Quality Air Heating & Air Conditioning

Matt, the tech, is very patient and consciousness. He checks components thoroughly. And he is pleasant.

Alex and Lidio were prompt and detailed and got old furnace out and new in. Very clean and professional. Made sure everything worked properly and explained everything. Ryan (salesperson) was very accommodating and had everything available for us within the next day. Surely don't want to use anyone else and will be having others I know call them when needed. Matt was our first guy out to assess and he was very professional as well and showed and explained everything to us. A new furnace was our choice and was installed next day.

This was a great experience. The furnace goes out in the middle of winter and the Quality technicians (Lidio and Kaleb) are there first thing Monday @ 9am to fix the heat. When the furnace died, we used the emergency line and someone immediately picked up and sent someone to look at our furnace within an hour. The system got updated and Lidio took the time after to explain everything in detail. The space looked great after the techs had finished and left it very clean and kept the noise to a minimum. A very great experience.

On extremely short notice, Quality did an excellent job of giving me price options and installing a new high efficiency furnace. Lidio and Kaleb were very respectful of my property, worked quickly to remove the old furnace, seamlessly tied in the new furnace to the old A/C and humidifier systems, answered all of my questions, and cleaned up the work area as though they'd never been there.

I called to receive guidance on prior quotes from other hvac businesses regarding replacement estimates. I spoke with Ryan who was very honest, helpful, and was willing to give me great advice knowing I may not choose ultimately to purchase due to my current home owner's insurance restrictions. Thanks Ryan!

I called Quality Air on Sunday to have them look at my furnace because it stopped working. They promptly dispatched their technician to my house and figured out what the problem was. The technician told me I needed a new limiter switch because the one in the furnace wasn't resetting when it was tripped. I asked him about how much a limiter switch would cost and he told me it would typically be between $80 and $130 for the switch.

I then asked if there would be more labor charge and he told me no. I was charged $200 for the service call which took less than a half an hour to do which I knew would be expensive because they told me it was double time on a Sunday. The technician said he did not have the part on hand and was going to order a switch for my furnace. He told me he would send me a text message on Monday to let me know when the switch would be available. Monday came by and went I heard nothing from this technician so on Tuesday in the afternoon I called Quality Air and talked to Mandy. Mandy did not know if they had received the part yet and went to check on it I had to leave so I had her just leave me a message on my phone if to tell me what she found out. Mandy left me a message saying that the part had just come in and then we can schedule a time to have it installed.

I called back to the office and she said the park cost $88 and there's $100 labor charge or service charge or some some kind $100 charge. $100 charge for installing a part that takes two screws and two wires, someone could do it in less than a minute. This is totally unacceptable outrageously rip off pricing. Up until then I was pretty satisfied with the service I received from this company. Too bad my furnace is 23 years old and I probably would've called them to replace it when I'm going to need it in the near future.

We recently replaced our furnace and air conditioner and pulled quotes from five different companies. Quality gave us what we needed at the best price in a timely fashion. Would use again.

We replaced our 27 year old furnace with a new Carrier system. The installers, Jake and Bill did a great job installing the unit and explained how the new furance operates. I asked for the A Team and I got it. Both men were professional, friendly and knowledgable. I would ask for them again.

We used quality air a couple of times before and had good experiences. When our furnace had problems, we asked them for a quote. Ryan was very professional, friendly, and knowledgeable. He offered us a great price and informed us all the existing promotions. When I told him we got a lower price from another company, Ryan was cool and matched that price without any problems, which made the decision of selecting them very easy. Alex and Lidio did an excellent job installing the new unit. They both were very friendly and courteous. Overall, another great experience. Highly recommended!