Powell Heating & Air Conditioning

Initial service was for routine A/C seasonal tuneup which went well! In addition I utilized their plumbing service to correct a leak on an outside hose bib! It took weeks to get the needed tool and to schedule when we were home but Brian was thorough and polite! Service: A/C system maintenance

This tradesman failed to respond to my timely YELP request for service. Perhaps an indicator of things to come from an arrogant, spoiled plumber flush with new business. Good luck, to you, Pal!

Very happy w/the service, price & quick response time. Services: Installation, A/C system repair

We had a new baby and needed our vents cleaned quickly in our new house so we can turn our HVAC on. Powell came in 2 days after us calling and did a fantastic job. Highly recommend this company. Services: HVAC duct & vent repair, Installation, HVAC duct & vent installation

Very professional and friendless. We love our new heater. Service: Heating system installation

Exceptional customer service and extremely satisfied with Demarcos work! He is a pleasure to have our equipment serviced by. Thanks Powell Heating and Air Services: HVAC system maintenance, A/C system maintenance

Recently, my furnace stopped working and I called Powell for help. They came when they said they would, calling first to let me know the tech was on his way. Dion was friendly, informative and obviously knew what he was doing. In the nicest way possible he told me I would need to replace my furnace at some point in the future (which I already knew).

The fix was a relatively simple one and quickly I had heat again. Dion told me about their Service Plan, which I found to be very worthwhile and purchased. I would not hesitate to emphatically recommend Powell to others.

Showed up on time, very polite, found problem in our air handler interface card. Provided pictures of burnt wires. Repaired and tested. Very professional. Great Service Bob Aucoin Service: Repair HVAC

Bryson (the employee) is awesome to work with. Professional and courteous Service: HVAC maintenance

They replaced an old Bryant system with a new and much more efficient one. It worked perfectly through the heating season and now has proven its cooling capabilities. We liked the personal attention from the estimates, quotation, to the installation. We especially like how quietly the heating and cooling happens.

Had the original furnace go bad. ( 26 years old) had talked to Monte and he got me in touch with Daryl. Got scheduled and it got installed. Few weeks later had an issue and they sent Scott out within a few hours to figure out what was going and happened to be my fault. ( dirty filter i was supposed to replace) Scott threw a new one in and on we go. I was very appreciative of there fast response. I recommend thier services. Thank you guys. Chris

My heater went out this am. Rebecca stayed on the phone with me to try a reset. Scot came out and it was fixed within a couple of hours. Great customer service, knowledge and fair price. Highly recommend this team. Service: Heating system repair

Great service! Called in the morning and had a technician out the same day. Our tech (Monte) was professional; he finished the job quick, answered our questions, made recommendations, and didn't try to up sell us some extended service warranty. I definitely recommend these guys and will be using them for future service.

The project involves some ducting rework.didn't even want to bother with it. Gee, isn't that kinda why you want to hire a professional? I could have done it myself if it was a straightforward replacement. He suggested I contact one of the "larger companies". Wow, Really? I got 4 other bids, and though wildly different in price, not one of them had a problem with doing what needed to be done. Maybe he's just so busy, he doesn't need the work.

My heater went out this morning. Rebecca stayed on the phone with me while l tried a reset. Scot came out quickly and my heater had a new motor within an hour. I was amazed at this great company. I cannot thank them enough. Great customer service, knowledge, and pricing! Thank you both!

Powell Heating &Air is one of the best services we've used. They were prompt and the technician knew what he was doing. He had our AC fixed in no time and then fixed a mistake the previous heating and air company had made. Everyone who works there is kind and courteous. We use them for all of our HVAC needs.

This business is our go to for HVAC needs, honest & friendly. They do excellent work.

I called about our air conditioner and they were able to come out the next day. They worked around my schedule. They were polite and explained everything. Their prices were extremely reasonable. I will definitely use them in the future.

Just saw one of their trucks throw a bunch of garbage and litter from the window driving through our neighborhood. (Passenget window on 06/26) pick up you trash morons! Speaks to how theyd treat your house. Idiots.

Our furnace was having a problem with the control board and it was a very unique issue that Powell Heating & Air was able to properly diagnose in a timely and professional manner. Would highly recommend.

I hate to give bad reviews but I am disheartened by the service I recieved. I called on Saturday for service. I was told the technician on would call me back in which he did. He told me he would charge $150. With the temp in my house at 90 degrees an elderly man and my young child in the house I told him it was necessary. He was here in a timely manner.but after that all went downhill he hooked up gauges and told me there was a leak.somewhere.and looked inside the condenser.

