confirm and even showed up before scheduled appointment time. Issac was clean polite and presentable. He showed great concern and care as we moved through the house and listened intently while I explained our issues. After understanding what we needed he was very clear and concise with details and options for the repair.

After receiving a detailed quote for toilet replacement, he was able to have a brand-new unit delivered and replaced the very same day! We through no fault of Issac or Cummings required a couple of follow up visits, the office and Issac took care of us right away in rapid and professional manner. Because of our fantastic service as well as our family and neighbors experience Cummings Plumbing Heating and Cooling have a customer for life!

In Tucson it's not a matter of if you'll need their service, it's just a matter of when. It is great to know a company and their employees that really do take great pride in their work, thank you all for a job well done!

We have been using Cummings for years. The techs they send are always helpful, professional, and efficient. This is a well run company. Highly recommend for all plumbing jobs. As we all know, this service is not cheap- people need to be prepared to pay for these professional services. I don't have any sense that their prices are a rip off (like some other local companies) we trust them to do the job right.

Cummings has always been great for our plumbing needs and today was the first time we used their electrician, Jimmy Pitts. He did a quick and professional job and we highly recommend him.

Cummings Plumbing was amazing. I had a terrible leak coming out of my guest bathroom wall. It flooded my hall, master bedroom, living room and both bathrooms. I called late afternoon and was able to get an appointment the next day. I called other plumbing companies there was at least a four day wait to get someone to fix my plumbing. Joey was the plumber who came to see and fix my pipe he did an amazing job.

He is super nice, friendly, and caring. If you have to get your pipes fixed ask for Joey. He also wrote a plumbers report to give to my insurance company. Cummings plumping is a great company to work with. I would use them again in a heart beat.

Their communication was great, both from Crystal in the office and Jeremy S. the technician. However, the price seemed pretty outrageous. It only took about 10 minutes to replace an angle valve under my sink and the cost was over $300. The only part replaced was the valve itself (which maybe costs $40?) and the entire visit was about 30 minutes, including the initial explanation/inspection of the problem and then the repair.

I understand that the prices of materials and labor have increased significantly, but it's hard to justify $300 for a straightforward valve replacement. Then again, this was the fourth plumbing company I called, and they were the first (and only) one that answered the phone, and I still had to get on their waiting list for several days. Sure, demand is very high right now, but this feels like price gouging.

Amazing, friendly and competent service. They managed to get a person to come to my home to check for a leak the same day I called. So convenient because my schedule makes it difficult to plan to be home other days. Also, Vince located the leak for me quickly! Highly recommend this business. Service: Leak investigation and repair

Glad I called Cummings! Jeremy does excellent work and he is very professional. He diagnosed the problem quickly and made needed repairs without any issues. I am very satisfied with all the work done. Next time, I will call Cummings first! From now on I plan to go with Cummings. VERY SATISFIED CUSTOMER

Jeremy & Alex did a great job replacing our kitchen sink plumbing! Our makeshift repairs are now history, and we're back in business! The guys were respectful, courteous and made a very positive impression. We know who to call whenever we need plumbing help in the future! Guy & Missy

We had our house re-piped and the drywall repaired by Cummings Plumbing. Here are the facts (good and bad), so you can make an informed decision. Skip to the end to see my opinion. Throughout the job as problems or concerns arrived, I called, texted, emailed, and tried to speak to the workers, supervisor, and President. Most problems or concerns were ignored or dismissed.

The water pressure/volume changed from great to noticeably poor. The kitchen sink is a trickle while the dishwasher is on. Since we lost water pressure I asked if the new pipes were plumbed the same as the old. I was told yes. I went in the attic to verify and found a noticeable difference in piping. We have an island kitchen sink. We were told they would feed a smaller pipe through the existing pipe.

We asked how this would affect the water pressure and were told it would be minor. It was a HUGE bad change. During the job, I brought up this concern and they addressed with talking around the issue. I walked away feeling lied too. Instead of going on the opposite side of the wall, they took off and broke our bathroom mirror. They did not remove the mirror glue, plastered over it and were going to hang the new mirror on the bumps.

To have this correct it took a very angry phone call and threatening withholding payment. The two workers who fixed were GREAT. The garden tub panel was cut and left with inch gap between the tile and panel. This was fixed due to angry phone call. During the job a water line broke on a Saturday, we called, no one came. The original drywall job is acceptable but not quality.

In places where patch work was done, the drywall is uneven and bubbly. Some drywall patch areas were very noticeable after painting. Thankfully, the two high quality workers sent after I complained and threatened to withhold payments fixed most areas. The original drywallers cleaned their buckets and tools in the front yard, they were told not to and did anyway.

They left my front yard a mess. I sent a picture to the supervisor. The drywallers wetted it down before they left (which makes it look cleaned)- it was not. The water conditioning system turn off value was leaking. I repeatedly reported this concern and was told it was a manufacturing problem. They were not going to fix. They did fix. When they moved the turn off values under the master bath sinks they left the old pipe exposed and looking trashy.

If they had went through the back side of wall as planned, this would not have been an issue. Hot water is received at faucets faster. We purchased new bathroom faucets which we were told would be installed for free. One was defective. After 1 days work only on the faucet, we were told it was defective and would be charged for the install. (Fair and paid).

They moved water without telling or asking me where I wanted new ones. The install for the water filter system started without asking or telling me where. This was corrected and they did an excellent job making the tanks as close to the wall as possible. The job went over by 2 weeks. The plumber worked on average of 5 hours a day. The drywallers 7 hours a day.

We were told, the crews had 15+ year's experience. Our crew had 5. The job was done during COIVD. The workers repeatedly did not wear masks even after being asked. I have never had so many problems with a company before. (See my other reviews) In addition, I understand and expect that problems and messes happen when doing projects like this. However, I expect more communication from the company to ensure corrections before they become big problems and I become really upset.

I have never been so upset with a company I have hired before. I also expect high quality work. I try to only hire companies who I think will do high quality work. Because I gave the company many opportunities to correct the issues as soon as they occurred (before they became big problems and before I became upset), I felt lied to, and the quality was not what I expected, I will never hire Cummings Plumbing again.

The service was absolutely outstanding! The area where my electric water heater is pretty small, so getting a standard tank in there was a challenge. However, the team that assisted me (especially the technician assigned to me, Garrett) did everything to get the job done and honored the original quote they gave me. Highly recommended!