Rhp Mechanical Systems

As usual. RHP guys are great! On time, really professional, knowledgeable.need I say more! (And I am a 70+ do it yourselfer).

RHP of Reno did an outstanding job of replacing an aged gas furnace and related mechanical system. From the initial evaluation through the purchase and installation - the process was easy and seamless. The RHP representatives were always on time to every appointment and showed up ready to consult and install as promised. The work performed was done exactly as described in the initial consultation. The advice and professional guidance they provided was very valuable.

Troy, Kenny and his crew were a pleasure to work with. The team was Punctual, flexible affordable and highly professional. Thanks for the help! Service: AC installation

Called for service exchanged txtd photos and information with a tech, and was quoted a price to check the warehouse for the part. Agreed to pay. The employee then said he could not come out for the repair until Sunday. We agreed to any additional labor charges. Called and txtd attempting to confirm if he found the part all day Saturday but received no response. Called today, Sunday, and was told that sorry calls Sunday at 6 am (after our calls made long before that) already filled today's schedule. Provided no information on how to schedule service or get help.

RHP Mechanical did an outstanding job. From initial contact by Adam to evaluate our needs and provide a quote to the great crew that did the installation. Adam also provided additional contact during the entire process to keep me appraised of the job. After installation, Adam kept in contact to make sure everything was working as it should. Everyone was highly efficient, professional, and very congenial. I would highly reccomend RHP Mechanical for any HVAC needs.

I had five bids to replace a 48 year old furnace and AC unit, spending a full day with the respective sales people. RHP was not only the lowest bid but were able to start the job the next day! Our furnace was not operational and it was cold, so getting it fixed quickly was very much appreciated. The service was outstanding and completed in just a day and a half. Brandon, Kirk and Kenny were a good team and obviously knew what they were doing.

They gave honest thoughtful answers and went the extra mile to complete all of the little details. Brandon said that they do the job the way they would do it for themselves and I really believe that. We also changed out the Wi-Fi thermostats that NV Energy had installed with a Honeywell product which is demonstrably better! They have an excellent long term reputation for a reason which is why I called them first.

Went through Costco for home water services and we got to work with Adam (sales/estimator), Kirk, and Joey (installers) for our water softener and reverse osmosis systems and they did an excellent job! Very professional, responsive, and friendly. Much better now with these systems and kicking myself for not installing these items sooner. Definitely will be recommending them to my friends and family!

Good company with competent employees selling a quality product and taking care with the installation. We got several quotes for our HVAC replacement (furnace + AC), and RHP had both the lowest price and the best value. They were easy to work with and delivered as promised. Happy customer here. Services: Thermostat installation, Duct and vent installation, Heating system installation, Duct and vent cleaning, AC installation, Duct and vent repair

Incredibly professional, didn't waste anytime to rack up their hourly rate meter. Called last night because my dog chewed thru wiring outside and the gentleman on the phone ended up contacting another technician that was closer to save time and money. 10/10 would recommend their business to anyone. Very appreciative of this company. Well worth the weekend rate.

I had Costco give me a quote for a new furnace and AC unit. The price was cheaper than the competition and the service was great. Andy and Joe were friendly and professional and they worked really diligently to get my installation done in a timely fashion. These guys found a problem under the house with one of my duct pipes and repaired that no problem. I would highly recommend RHP Mechanical Systems to anyone! Thanks for doing a great job!

Team showed up early and hit the ground running. No wasted time. They were extremely professional, knowledgeable, and polite. Except for the new HVAC system, couldn't tell they were even there. Not a spec of trash left behind. Couldn't ask for better. Thanks! Services: Heating system installation, AC installation

This outfit saved my tail several times. My first house had a furnace installed by another firm back in 2011 or so: Lennox Elite Oil Fired Furnace Model #02305-140/154-6A SERVICE # 4609L49697 I had nothing but issues with the installation and I was told by the folks that installed it that it was an 'oil line' issue and I would need to spend 10s of thousands to repair it.

I called RHP for a second opinion and voila, they noticed that the installation of the lines was done backward, and boom! All worked just fine. RHP saved me needless stress, costly needless repairs. I can't thank them enough for sending Dennis their Furnace expert.