He said theres your leak it needs to be replaced 3200 dollars. I said cant it be fixed.nope he said. He then told me he could charge it for 700 but it would only get us through the summer. I said great.we need to do something. He then told me I would be wasting money.picked up his gauges and went to his van and filled out my bill. I asked him to send me a quote.

His response was I just did. I asked about financing he said no. I told him it was on the website and he told me I was looking at the wrong site. After arguing with me and not even trying to check for leaks I gave him the card and he left. Today another company came out fixed 3 leaks and warrantied the work for a year for 1000 dollars. So sad because this company was recommended to me but I have to say I learned a 150 dollar lesson on poor service.

Great and timely service and extremely knowledgeable. Helped me with my warranty and saved me thousands after a not so knowledgable competitor said I needed a new furnace which wasn't true. Highly recommend Powell Heating & Air Conditioning!

Well I cannot say enough how much I appreciated working with Darryl and Powell heating. I originally was using a different company and had a really bad experience. After lots of research Powell came highly recommended from a commercial company and lived up to my expectations. He came in at a lower price than the other companies and had the workmanship that you hope for. They were easy to get a hold of despite it being the busy season. Installed a new AC unit and made sure there were no leaks. Highly recommend Powell Heating!

This is a great local company. I called to get my heat fixed for my condo. Within 90 minutes my heat was back on and working perfectly. The attitude was positive and the pricing was very reasonable. I would highly recommend Powell Heating and Air for your residential work. Thanks Powell.

I called for a checkup of our heating system before winter arrives. They were not able to schedule a technician for almost 4 weeks but since it was just a checkup I was not concerned. I was not able to meet the technician so I showed my wife the pressure relief valve that was leaking and asked her to be sure and show it to the technician. He looked at the system and told her the system was over pressurized because of a faulty pressure reducing valve on the supply line and there was no air vent on the circulation loop.

Because of these "serious" problems he was going to "walk away" from the job! She called me and he told me the same thing. When I got home I checked the system and found that the water supply was SHUT OFF and there was NO pressure in the system. The pressure gauge is bad! A new pressure gauge is less than $20 and will take about 5 minutes to replace.

The air vent is a little more than $20 and will probably take a good thirty minutes to install. I am not sure why the technician from Powell was so incompetent but I would not recommend them to anyone!

Powell Family owned business since 1978, is a plus! BBB Accredited and Angie's list 2014. Quick service on this heatwave day. Called, same day, Scot the technician came and fixed it within an 1hour call. Thanks to Rebecca receptionist. Very "Cool" Company

I called Powell about my furnace problem. They gave me a reasonable quote. The technician called before he came that same day. After a short time, my furnace was working the best and quietest it ever has. I could not be happier with the service.

I had a problem with my York D90 furnace so called : short cycles I initially contacted another co. in Sparks, whose sticker was attached to the furnace, indicating there were working on it in the past. Their technician correctly diagnosed the problem, but gave me astronomical price for the part-10X of what it is on Internet. The tech from Powell not only replaced the control board for a reasonable price, but also indicated that wiring was wrong, which I suspect the guy from previous co. did to force me to come back to them. it was fixed under 1 hour term and the owner- Darrel honored my senior discount, which certainly a nice gesture. Highly recommend!

Monte is wonderful! He was here in the winter when our heater wouldn't run and did a great (quick!) job getting it running again. He was just here again when our A/C wasn't working and quickly replaced the broken part and we are happily cool again! Thanks for your quick and professional work!

I contacted Powell for an A/C repair. The inside fan stopped running. Fortunately it was not really hot at the time this happened. They were able to accommodate me fairly quickly but asked for morning appointment as the furnace is in the attic and it can get rather hot working in there. I had no problem with this. The service man arrived promptly at the appointed time and went to work right away.

Problem turned out to be burnt out relay on circuit board on a very poorly designed York unit. (As a side note, I would not purchase a York if I were in the market for a new unit or building a home). He performed a through inspection to ensure there was not an underlying reason which would cause this to happen. The price was reasonable compared to what the charges are these days. I am extremely confident with Powell's work and the service man was very professional and an asset to the company. I would call them again if service were needed.

AC in our Reno house quit working on a record breaking weekend! Called Powell first thing on Monday morning and received a service visit by shortly after 10 AM. Problem diagnosed in minutes and they had the correct part on the truck, so AC was up and running! The tech went on to check and record operating parameters.all was well, and inspected furnace and gave me maintenance tips before he left. First rate service at a reasonable price. Super company!