Whether you need to upgrade your current system, or have an AC unit installed for the first time, trust our Certified AC Service Technicians to provide the quality work and service you deserve! We install many popular AC brands such as Rheem, Lennox, Carrier, Trane, and Ruud. There is an enormous array of types and sizes available, contact us today to find out which one is right for your business! Whether you are adding rooms to your home, want to keep your garage cool, lower your energy bills, a Ductless Cooling System may be the right solution!
Services
Hank's Service: friendly and professional company is here to help you 24 hours a day 7 days a week. Call or e-mail us for more information to your particular needs. We offer the latest in HVAC technologies ranging from single speed 13 SEER equipment up to and including 20+SEER multi-stage compressors for superb comfort!
I WOULD LIKE to receive tips and promotional offers from Hanks AC And Heating Service in the future. I WOULD NOT LIKE to receive tips and promotional offers from Hanks AC And Heating Service in the future. If you need air conditioning and heating services in Austin, Hank's Service is here to help you.
Hank's Air Conditioning and Heating Service provides air conditioning installation, repair, and preventative maintenance to Austin, Texas. Keeping your home cool when it is hot outside is a necessity. Therefore, before the summer months are upon us, this is the best time to have your air conditioner inspected and receive any maintenance that may be needed before your out of time. Due to our years of experience in the field, you can count on us to provide you with a system or solution that fits your needs.
Common problems with your existing air conditioner are a result of faulty installation, poor service procedures, and inadequate air conditioner maintenance. Improper installation of a central air conditioner can result in leaky ducts and low airflow. Many times, the the amount of refrigerant in the system, refrigerant charge, does not match the manufacturer's specifications.
Reviews (10)
Catlyn Libby
Nov 17, 2021
They installed our unit back in 2015 and it still running like its brand new. We have theyre plan to check on the unit twice a year and they always so friendly with my family and pets. They share rockstar advice on how we as homeowners can take care of the unit in between services. Thanks for everything yall! Services: A/C system maintenance, A/C system repair, Heating system repair
Marty Spiller
Jul 08, 2021
Good company to work with. No nonsense sales with competitive pricing. Had an A/C unit quit on me and Hank's replaced it with new name brand unit for a good price. Work was completed in a day including clean up. Slight accidental sheet rock damage was repaired like new for no charge. I have used Hank's for past maintenance and repairs and now for a new unit. I highly recommend Hank's A/C.
Shannon Orosco
May 28, 2021
Dangerous practices and completely unbothered about pumping Carbon Monoxide and cyanide through our AC vents after repairs. Hank came out and replaced our coil system in our attic for 3k. Fine. It got the house cool as I have two little kids and it was HOT. The smell was horrific once they finished and we inquired about the smell. We were told "it's the sealant.
No big deal. It will clear". One week later, the AC doesn't work again. We call Hank back. They replace the coil system AGAIN bc they said the new one was defective. Once they finished, the smell came back and again, was sold it is the sealant. An hour-ish after they leave our carbon monoxide detectors go off, I get my husband and children outside and call 911.
Fire department comes and CO is found in the house as well as very high levels of HCN (Hydrogen cyanide (HCN), sometimes called prussic acid, is a chemical compound with the chemical formula HCN. It is a colorless, extremely poisonous and flammable liquid). We had to sit outside for over two hours while the fire department used massive fans to suck all the air out of our home because it was too dangerous to enter.
Once we were able to enter the fire department came back again a few hours later to test levels again and ensure everyone was okay. The HCN was a result of the sealant, and the CO was a result of Hank's workers welding in the attic without proper ventilation. Then the CO was sucked up by the AC unit and pushed through the vents in my home. I called them FOUR TIMES before finally getting Hank to call me back.
I asked him if he realized how dangerous his practices were and that we are lucky the CO didn't cause us to pass out - and that we'll just cross our fingers we don't end up with cancer due to breaking in the HCN both times they made repairs. Hank told me that "he knows that showers can cause CO detectors to go off". I told him that was impossible because the fire department found CO in the home.
It wasn't a shower causing a dangerous gas. I'm not sure if he's that ignorant or if he just plays that way. He called my husband a lair and asked for the fire department records. Which we had to request from the city, but did send via email (at his request) 6 weeks ago. No response. No phone call. No apology. Nothing. He clearly didn't care he put my family's health at risk and I guarantee whatever sealant he's using in my house, he'll use in yours.
At the VERY MINIMUM he should be telling people to open their windows and leave their house for a few hours. but instead of admitting it's dangerous they just shrug their shoulders and hope you don't die in your home.
No big deal. It will clear". One week later, the AC doesn't work again. We call Hank back. They replace the coil system AGAIN bc they said the new one was defective. Once they finished, the smell came back and again, was sold it is the sealant. An hour-ish after they leave our carbon monoxide detectors go off, I get my husband and children outside and call 911.
