Countryside Plumbing & Heating

The charged us 220.00 for 15 minutes of work that included cutting a pipe and capping it. Called and told them it was insane what they charged us and they took off 20 dollars. Will never work with them again. If I could give zero stars I would.

Unfortunately, my furnace stopped blowing hot air and it was still pretty cold outside, starting to get cold inside. I called Countryside to get service and described to them the issue and the fault lights I was seeing. The tech was able to walk me through how to repair it myself and saved me the service call and wait. That is the kind of business I like, he could have been able to money and known it was an easy fix but instead he focused on providing me a solution. I will be a repeat customer here!

Annual checkup boiler and water heater. Always on schedule work done well and first time. Also very helpful and interested in the job. Service: HVAC system maintenance

Mr. Schmitt came over to my house in a timely manner. He fixed my furnace while I watched and probably asked way too many questions. I appreciated Mr. Schmitt's willingness to to fix what needed to be fixed and his patience while answering my questions. I highly recommend Mr. Schmitt and Countryside Plumbing and Heating. Service: Heating system repair

We have used Countryside Plumbing and Heating for 20 years to repair and replace our furnace, and to switch over to an on demand hot water system that is tied into our furnace. They have also serviced our in-floor heat boiler in our garage. They are polite and professional and work to get the job done, even if they have to come back.

I wasn't at my new home for about a week and when I returned, it was freezing cold. The furness went out a few days earlier and I caught it before the pipes froze. The problem was that it was Sunday and who was I going to get to come and repair whatever was wrong? I called Countryside and left a message. Don called me back within 15 minutes and came out within 2 hours.

He was excellent! He figured out the problem and fixed everything in less than 30 minutes and saved me a boat-load of trouble! I HIGHLY recommend Countryside, they are simply the best!

Over the Christmas holiday our septic system decided to cause some major problems. We called Countryside on December 27 and had to wait a week for a technician (Christmas holiday is not the time for plumbing issues). We had called Ron's Septic Services on the same day and were pumped that very day. With the first tank empty, we conserved water use because we were told the pump was bad but the tank was full by the time Countryside showed up.

A Countryside technician showed up on January 3 and examined EVERYTHING. Other technicians were called in to assess our septic system and make sure the recommended repair was the right step. Countryside had to pump the first tank that day but returned the following day to replace the pump. In addition, an excavation team came in and replaced corroded pipe between two of the tanks.

More pipe will have to be replaced but Countryside recommended waiting until spring to do the work. We are up and running and we have every confidence in Countryside and the work that was performed.

Long story short, we had a small leak and had called a plumber we had used in the past but after two weeks he never called back so we stopped at Countryside while in New Richmond on a Tuesday. They were so nice and accommodating and set up an appointment for that Friday morning. They called on Thursday about 11:30 and asked if they could come that afternoon. YES! Wow!

Great service! They came about 2:30 and were done by 4. Very friendly, obviously prompt and they wore booties over their shoes when in the house. Very impressed. We highly recommend this company and will definitely use them again if needed! Thank you Countryside Plumbing and Heating!

Countryside installed a second water meter a week ago and were quick and easy to work with. The tech that came out was great. However, my glowing review stems from our interaction today. Our 4 year old furnace broke and no one could get out here to fix it, but we knew what parts we needed. We called around and no one would sell to us, but countryside came through for us--and at a reasonable price.

Another company offered to order the part and install, but want to charge $300 more for the same part. Highly recommend countryside to anyone for your plumbing and hvac needs.

Countryside did an excellent job installing our new furnace. Our house is 160 years old and the furnace has to be installed sideways in cramped area. It's tricky to say the least. Their customer service and professionalism is really next level. We immediately felt at ease and all of our questions and concerns were addressed by their very knowledgeable staff.

The installation guys were actually a few minutes early! When does that ever happen? The installation went very smoothly, the guys answered all my questions and showed my how to use all the new features. We had a 20 year old 80% furnace that was getting very tired. We installed a Bryant 96% and what a difference! The furnace is constantly moving and filtering the air.

It's just nice, smooth consistent heating. Our house is so much more comfortable. I didn't know a new furnace would make this much difference! Excel Energy has been sending us break downs of our energy use with temperature fluctuations figured in. Last month we saved $40. If you have an older, inefficient furnace like we did it is well worth investing in a new one.

When you are getting major systems like heat, AC, plumbing etc installed in your house you need it done right and by people you can trust. I doubt I will have a problem but if I do I know they will take care of it!