Mark Lindsay & Son Plumbing

This past Memorial Day the temperature was in the mid 90s. My mom, who is 98, called to tell me her AC was not working and the temp in the house was in the mid 80s. I called Mark Lindsay around 4pm hoping they could help. They had a terrific technician, Sean, there by 5pm. He assessed the situation and determined the system needed to be recharged.

The problem was that my mom's system required an old type refrigerant that they normally don't keep on their trucks. Rather than giving up, Sean searched two warehouses and found the required refrigerant. He then returned to my mom's house and got the system up and running by 9pm. All along, he kept me informed of the process and was extremely professional and knowledgeable. My mom rested comfortably that night (and so did I) due to the outstanding service and responsiveness of Mark Lindsay. I will be a client for life!

I have used Mark Lindsay previously and had a good experience. Yesterday we had a whole-house clog and they were able to get to our home in good time but the experience was not good from there. Initially they found the first clog but there was a second clog. The two plumbers were very inexperienced, only to find out they were HVAC repairmen, not actually plumbers.

They opened part of our main sewer line and did not have efficient buckets ready, covering all our seasonal storage, kids' toys, and holiday decor in feces water. After that, they dumped all of the feces water into an evaporation rainwater drain in our driveway that does not lead to a sewer. So many of our personal items were destroyed and I had to throw a dozen bags of feces covered items away.

Our driveway and drain were filled with toilet paper and waste. Today I called them to notify them and they told me that a septic company will have to come and pump the sewage out of our drain. No one contacted me with when any of this will be remedied- I was told that they'd speak to me about it on Monday. Our house and our street smells like raw sewage and we are in for a warm weekend. I would advise against using this company and if you do, make sure a licensed plumber arrives at your home.

Ron Augustin from Mark Lindsay and Son Plumbing and Heating did an outstanding job for me on my bathroom remodel. When we first discussed the remodel, he walked me through the whole process including the materials he used such as the backer board and the concrete base. They also used self-leveling cement to make the floor flat and level. Ron's team also managed to fix the venting issue on the toilet drain.

The tile work done was also excellent. I must redo the other bath at some point in time and I am going to use him again. Ron also made good suggestions on what shower door, toilet, sink and plumbing fixtures to use.

At 730pm on a Saturday night I discovered a pipe pouring water in my finished basement. I called mark lindsay plumbing, they had a tech there within an hour. He quickly assessed the issue, went to his shop to get the right parts, came back that night and had the leak fixed by 10pm. Service was good, tech was professional and price was fair. Will without a doubt call Mark Lindsay plumbing ANYTIME I need plumbing work. They made quick work out of what could have been a disaster!

We've been very happy with this company. They fix and or install very well. Not a single complaint. They answer questions that we really need as we do not know how things work from a professional standpoint. We appreciate how good they are. We've never had a problem with them, always a happy ending. Thank you Mark Lindsay and Son Plumbing, Heating & Air Conditioning!

Had Mark Lindsay's team gut and rehab a bathroom with some serious plumbing and structural issues. Ron, AJ, Jorge, Chris, and Dan were awesome to work with. The finished product was better than I could have imagined. They are great, professional, fun people who's attention to detail exceeded expectations. I have an OLD home with LOTS of structural issues and the team updated my mater bath including all new plumbing, framing, and electrical in a timely and procession manner.

Would recommend Ron's team to anyone looking for a bathroom remodel. Ron even helped with "design" as I can't make a decision about anything and everything he recommended exceeded my expectations. They are hands down my "go to" team for any further projects.

Joe came to evaluate work that needed to be done and provided a quote that was reasonable. The office answered questions about payments and financing options. They quickly got us scheduled since our old furnace was shot. Installation day the technicians Dean, Vincent, Brandon and Nicholas were all friendly, efficient and kept area clean. They worked in a tight crawl space to get the job done despite some challenges with parts that were bad from manufacturer.

They took the time to explain things to me and got space heaters to us quickly that we needed for about 48 hours. Overall I'm satisfied with the installation and would use this company again. My only comment is that I had additional questions and called the office on 2/3 & was told I would receive a call back. It's 2/13 and I haven't received a call yet.

Don't question buying local or getting local help. Most importantly, don't be fooled by the gimmicks or sales pitches of service companies like GoldMedal. I messed up and should have gone with Mark Lindsey from the start, instead they came quick to fix what Gold Medal couldn't figure out. I am super grateful for what Mark Lindsay and Son Plumbing did for me even though it wasn't their failure. Great company, extremely prompt and very upfront on costs. No hidden gimmicks here. Call them the first time and it's done right the first time.

We woke up to half of our baseboard heaters not working. Mark Lindsay was able to send someone out today to fix the problem. Tyler was professional, courteous and took the time to explain what was wrong and how he fixed it. He also was able to diagnose a few potential problems and give me options on how to fix them. I really appreciated the time that he took to explain everything and how quickly he was able to fix our heat. We've used this company several times and with each experience we have always been treated very well by knowledgable, kind technicians. I highly recommend!

Devin was on time & very accommodating. He reviewed my boiler settings and made necessary adjustments for improved operation. Devin also was attentive and listened to all of my concerns, after which he thoroughly explained how the boiler operated-most importantly Devin explained what he was doing and what the results would be. I asked for several business cards that I would use when recommending Mark Lindsay & Son to all my friends & neighbors. Devin is an valuable asset to the company & I am grateful for the excellent service I received-and will continue using Mark Lindsay & Son instead of my previous company.

A pipe burst at 2:30am on MLK day. Our house was flooded, we had no heat and we have a newborn. We called multiple companies and no one could come out besides Mark Lindsay. They fixed is our pipe right away and restored our heat. I highly recommend this company. The technician Mike was amazing. Service: Heating system repair

Incredible service from the Mark Lindsay team. Max arrived on time and was both knowledgeable and professional. He and AJ replaced my water heater and did a fantastic job. They assessed and installed same day. Great service, highly recommend Service: Installation

My shower drain was loose so I called Mark Lindsay and Son. The tech, Jorge, was professional, knowledgable, and efficient. Unfortunately, he was unable to re-tighten the existing drain nut so the solution was to install a new shower drain. The repair was done professionally and successfully. I give Jorge 5 stars, but the company gets 3. Certainly the company was professional, they answered the phone, scheduling was a breeze.

But the pricing was OUCH! While at times flat rate pricing might be mutually beneficial, in my case I was charged nearly $800 to replace a shower drain - which is astronomically exorbitant (the part itself costs only about $25)!

Jacob was excellent. He was professional, courteous and very knowledgeable in his field. He was able to quickly diagnose and repair the problem with our furnace and also shared information on what we could do to keep the problem from happening again. Thank you Mark Lindsay & company, and thank you Jacob for getting our furnace back up and running.

We are very pleased that we hired Mark Lindsay and Son Plumbing & Heating, Inc. Our 17-years furnace needed repair and of course it was a Saturday morning on one of the coldest days of the year. This company replied to our phone call immediately. We had a professional serviceman at our home by mid-day. We will definitely use this service again.

Replaced and installed both a new boiler and water softener system. Brought everything up to code. Removed old units and cleaned up after install was completed. They handled and obtained the necessary permits. All we had to do was call the town to arrange for an inspector to come to house (Mechanical, electrical and plumbing). Passed without issues! Will definitely use again and have already recommended them to my neighbors.