Providing exceptional heating and cooling products and services to the entire North Shore of Massachusetts has been a hallmark of Berry Mechanical Services for years. We are locally owned and operated and we have the distinction of being an American Standard Customer Care dealer and Mitsubishi Diamond Contractor by meeting and exceeding stringent guidelines for product knowledge, installation expertise, and most importantly customer satisfaction.
From the initial consultation with our design experts, through the meticulous system installation, and preventative maintenance, our customers remain the focus of our efforts time and again.
From the initial consultation with our design experts, through the meticulous system installation, and preventative maintenance, our customers remain the focus of our efforts time and again.
Services
Berry Mechanical Services, Inc. began as a local HVAC company back in the year 2000. Three professionals in the industry, Allan, Bill, and Scott with a combined experience in the HVAC field of 42 years at that time, decided to strike out and create their own HVAC company that would mirror the values they held dear to their heart: premium quality installation, honest business practices, front line product knowledge and innovation, and most importantly customer satisfaction.
Berry Mechanical offers 24-hour, 7 day a week service for all of OUR customers. Please contact us at one of the numbers listed below if you need assistance. After hours you will hear from the technician who is on call. After hours service is at a premium rate of time and a half, which is currently $187.50 to come out and diagnose your system.
One of the most important appliances that any homeowner living in New England has within their home is a central heating system. Your current heating system works tirelessly for many hours on end every fall, winter, and spring trying to keep your home at a constant comfortable temperature. Usually a heating unit is checked and serviced only once a year and yet all that time it is expected to do its job flawlessly.
Reviews (12)
Barbara Schantz
Jun 08, 2021
Could not be happier with the work they have done in our condo. They were highly recommended by neighbors and we ended up replacing our old inefficient HVAC system. They listened to our needs and designed a great efficient heating, air conditioning and hot water system for our condo. So happy we chose to work with them. They were on time and did a great installation. We highly recommend them.
Adrien Muise
Jan 27, 2021
After the boiler was installed none of the toekick heaters worked. Their solution was flush the system with F3 cleaner for a month (90 hours). After a month the heaters still didn't work and Berry would have to get a price on replacement. I asked my local plumber to take a look first; he quickly determined that there was no electricity running to the heaters and found a switch next to the boiler labeled toekicks, turned it on and the heaters worked fine.
I had already gave Berry over 12k for work done and spend 90 hours flushing the system because of their misdiagnosis. They wanted another$400 for what they misdiagnosed. I called three times to explain that it wasn't right for me to pay for their mistake, so I was placed on the do not service list. And several other problems I had to pay another contractor to fix (parts left in the boiler, substantial gas leak when fired, just to name a few). I'm sure Berry is great with new construction but I would highly recommend someone else if it's an replacement.
I had already gave Berry over 12k for work done and spend 90 hours flushing the system because of their misdiagnosis. They wanted another$400 for what they misdiagnosed. I called three times to explain that it wasn't right for me to pay for their mistake, so I was placed on the do not service list. And several other problems I had to pay another contractor to fix (parts left in the boiler, substantial gas leak when fired, just to name a few). I'm sure Berry is great with new construction but I would highly recommend someone else if it's an replacement.
Christina N.
Dec 21, 2020
Needed a long overdue maintenance of our 20 year old HAVAC system. I was provided the details of the fees without asking when making the appointment. I received an email with the name of the technician who was not only on time but early. He was very professional and gave me an honest assessment of the health of the system without recommending unnecessary work. The cost of the work was in line with the estimate and I was emailed an invoice the next day. From start to finish a positive experience and would highly recommend.
Sherry Rossetti
Dec 19, 2020
We prices out many People and they were very well priced, and very professional to work with. They had to work in some tight areas of our house and got the job done in a day and half. Scott was so nice explained everything. we would highly recommend them. Services: Install AC, Heating system installation
J. Z.
Dec 17, 2020
My house had an unusual hydro-air heating system with a 50 year old air handler and a 29 year old boiler. I spent the summer getting quotes on upgrading this old system. I had multiple HVAC companies come to my house to offer recommendations and give quotes. Some companies ignored what I wanted and quoted what they wanted. One company, after 6 weeks from my first call and two visits to my home never produced a quote. Allan Berry came to my house a few days after I called Berry Mechanical.