Fire department comes and CO is found in the house as well as very high levels of HCN (Hydrogen cyanide (HCN), sometimes called prussic acid, is a chemical compound with the chemical formula HCN. It is a colorless, extremely poisonous and flammable liquid). We had to sit outside for over two hours while the fire department used massive fans to suck all the air out of our home because it was too dangerous to enter.
Once we were able to enter the fire department came back again a few hours later to test levels again and ensure everyone was okay. The HCN was a result of the sealant, and the CO was a result of Hank's workers welding in the attic without proper ventilation. Then the CO was sucked up by the AC unit and pushed through the vents in my home. I called them FOUR TIMES before finally getting Hank to call me back.
I asked him if he realized how dangerous his practices were and that we are lucky the CO didn't cause us to pass out - and that we'll just cross our fingers we don't end up with cancer due to breaking in the HCN both times they made repairs. Hank told me that "he knows that showers can cause CO detectors to go off". I told him that was impossible because the fire department found CO in the home.
It wasn't a shower causing a dangerous gas. I'm not sure if he's that ignorant or if he just plays that way. He called my husband a lair and asked for the fire department records. Which we had to request from the city, but did send via email (at his request) 6 weeks ago. No response. No phone call. No apology. Nothing. He clearly didn't care he put my family's health at risk and I guarantee whatever sealant he's using in my house, he'll use in yours.
At the VERY MINIMUM he should be telling people to open their windows and leave their house for a few hours. but instead of admitting it's dangerous they just shrug their shoulders and hope you don't die in your home.
Ransom Rust
Apr 07, 2021
Stay away! This guys are crooks. They came out to look at my A/C and told me that my entire unit needed to be replaced and it would cost me $4,800. I thought that sounded unreasonable since my A/C was only 4 years old so I started making some phone calls. I had Hill Country A/C Solutions come take a look, and come to find out, it was a simple Freon leak that could be repaired.
This ended up costing fractions of what Hank's AC & Heating quoted. Hank's guy even tried to charge me a service fee and a $250 re-stocking fee. Hank's AC & Heating is the crook that gives all the good guys a bad name. I recommend Hill Country A/C Solutions if you're looking for honesty and a fair price.
This ended up costing fractions of what Hank's AC & Heating quoted. Hank's guy even tried to charge me a service fee and a $250 re-stocking fee. Hank's AC & Heating is the crook that gives all the good guys a bad name. I recommend Hill Country A/C Solutions if you're looking for honesty and a fair price.
Mark Remeny
Jan 27, 2021
Hank's did two A/C installs for me.one was the outside unit, and the second was the inside unit Heater and A/C Coil and all. This was 5 yrs ago (warranty?), now my Evap Coil is leaking and Hank's wants to charge me almost as much as the whole install on the second service above. I have requested to talk with Hank about this matter and I have not received any communication.
I have called the office twice and the ladies that work there are very friendly and courteous. They have left messages for him to call me. Hanks Customer service though is terrible since he is not returning my calls.
I have called the office twice and the ladies that work there are very friendly and courteous. They have left messages for him to call me. Hanks Customer service though is terrible since he is not returning my calls.
John Bodnar
May 03, 2019
7/13/18 had my AC unit replaced. Hank has done work for me before and does quality work at a good price. He sealed my unit after it developed a pinhole leak about 4 years ago and the freon was still fine, but the fan failed.he installed the coil and external unit the next morning. they were prompt and courteous and Hank stopped by today to make sure I was satisfied. Highly recommend Hank and his staff
Janice Childress
Jan 25, 2019
Hank's experience and knowledge is outstanding. Service includes annual PM check and further attention has been needed a couple of times over the years. Office and Bobby have gone out of their way, literally, postponing holiday weekend getaway to fix fan on AC unit that was not shutting off last month. Thanks for going the extra mile Bobby. Cool and nice a given with Hank's. Thanks from Driftwood.
Dean Fleming
Jun 06, 2018
Terry Canipe
Mar 13, 2018
Hank's just did a rebuild of my system about 7-8 years of age. They, in less than a full day totally rebuilt two systems. One a heat pump, 2 tons the other a 3 ton regular air system. Both systems work better than they did when new. Hanks is OLD SCHOOL! Their word is their bond! A very good spot to invest your hard earned money.
Richard Williamson
Jan 27, 2018
Just had one of my AC units replaced. Worked with Bobby, came out yesterday and installed today. Bobby is great, super nice, super competent and efficient. Price was fair and service outstanding. Living in Texas, you kind of need AC, these are the first folks I will call in the future. Good work guys!
