Bishop Equipment Co. Inc. is an HVAC contractor in Fairfax, Virginia, that has provided heating and cooling services since 1935. Our loyal customers have come to count on us for the highest levels of customer service. Our technicians receive the most thorough training available. Whether it's an emergency service call or a routine maintenance visit, our technicians are always prompt, professional, and committed to your complete satisfaction. We believe that a company is only as good as its people, and our people have made us one of the most trusted and respected HVAC companies in the area.
Services
Turn to Bishop Equipment Co. Inc. in Fairfax, Virginia, for our speedy residential and commercial HVAC services. Bishop Equipment Co. Inc. installs and services central heating and cooling systems for homeowners. Schedule a routine service for your indoor room unit. We provide service and installation for air conditioning and heating units, such as heat pump units and "through-wall" units.
Bishop Equipment Co. Inc. has been providing to customers throughout Virginia and surrounding areas since 1935. Customer satisfaction remains as our number one goal. We were recently in dire need of a licensed HVAC person to come to our condo, we had recently had our AC serviced and declared in perfect order (45 days ago) by John G. Webster so we thought we thought we should call them back to revisit the AC.
Depending on the type and age of the unit you currently have installed, you may be able to save a significant amount of money by replacing it with a newer, more energy-efficient unit. Systems manufactured as recently as 8 to ten years ago are up to 60% less energy efficient than systems on the market today.
Reviews (13)
Michael R.
Jun 22, 2022
Sam & Sandy Mabry
Jul 01, 2021
The Bishop company has been taking care of the heating and air conditioning home needs of our three families for 30 years as well as at a current business location. They are honest, trustworthy and professional. They have installed new a/c units and have serviced existing ones. Great company. Services: A/C system repair, Heating system maintenance, Heating system repair, Repair HVAC
Aaron Edwards
May 19, 2021
I've been using them for years, now on my second home. Both houses had very old air handlers and furnaces so it was important that I found an honest company. They have always been up front and honest about any issues or repairs. On my previous house they kept a 20 plus year old system running great for the entire time I owned the house. Now on my new house I continue to use them and have even replaced an entire heating and cooling unit. Solid place and they don't try and take advantage with unnecessary repairs and unsolicited work.
Andre Guns
Jun 02, 2020
Rob Calloway
Dec 02, 2019
I had been a loyal customer since 2007 but after yesterday's experience no more. Long story short my furnace went out Tuesday AM. I spoke with Edie and she arranged for George to come out to determine the issue. George explained the issue (inducer assembly) and quoted me a price/estimate for the repair ($461.00). During the same conversation I asked if he had changed the filter and he stated no that he figured I would want the winter service and that can be done when they return for the repair.
I was OK with that. I spoke with Edie Tuesday afternoon and ordered the part. Edie called me promptly Wednesday morning and arranged for a noon install. Ben arrived at noon and completed the task. Before Ben left I simply asked him if he had replaced the filter and his response was no because he was not sure if George had replaced it on Tuesday. My response was don't worry about it, I will just do it myself and save the $80.00.
Well when I removed the panel to replace the filter there was a bundle of wires and a transformer laying on top of the filter. I have changed the filter many times and this was never the case. I called back to Bishop and attempted to explain to Edie what happened and she was very short and cut me off saying that she will call Ben and have him return.
After a minute Edie calls back again and tells me Ben is on his way and that I had asked him to "replace the filter" and he explained to me that was not included in the price of the repair. I attempted to explain to her that this was not the case and I had discussed the Winter service with George. She did not even give me a chance to explain and immediately cut me off by saying that "There's always something with you" and "Next time you can repair your own equipment".
I feel that she has probably been there forever and feels that she can treat customers any way. Needless to say, I will not be using Bishop again. I do not need to pay for poor customer service and will take my business elsewhere.
I was OK with that. I spoke with Edie Tuesday afternoon and ordered the part. Edie called me promptly Wednesday morning and arranged for a noon install. Ben arrived at noon and completed the task. Before Ben left I simply asked him if he had replaced the filter and his response was no because he was not sure if George had replaced it on Tuesday. My response was don't worry about it, I will just do it myself and save the $80.00.
Well when I removed the panel to replace the filter there was a bundle of wires and a transformer laying on top of the filter. I have changed the filter many times and this was never the case. I called back to Bishop and attempted to explain to Edie what happened and she was very short and cut me off saying that she will call Ben and have him return.
