E M Logan & Sons

The technician addressed the issue I was having with my electrical outlet. He was knowledgeable and repaired it quickly. Very professional and I was confident that he knew what he was doing.

We used EM Logan to install two dedicated 20 amp GFCI circuits in our panel box to accommodate a sump pump and dehumidifier in our crawl space and run the lines for the outlets into our crawl space. EM Logan was on time and professional for the estimate meeting and the job and the work was completed on time, at the estimated price, and professionally. I would use them again for this type of work.

EM Logan and their team are wonderful to work with. They're quick to respond and whenever I call with a concern they immediately schedule me in. I had them come out a few times this past year to fix certain parts on my HVAC unit. They're very professional and easy to work with. The prices are fair and they don't charge a ridiculous amount.

Have always enjoyed working with EM Logan. Great business that is professional and responsive to our needs. Their service technician Nick is fantastic. He takes good care of us year after year. Highly recommend. Services: Heating system maintenance, A/C system maintenance, HVAC system maintenance

Logan has been my AC company for over 14 years and have always been there for me. My current tech of 5 years, Nick, is especially great. Always on time and is great with explaining what's up with the unit. He doesn't recommend replacing anything unless it is really time for that. When there have been issues, Logan has always come out quickly to help. I would definitely recommend this company.

My wife and I have been customers of EM Logan for about 35 years. They are an outstanding company and have been our go-to source for our AC, heating and electrical needs. Very responsive and ethical. Highly recommended. Services: A/C system repair, Heating system repair, Install AC, A/C system maintenance, HVAC system maintenance

These guys did an excellent job of installing new Heater, AC and coils. They covered everything including rugs from door to installation site. They worked quietly and efficiently and left the area very clean. They communicated everything they would be doing and were finished with removal of old units and installation of new units in about 5 hours. They have done worked for us before and we give them five stars or a perfect 10.

Great local, family own business. My dear friend Tony referred me to Logan Inc last year. They installed my new HVAC system, their prices are very fair and their employees are very professional and friendly. The Logan team goes above and beyond in their customer service. I was so impressed with A+ service I received, I recommend Logan to my next door neighbor, so also had a new HVAC system installed. In Alexandria I had many choices, but I am so glad I selected Logan, Inc.

Had my LCD thermostat station blank out in late fall of 2019. Mark responded immediately by phone and came out next morning with a replacement unit. Been working great since then.

Friendly and professional technicians and customer service personnel. Pleased with an American Standard HVAC system installation. Pricing was very competitive and installation went well. Would not hesitate to use again and highly recommend E.M. Logan Inc. Services: Heating system installation, Install AC

EM Logan was new to us as a business but highly recommended by a long time friend. They showed up when they said they would, understood our issues, and made great recommendations. We are very happy with our new system, particularly our low profile heat pump. Money well spent. Services: Heating system maintenance, Install thermostat, A/C system maintenance

I found your people to be punctual, courteous and professional. I never heard a vulgar word although talk was plentiful. They respected the limitations necessary for frightened pets and my unwell wife. They didn't dawdle. They worked steadily. They even timed their lunch breaks with necessary errands. I would be pleased to recommend Logan's work to any friend or neighbor. Thank you, Duncan Morrow

They did the HVAC for our new home. The work was great, and I especially appreciate the followup. They took complete ownership of the end result with no quesitons asked, which is sometimes rare. They even fixed a couple things that really weren't their fault, which is very helpful because in a new home build everyone finds lots of ways to blame their problems on other subs. I appreciated them taking one for the team, so to speak. They continue to be very responsive.

My property manager had E M Logan & Sons instal a new Trane HVAC system at my house less than 3 years ago. Last summer, the main coil failed and it took E M Logan & Sons over 2 months to finish the repair from my first call. Today, I had another company in to service the equipment, and they found original packing material in the fan, which has thrown it off balance causing constant noise, more parts to be replaced, and another unnecessary $500+ bill.

I can understand that equipment breaks, but have less tolerance for their poor responsiveness and fact that they left packing material in the fan and ignored the knocking sounds because it was off balance.

We had Logan and Sons service our heating and air conditioning for probably 25 years. It seems in recent years things have gone down hill. We've had a couple questionable services and for our spring start up this year, the technician didn't show up. There was a light snow that day, but there was no call regarding the missed appointment. In general it seems that they just don't provide the effort they used to.

We had a new furnace installed today and I have to say that this has been the MOST painless experience possible. Our furnace was 24+ years old and original to the house. Fortunately we hadn't had any issues with it but we thought it would be best to get it replaced BEFORE we had problems. Nick came to our house on Monday and checked out our old furnace. gave me a quote. and by Friday morning (today) we have a brand new furnace installed. Nick and Chris were really courteous, personable and sincerely a pleasure to work with.

I barely noticed they were going in and out of the house, despite the fact that they had to maneuver around 2 dogs to get in and out the door. I was really nervous about arranging to have something like this done because sometimes it can be such a terrible experience to have contractors in your home and just dealing with the whole process. but Nick literally made this experience as easy as possible. It was so laid back and pain-free. Highly recommend calling this company for HVAC work and definitely suggest asking for Nick for your estimate and installation.

We recently had a new Trane Air Conditioner installed after ours died. We received a quote from Nick on Monday and had our new AC unit installed on Thursday. Nick and his crew could not have been more conscientious, courteous and professional. They worked with precision and afterwards cleaned up everything. We are very happy with their service and would highly recommend them to anyone looking for new heating or air conditioning!