Lee Co

Lee's employees who come out to do the actual work are some of the nicest people. Professional, efficient/knowledgable, and friendly! They can be a little pricey compared to smaller companies, but they are efficient and get the job done satisfactorily! Services: Plumbing pipe repair, HVAC system maintenance, Electrical outlet & switch repair, A/C system maintenance, Heating system maintenance

Good plumbing service for commerical or residential. Fairly speedy arrival and trained staff for any event

Outstanding HVAC installation and followup. Excellent personnel. However, prepare for high prices from Lee on supplemental services

I've used Lee company as a second opinion a number of times and they have always found the source of the problem when the first group didn't. They walk me through what is needed to be done and make sure I understand the issue. Only reason I'm not giving five stars is because they are overpriced, but worth it to have the quality they deliver.

Called Lee Company for plumber due to sewer blockage. Technician runs a snake, high speed camera down the line charging $275 to says it's a broken pipe and will need to dig up our yard with an estimated cost in the thousands and doing nothing to repair. Opted for a 2nd opinion through another company who in less than 5 minutes had the blocked pipe open. Called the Lee Company to voice concerns for the poor service received who were unapologetic having no regard just stating they would pass along. Never heard from them again. I DO NOT recommend this Company!

I had a home maintenance contract with them. I took the afternoon off to be at home for a plumbling maintenance visit which it took me 6 weeks to get. Their plumber did not show up for the visit. It took 2.5 hours for them to return my call, for them to tell me they had rescheduled my appointment. Of course, nobody actually asked me or told me. They have always been really hard to get on the phone. They have really poor service and I am giving up my contract.

We had a technician come out to fix our refrigerator back in June. He said we needed new seal. He ordered the part, so he said. We thought maybe a little delay because everything seems to be on back order. Calling every week, someone would say it's on order. 3 months into this, the tech never ordered our part. In their defense, later the technician admitted to not ordering the part.

Now 3 mo later our refrigerator is still not working. Called 3 different repair services and they al have the same diagnosis. Not the seal but the. Fan. They will be out Friday to fix it. Lee Co was great after the tornado and replaced our hot water heater with a tankless heater. Was very pleased with them for that. This other service they have failed. Will not use them any longer. Just be cautious when you hire anyone for a Job.

I had no heat. It was 55 degrees in here. I called at 5:45 am. It is 4 hours later and I have heard NOTHING. I used them before and they were great. I am so disappointed with them. I'm elderly and disabled so I need heat. Hoping they will take care of this soon and I hope I don't get sick because of this delay.

I have tried several times to contact them, they do not respond, they have an option to get a call back but no one called me. I have struggle with the maintenance appointments. They did not show for 2 of them. When I called to complaint about first appoint where no one show I was told that it was a systems error. I called last week to confirm today's appointment, technician did not arrived. Seriously regret choosing Lee Company.

I've been a customer for years. Had the monthly plan that was supposed to grant me four free check-ups per year. Last year was charged full price for the only two I had, and despite repeated calls, they never "made it right" as the one department manager assured me in a message. This year I've been trying to schedule visits since February - the online appointment calendar doesn't actually work, messages aren't returned and no one is ever available unless you're paying full price.

Those free visits need to be scheduled weeks to months in advance and sometimes they just don't happen at all. It's not worth the monthly fee if you can't get anyone to respond.

Thank you to Lonnie and Jacob for installing my new tankless water heater. Lonnie stayed from beginning to end on the job just to make sure we had water today. Jacob came to help with the installation even though it was his day off. This is the kind of dedication and customer service you want from a company.

Called Lee Co about a leak in a pipe in my crawl space and they sent someone out the next day. I received a courtesy call from the plumber, Ian, when he was about 15 minutes away from arriving at my home. He assessed the pipes, explained the problem and told me up front about the cost. There were no surprises or add ons. He was very efficient and the repair was finished in about 90 minutes. He was pleasant and courteous. Very pleased with Lee Company!