Hale's Air Conditioning

Best service I've ever had here in Florida! Jared was extremely experienced with my old unit, made it run much better, colder, smoother, went the extra mile, they are lucky to have him, 2nd time using this company and I couldn't be more pleased. Hard to find an AC company you can trust, these guys are excellent Service: A/C system maintenance

I could not be happier with Hale's AC. I had a 17 year-old central system and wanted to replace it before it got any older. I wanted more efficiency, lower electric bills, and the peace of mind of not having to worry about replacing a broken system in a panic some day soon. My fiance had used Hale's a couple years ago to replace his house's broken A/C system with a Daiken system (which was AMAZINGLY quiet outside, btw) and had a very good experience with them.

I shopped around anyway, and the prices I got were pretty similar everywhere for the new Daiken system I wanted, so I felt Hale's was reasonably priced. Harold, their manager, came out and looked over my house in advance to make sure there would be no surprises during the installation, and they were able to schedule an installation that worked with my schedule.

The crew (Spencer, Jason and Sal) came out last Wednesday, and in less than a day, they had the old system out and a new system in and working. Now we should be able to sit out back and still have a conversation with our friends while the A/C is running. The Hale's crew even gave us time to repaint the closet where the inside unit was being replaced!

They were all pleasant, competent, courteous and efficient, and cleaned up after themselves. They answered all my questions, and when I questioned a minor issue that I noticed after they left, Hale's had a couple guys work it into their schedule and they managed to get by the next day and fix even that last little detail in a totally professional and courteous manner. I hope I don't need another system for 20 years now, but if I did, I would be going back to these guys with no hesitation.

I can't gush enough on what a remarkable business model Hale's engages. Jim, James & Scott, HVAC technicians, take responsibility, provide alternative options, are overly responsive (even when Hale's is closed), share empathy, practice unconditional integrity, and are incredibly knowledgeable. AND the office staff team members are professional and gracious too boot! They continue to earn my business!

The unit they looked at stopped working the day after they came to give an estimate for a mini-split (individual room a/c). When they were here they asked to look at the rest of the system without me requesting that. I thought, how nice, but when it failed after they left, I knew they probably broke it. After reading reviews on Angi's, I saw that had happened to other people where Hale's was out at their house one day and the unit failed shortly afterwards.

Someone came out from their company and said a capacitor failed that homeadvisor says cost between $9-$25, and also said the average cost for replacement in our area was between $60-$200 max - they charged us $400 for minutes of work, and proceeded to tell my husband that it was a good deal as they could have added on an after hours fee - as if the $200 extra over the max amount for that service in our area wasn't already enough.

Could it have been a coincidence that the unit quit working after they were here when it was working perfectly before, perhaps - but when it happens to multiple people - watch out. I guess the lesson is to heed the negative detailed reviews before hiring anyone - even if it's just for an estimate.

Thank You to Mike D, Jason, and Spencer for exceptional customer service. They arrived on time, were courteous, efficient and patience in answering my?'s during installation of my new AC and how to work WiFi Thermostat. I recommend this company, exceptional service in the past also, including great response time. Thank You, Fran W Services: Install thermostat, Install AC

I have utilized Hale's for A/C maintenance for the seven years that I've owned my condo. They have always given me timely, efficient service. This year it became apparent that I needed to replace my ageing unit so I hired them to do the job. They had a unit on hand and were able to setup installation the next day. Spencer, Jason and Mike were out early to remove the worn-out equipment and install the more efficient new gear.

The air handler unit was a particular mess with its old stand and the guys did a great job in cleaning that up with a more streamlined configuration. I would have given 5 stars but we had a little glitch with the evaporator drain line that they had to adjust. Everything works great, the guys were professional, courteous and friendly. I am pleased doing business with Hale's.

Spencer, Jason and Mike D are the best! they installed our new AC in few hours, showed us how to use the termostat and left our garage, attic and backyard free of debris. I highly recommend Haly's and especially George, their sales specialist, who answered all our question patiently. Thank you again for the great service!

