Raps Plumbing Heating & Drain

Matt Wypychoski was prompt, knowledgeable, thorough, willing to explain & answer my questions. He managed to fix the badly clogged kitchen drain in one visit to avoid scheduling another with heavier equipment. He was a good teacher & example to the trainee he had along with him. Will use Raps again and recommend them. Service: Drain cleaning

Would recommend without hesitation. Marc is one of the most knowledgeable guy in the business and made sure all my questions were answered. He performs work on a customer's house as if it were his own. Services: Sewer repair, Drain cleaning, Plumbing pipe repair, Toilet repair

Raps Plumbing is an EXCEPTIONAL company and will be the only plumbing firm we will use and recommend in the future. We had a heating pipe damaged by another contractor which cause water to flow inside and outside of our house. The pipe was in a very difficult place to repair being located at the base of our front door and sitting on concrete. Dan made a flawless repair and got the furnace running and heat back into the house very quickly.

We found Dan to be not only very professional and conscientious (explaining everything in laymen's terms) but extremely friendly and easily answered all of our questions. This was an emergency repair and Raps was the only plumbing company that was willing to switch schedules to get someone to our house (all the other companies simply said "we're too busy") even knowing we had no heat and water. Additionally, their employees are very prompt and we received text messages with their arrival time and pictures of the employee.

When given a time of arrival, they very right on the money. We were new to Raps yet they treat us like were long time customers (which we will be). I wish all companies operated like Raps Plumbing.

Craig was right on time. Very professional and polite. He found what I would call a very difficult source of a dripping leake I had in my basement furnace room. He was very assertive in the repair. Cleaned up after and kept me appraised of the situation as he went along to find the leak, repair an upstairs toilet and was as polite when he left as when he came in. Very satisfied with the service and tech. i would use them again.

I called Raps because my water heater was leaking. Mark came right over and told me I needed a new one. He was very polite, professional, and installed one the very next day. I couldn't have asked for better service. I have used Raps in the past and have been very pleased. Thanks again!

I called raps on Sunday because I woke up with no heat. Someone came to determine the problem within 2 hours. Unfortunately they did not have the part to fix it at the time but they install the part as soon as it was overnighted. Craig was the technician On the job and he was very professional. He was honest about the problem and kept me updated about the progress. When the part came in he quickly repaired it.

I called Raps at 9:00 AM and Dan arrived at 1:00 PM to unclog my bathroom sink drain. Work went very smoothly and professionally. I had tried for 2 hours to fix it myself without sucess. I was concerned that wallboard needed removal for the fix, but Dan's snake did the job. I was very happy with the results. Service: Drain cleaning

Immensely pleased to have dialed this number. Woke up to a COLD 48 degree home during these frigid temps. Call initially answered in the wee hours of a Sunday morning by a very chipper voice who I unfortunately don't remember name but thank you for the warm greeting & he promised a call back soon. Received a call from Mark Alterio who was up front regarding weekend charge, texted to confirm appointment time & text with his pic & map showing his arrival time. Mark was professional, courteous & patient explaining not only my current issue but a future job that I inquired about. I highly recommend their services.

Mark was so great to work with! Incredibly professional, timely and overall pleasant. We came home from vacation to a broken water heater - the RAPS team was super responsive and resolved the issue in just a couple of days. Very grateful to have come across this business and will definitely use them in the future. Services: Repair water heater, Install water heater

Marc did a great job and kept me informed of what he found and what the options were for repair at every step. He was professional and on time. They took care to ensure that they did not track in dirt from outside or through the house and cleaned up afterwards. I would recommend Marc and Raps for your plumbing needs. Services: Plumbing pipe repair, Faucet installation, Plumbing leak detection

From my initial call to Rap's early Saturday morning, to Mark arriving, I am very pleased. Mark was thorough, answered questions, and cleaned the area when the job was done. He was the nicest, caring person I could've asked for! I lucked out calling Rap's for service and having Mark the one to do the job! Thank you Mark! Service: Install water heater

Dan was Extremely professional and knowledgeable. He knew exactly what to do. I was very impressed by the way he went about his business. efficient clean and timely. I could not have asked for anyone better. I would recommend him Highly. he installed shower, toilet and vanity. 5 Star rating all the way.