After a minute Edie calls back again and tells me Ben is on his way and that I had asked him to "replace the filter" and he explained to me that was not included in the price of the repair. I attempted to explain to her that this was not the case and I had discussed the Winter service with George. She did not even give me a chance to explain and immediately cut me off by saying that "There's always something with you" and "Next time you can repair your own equipment".
I feel that she has probably been there forever and feels that she can treat customers any way. Needless to say, I will not be using Bishop again. I do not need to pay for poor customer service and will take my business elsewhere.
Ellen V.
Jul 22, 2019
We have used Bishops for nearly 20 years and they are fabulous. Last week they saved us again when the AC went out and temps were over 100. They came right out, diagnosed the problem (had to shut the system down overnight) and were back first thing the next morning to do the repair. Can't thank them enough!
Edye L.
Mar 01, 2019
My HVAC was old. The heat pump was on its last leg. Had other HVAC companies come out and didn't get that 'warm, fuzzy feeling so started checking around. Asked for HVAC referrals on FACEBOOK and was referred to Bishop Equipment in Fairfax Va. Contacted them & they were Prompt, knowledgeable and had competitive prices. Bishop Equipment provided a clear diagnosis of the issues with my HVAC, and provided a very clear proposal of work to be done. Arranged to have them replace my HVAC.
They got here before the appointed time, were clean & courteous and finished the job when promised. They removed the old HVAC & registered the new equipment. I am very happy with the work so far. Their customer service was top notch. I highly recommend this company and would use them again.
They got here before the appointed time, were clean & courteous and finished the job when promised. They removed the old HVAC & registered the new equipment. I am very happy with the work so far. Their customer service was top notch. I highly recommend this company and would use them again.
Simon J.
Jan 03, 2019
-They sent the A-Team- Had a great experience with Bishop, Washington's oldest plumbing and heating co. I called Bishop for a rather serious air handler problem that was producing smoke. Bishop arrived two hours after the call request, diagnosed the problem as a burnt-out fan motor, ordered the part and returned early the next morning to install it in 30 minutes flat. THE HEAT IS ON AGAIN!
Jane Checkan
Dec 06, 2018
I am a 74 year old disabled customer with a heart condition. On Tuesday of this week I was verbally abused, threatened and frightened by Anthony - one of your techs. I was rude to him when he refused to work on the job. I called Edie as did he. She said"she had to think about what to do" and would call me back. She has NOT and I have been a Nishop client for 40 years plus. Anthony said my floors were "nasty" and he and Tran couldn't work in a basement where my senior rescue dogs use pee mats.
He said my floor wasn't clean enough and the odor wasn't tolerable. After his abusive and bullying comments I used the f word as he was leaving. Not my finest hour. Tran put the filter in the furnace and said he was sick because of the pee mats and odor. Anthony should have been wearing the blue booties to cover his shoes but he wasn't and yelled at me to look at the soles of his shoes.
He also "pushed" one of my small dogs with his foot after telling me that he was fine with dogs. After 25 minutes of his taunting me about my housecleaning, my heart was pounding and I was afraid of what would he would do given that he was laughing and abusive. I lost my temper and called Edie. I was very upset and she kept telling me that she wasn't going to listen to me when she was trying to talk.
She said it was a he said, she said situation any that I was the one at fault. Of course, I am the one at fault! I'm 74 and disabled - Anthony is young, strong and threatening. I've been your customer as has my family with the "original" Mr. Bishop. In my opinion, I st the very least deserve a phone call as promised by Edie on Tuesday after my second call to her since she said she was going to return first call and did not.
She yelled at me that her workers had to be safe and she needed to think about the two sides of the story. She asked what I wanted. I asked her to arrange another service call and that I had washed the offensive floor with Lysol in case a tech could be sent on Tuesday. I'm still waiting. Bishop has always been a good company for us. I've never had a complaint.
But threatening, abusive behavior by a tech is not acceptable. And I did apologize for the f word as Anthony was walking down the stairs to the truck. I'm sure Edie would be happy to never deal with this situation, but since she told me not to call her for the third time because she needed time "to think". * I hope someone in the Bishop Company reads this.