Phenomenal experience! Harold, Jason, and Spencer are amazing. They were prompt, personable, very knowledgeable, extremely efficient, and so kind. I needed a new AC and didn't know the first thing about them (I was clueless). They explained everything to me (in a way I could understand) and answered all of my (dumb) questions. They were so sweet the whole time. They came to give me an estimate on Tuesday and my new AC was installed on Friday. I am so happy with my new AC! Best experience. I highly recommend Hale's AC.

I contracted Hales AC to install my new HVAC system in my new home build. The entire team, including sales and installation techs have been very knowledgeable and professional. The efficiency of their work is great, and it is obvious they take alot of pride in their work product. George, Spencer, Jason and Harold have been outstanding in their respective duties. Spencer, the installation tech, is one of the most talented HVAC professionals I've seen. I highly recommend HALES A/C to anyone needing a quality A/C company who offers competitive and affordable prices.

Jim was an amazing tech and really took the time to make sure I knew exactly what was happening and why. Highly highly recommend them. Service: Heating system repair

Technicians Spencer, Jason, Mike D, and Mike W performed a complete system replacement and were very punctual, careful, respectful, and professional! They were all very knowledgeable and gladly addressed any concerns I had throughout the process. George was great to work with throughout the process, too. Also very knowledgable and gave us great advice. Would definitely use Hale's again!

Hale's Air Conditioning worked with our family through the "Lennox Feel the Love" program. We were blessed to work with their amazing team members: Jason, Spencer, Mike D, Mike W., Jim and Harold. If your looking for a HVAC professional, I would highly recommend them.

Beware of positive reviews as they use a net reputation service to remove negative reviews. We had them service our Lennox unit which quit working less than two years after install. Charged us a trip charge and labor even though they knew there was a transferable service contract that would cover labor and quoted us a total of $1,100 as if said service contract never existed even though they sold the transferable contract at install.

Beyond that, once the service was completed they either misdiagnosed or overcharged the unit as part of the repair, so needless to say they left us with a unit that still does not work. As you can imagine we were less than happy after 7 days of dealing with a broken unit under full warranty. Rather than make it right, we were told (by the VP himself no less) they didn't like the review and we needed to go separate ways and good luck. Terrible way to run a business simply because your feelings are hurt because you didn't do right by the customer to begin with.

Jason and Spencer were right on time to install a new ac system in our condo. They were friendly, neat, professional. Followed every little rule of the condo association (and there are plenty), with a smile. Work performed was neat and professional. Cleanup was outstanding. Thank you, Jason and Spencer and Hale's AC. Services: Thermostat installation, AC installation

Mike D was an amazing installer, Put in our new AC on Monday with all the little glitches that came with it he managed it well. Our new AC is running great. His assistant Mike W was great too. Thanks so much for your service. Services: Installation, AC installation

Hales did a great job repairing my job and getting the permit approved after another company left it a train wreck and abandoned it. they replaced an outside metal duct cover and leveled my package unit and replaced and repaired some inside duct work. After a unforeseen problem arose later they came back and fix it without additional charges. Finally after a year we have cold air in the house like never before. Hat tip to Harold, Jason, Spencer and George for their professionalism and good work. I would recommend this company to anyone.

We had a 2-stage Daikin installed last month, and are very satisfied with the service and quality Hale's provided. Our technicians Mike and James showed up on time, were friendly and professional! Even when he had to run additional wires in the attic to accommodate the new thermostat he had a positive attitude and very competent. We felt assured that this company knew what they were doing, and we would be cared for throughout the installation process and any future maintenance. Thanks Hale's! Job well done.

Wow, just wow! Scott and the entire team at Hale's Air Conditioning was so professional and just all around top-notch. We could not have asked for better service and quality. They were on-time, neat and clean and went above and beyond in getting our old dinosaur unit removed and our great new 2-stage unit installed, that will save us on electricity.

They made sure to resolve issues we had with the previous vents and intakes, helping our house cool so much more evenly. They patiently answered every single question (and I had a bunch). The work was meticulous and we couldn't be happier. So glad we chose to use them and get our new unit in so that we didn't have to go through another summer worried and spending more money on the old broken down unit again. Thanks to Scott and the Hale's Team!

Very overpriced and rude! Tech came out, took a quick look and told us our unit was no good and we needed a $5000 air handler in order to be able to sell our condo. He diagnosed it as needing a transformer for $500. Seriously? Avoid this company who seems very focused on excessive profits.