We had a furnace that went out. James helped us out quickly with estimates giving my wife and I different options and choices. He was very helpful in offering up advice for different systems, Costco member programs (saved us money), and payment options. During the entire process we felt informed and never pushed. In less than a week we were scheduled and set up for furnace replacement. Andy was our installer and was very cautious with removal of the old unit which was in our ceiling.

He stayed to teach us on operation of our new thermostat and made sure we did not have any further questions before he left. Our house was in the same shape as when he entered, but much cooler! These guys are extremely professional and courteous. The service is excellent. I would highly recommend this company, especially James and Andy to anyone needing HVAC service.

The only reason I gave them two stars is because the expansion tank on my hot water heater (they installed) got puncture hole and was warping my hardwood floor. They sent someone immediately. Then it all went downhill. They charged $220.00 for service call which seemed reasonable. But to put new tank on was a nightmare. I called four times for a written estimate which never came.

The lady on phone said not to worry was 200-250. I finally said ok. Bill was $457.00. So total of $677.00 for repair. I was subcontractor for 4o+ years. Not giving an estimate is not knowing your job. I'll never use them again. PLUS while repairman was here he said my furnace filter was wrong size, imagine his embarrassment when he saw RHP installed and wrote filter size down.

On time. Price was competitive. Service was good. The installers were polite and knowledgeable.

Nine years ago our furnace went out four days before Christmas and we had a house full of family coming. I called around town and got some quick verbal bids while also asking for a quick install. we were freezing. Ray Heating had the best bid and we had a whole new heating system in two days, saving the holidays for our family. Last week my wife and I decided to add central air and we immediately called Ray Heating for a bid, then we got two more bids just for comparison. bam. Ray Heating again had the best number and we had a cool house in just a few days. Kenny and Andy were awesome professionals and the house was chilling by 2:00 pm. and they're great guys to be around too.

RHP was not able to fix my heater years ago, it works but has limit switch problems, but I still paid them for their service. I called them again today and Karen called me back and they said that they are unable to a fix my heater. Obviously I wasted my with them the first time and will find someone else that is actually qualified.

Not very happy with very high service charges (0ver $1,000.) for installing a part costing $52. We are charged a high rate because of our location an hour away from the company, but to arrive 3 times because the part was not on the truck is not acceptable. Further, when the third service visit was complete, our unit failed to produce domestic hot water as was the purpose of the service.

Our rep. tried to get it going, but finally threw in the towell saying someone else would have to look at it. We never heard another peep from RHP. We won't use them again.

Just because they have been around for years, doesn't mean you will get the best or most honest service. Very disappointed!

I had RHP out in Dec. to service my new heater. This is only the 2nd year I have used this unit. That night I started having problems. Our heater room filled with smoke and smelled of oil. This happened again a week later. Three weeks after the first visit we still smelled oil. After taking off the doors, I saw oil had been slowly leaking for weeks.

A service guy came out and determined the fuel pump seal was leaking (it is only two years old) and that it need to be replaced. Today the service guy showed up and replaced the faulty fuel pump. After all three visits and all the headaches, this has cost us over $600 on a brand new unit. Sure doesn't seem right.

What do you do when it's Friday evening and the exhaust fan for your heater freezes, which leaves you freezing to. It is not a hard part to replace. So we find a place in Reno called Ferguson, which has the motor we need and they were close for Inventory when we get there. They were people in the store but no one would help us. So we called around and got in touch with RHP Mechanical.

The customer service was outstanding. The young man worked hard to find a place with the part we needed what was open. But Ferguson was the only one that had the part. So the young man working with us says, "hey we do a lot of business with Ferguson, let me see of they will sell me the part and let you pick it up". In less than 10 minutes he worked out a deal where we can pay RHP and pick up the part from Ferguson.

This part was also about 20 dollars cheaper than all the online parts we looked at. The young man named Dave really went out of his way, and seemed to care that we would be without heat for a whole weekend before we could return to Ferguson on Monday. Ferguson on the other hand didn't seem to care about our lack of heat. Good service, I highly recommend going through RHP if you need work or heating products.