I was very happy to be able to get an appointment the same day that I called. Matt was very knowledgeable and performed the work quickly and neatly. He offered multiple options for all the projects I asked him to quote on, which will be helpful in the future. The price did seem high to me, but what was most important was getting the toilet fixed immediately and not having to wait for an appointment or revise my schedule to accommodate the service guys. I will be using RAPS in the future. Thanks, Matt!

This is my 3rd call for work with RAPS. Like the other two times, they were on time and professional. Cheapest? Maybe not, but neither were they more expensive than others. The execution of the job was pretty near perfect in my untrained opinion. Even fixed something that wasn't on their to-do list. Will call again. Service: Repair pipe

From beginning to end was good, talked to a real person on the phone, next day appointment. Updated 50 year old washing machine hot/cold valves. Marc the technician was great. Took a few minutes for the best way to set up, then hard at work. Service: Repair faucet

Mark and Tom did a great job. They arrived when they said they would and went right to work on two separate problems. Mark was very thorough and explained everything he was doing. He made sure every problem was completely resolved and assured us that he would be available if we had any concerns about his work. We look forward to doing business with him for any other plumbing needs we may have. We would highly recommend Raps plumbing, and Mark to all of our friends.

Paul and his team are absolutely fantastic. They helped us repair a pipe and serviced our AC. The pipe was a major project and they stood by us and made sure it was done properly. They are reliable, affordable, honest, and always respond to calls/messages (unlike other companies). They are polite and extremely professional. We would never use or recommend any other plumbing company. Raps is the best of the best. Thank you!

Mark was exceptional in knowledge and personality. He installed our faucet tagged for me all my under sink water lines and helped me relocate my sliding shelves also under the sink. He deserves a raise.

I will always go back to Raps Plumbing & Heating for my A/C, water, gas, and sewer needs. Dan is an absolute professional and very knowledgeable. Over the past year, I've called on his crew to replace old sewer pipes, install new gas lines, and install a high efficiency A/C system throughout our home. They are always very responsive and leave the site spotless clean once complete. I have recommended their services to family and friends and will continue to do so.

Raps Plumbing & Heating is the company that I'll continue to use for my plumbing issues. The service that they provide is great. The technicians Matt and Mark are very knowledgeable and skilled. The work they have done has been very satisfactory and completed in a timely manner. The pics are photos of my kitchen sink piping.

Fabulous customer service, great product, wonderful fast instillation and the staff is so knowledgeable. I highly recommend this family owned and operated business.

We had been nursing a slow drain for months and then it finally just slowed to a halt. Called RAPS and they worked us into their busy schedule. Mark came out and snaked the line and the drain is running the best it ever has.three girls living in this house and plenty of their hair finds it's way down the tub drain. Thank You RAPS.

We had an unfortunate experience in my office today. Someone walked in and asked to use the bathroom. They were given permission and 25 minutes later the toilet was unusable. I called Raps at 2:35 pm and the job was done by 5:10 pm. Craig was very professional and in my mind went above and beyond to get the toilet functional. Needless to say Anderson Insurance Agency employees and clients are the only people allowed in the bathroom as of today! Thank you Raps!

Couldn't have asked for a more professional and delightful experience with raps. We called in an emergency and Raps was there shortly after. Dan was very straight forward with different 3 different options that we could move forward with. He broke each option down in a very detailed manner and gave us his honest opinion on which route he thought. would be best.

He treated my wife and I more as a friend then a customer. When you choose raps you're choosing quality and companionship, which is often hard to find in a service based industry. 10/10 would recommend Raps for any heating and plumbing needs. Thank you Raps!

Very happy with the service call with Steve. He was honest and very efficient. HIghly recommend

Thanks for the FAST and thorough response on this cold day! Steve was WONDERFUL! He went above and beyond! Amazing what damage a little mouse can do to a hose!