Thank you for making this comment possible.Nov 01, 08:49PM After waiting for days with NO phone call from this company, I got a mail invoice saying they had done the furnace check Which they had Not. And due to the unsanitary conditions they could not provide service to my home. I got NO return call and I think after 50 years of setvice with no problems - I think I at lease deserved one - yes, ONE phone call. I thought this company was better than this. Clearly, I was wrong.
He said my floor wasn't clean enough and the odor wasn't tolerable. After his abusive and bullying comments I used the f word as he was leaving. Not my finest hour. Tran put the filter in the furnace and said he was sick because of the pee mats and odor. Anthony should have been wearing the blue booties to cover his shoes but he wasn't and yelled at me to look at the soles of his shoes.
He also "pushed" one of my small dogs with his foot after telling me that he was fine with dogs. After 25 minutes of his taunting me about my housecleaning, my heart was pounding and I was afraid of what would he would do given that he was laughing and abusive. I lost my temper and called Edie. I was very upset and she kept telling me that she wasn't going to listen to me when she was trying to talk.
She said it was a he said, she said situation any that I was the one at fault. Of course, I am the one at fault! I'm 74 and disabled - Anthony is young, strong and threatening. I've been your customer as has my family with the "original" Mr. Bishop. In my opinion, I st the very least deserve a phone call as promised by Edie on Tuesday after my second call to her since she said she was going to return first call and did not.
She yelled at me that her workers had to be safe and she needed to think about the two sides of the story. She asked what I wanted. I asked her to arrange another service call and that I had washed the offensive floor with Lysol in case a tech could be sent on Tuesday. I'm still waiting. Bishop has always been a good company for us. I've never had a complaint.
But threatening, abusive behavior by a tech is not acceptable. And I did apologize for the f word as Anthony was walking down the stairs to the truck. I'm sure Edie would be happy to never deal with this situation, but since she told me not to call her for the third time because she needed time "to think". * I hope someone in the Bishop Company reads this.
Thank you for making this comment possible.Nov 01, 08:49PM After waiting for days with NO phone call from this company, I got a mail invoice saying they had done the furnace check Which they had Not. And due to the unsanitary conditions they could not provide service to my home. I got NO return call and I think after 50 years of setvice with no problems - I think I at lease deserved one - yes, ONE phone call. I thought this company was better than this. Clearly, I was wrong.
Dana J.
Jan 03, 2018
My family has been using Bishop for two generations, and that should speak for itself. They've installed 2 heat pumps for me -- one in a complicated, 1940s era condo and one in a house. Bishop's quote to replace my cold condo system was leaps and bounds cheaper than other company quotes. We now use them for a rental property as well and they are phenomenal.
Several times we have called with an issue and they have come out the same day (which makes us look great for our tenants!). Eddy is the best and knows us by name. You can't go wrong with Bishop.
Several times we have called with an issue and they have come out the same day (which makes us look great for our tenants!). Eddy is the best and knows us by name. You can't go wrong with Bishop.
Eri Hirano
Nov 07, 2017
I am super sorry to see others' bad experience. I can only speak for myself. I am in DC and this company is in VA. Despite the ridiculous traffic and how busy they were given the heat wave, BISHOP came out immediately to address my A/C issue. They explained in layman's terms what my issues were, how they could be addressed, what the different courses of actions were, and what and how they could help me go about it given my time and financial concerns. I am not only 1000% satisfied but very, very grateful for all the time and care they have put into helping me. THANK YOU BISHOP!
Virginia Crump
Mar 18, 2016
Buff G.
May 11, 2015
I have had Bishop as my heating/cooling company for over17 years. The fact that I am dealing with the same people I started with says a lot for this company. They are "Family". They have always given me honest advise and have never sold me anything before I really needed it. My two units on top of my 3 storey house have been replaced and are serviced by Bishop two times a year.
They work beautifully. I have also had them replace a water heater that they diagnosed correctly after calling a plumber who didn't. They always come when they say. They are always super careful of the inside of my house because that is the only way to get to my roof. Their pricing is fair and honest. They always give me a true estimate. And, Eddy is the one who answers the phone. She's the best!
They work beautifully. I have also had them replace a water heater that they diagnosed correctly after calling a plumber who didn't. They always come when they say. They are always super careful of the inside of my house because that is the only way to get to my roof. Their pricing is fair and honest. They always give me a true estimate. And, Eddy is the one who answers the phone. She's the best!