He took time to listen to what I wanted and to inspect my unusual system. I told him that I could do a lot of the electrical and demo prep work to make the install smoother. He produced a quote, factoring in my prep work, within 2 days via e-mail, followed by a paper quote a few days later. After I received the quotes, I called Allan to discuss his quote and to discuss other possible options. Allan was generous with his time and his advice even before I decided to sign his quote.
After I decided to go with Berry Mechanical, Allan remained available to answer questions re: my prep work. His office staff did a superb job communicating with me before and after the install. The install crew of 4 men arrived right on time on install day. They were a smooth functioning crew with obvious experience. They professionally installed a heat pump, an air handler, a thermostat, and a hook up to my old boiler to provided emergency backup heat.
Install day also was coordinated with a crane service and a two man electrician team that completed the final electrical connections to the new equipment. The entire install took 6 1/2 hours! The smoothness of install day is a testament to the overall professionalism and teamwork of everyone at Berry Mechanical. P.S. After 2 weeks of living with my new heating system, one element of the system was confusing me. I e-mailed Allan. He called me that day. He was at my house the next day to make a minor adjustment to my system. If I could give 6 stars to Berry Mechanical, I would.
He took time to listen to what I wanted and to inspect my unusual system. I told him that I could do a lot of the electrical and demo prep work to make the install smoother. He produced a quote, factoring in my prep work, within 2 days via e-mail, followed by a paper quote a few days later. After I received the quotes, I called Allan to discuss his quote and to discuss other possible options. Allan was generous with his time and his advice even before I decided to sign his quote.
After I decided to go with Berry Mechanical, Allan remained available to answer questions re: my prep work. His office staff did a superb job communicating with me before and after the install. The install crew of 4 men arrived right on time on install day. They were a smooth functioning crew with obvious experience. They professionally installed a heat pump, an air handler, a thermostat, and a hook up to my old boiler to provided emergency backup heat.
Install day also was coordinated with a crane service and a two man electrician team that completed the final electrical connections to the new equipment. The entire install took 6 1/2 hours! The smoothness of install day is a testament to the overall professionalism and teamwork of everyone at Berry Mechanical. P.S. After 2 weeks of living with my new heating system, one element of the system was confusing me. I e-mailed Allan. He called me that day. He was at my house the next day to make a minor adjustment to my system. If I could give 6 stars to Berry Mechanical, I would.
Louis Tramontozzi
Apr 28, 2020
Hayley McCarthy
Mar 06, 2020
Allan Berry, the owner, stopped by to provide a quote today. Allan is incredibly knowledgeable and generous with his time. Allan's approach is to take the time he needs to understand the needs of the customers and the potential challenges of the house (our house is an antique). This was by far the best experience we've had in the quote gathering phase of our process.
Steve Hogan
Dec 21, 2019
My experience using Berry Mechanical was an excellent experience from start to finish. Allan Berry was knowledgeable, patient, prompt, available, and extremely detailed. Right from the estimate to the completion of the job Berry Mechanical delivered on beyond expectations as promised. Allan, Bill and the install team, and Diana and the office staff were all available throughout the process and after completion. The install crew were very understanding and careful during the COVID pandemic. I would rate the experience working with Berry Mechanical as an A+
Marion Bojas
Nov 22, 2019
The whole team was great. Both owner Allan Berry who gave us all the information we needed to make a decision -we already knew Marc Magnifico who has done excellent work for us in the past, and their whole team who knew what they were doing, were very friendly and answered all our questions. And, there is no doubt they will follow up with us in the future if the need arises. Thank you to the whole team!
Mcghintina Goldfischer
Feb 22, 2019
I had my Air Conditioning air ducts cleaned up and splashed. Solution prices is straightforward without stress for extra services. Specialist team and a thorough job. Also cleansed all the register vent covers and also all areas after they were done. I would recommend this company for any one of their services.
S. P.
Jan 18, 2018
Alright then, you wake up on a holiday weekend and you have no heat- in fact the temperature in your home reads 59 degrees-pretty cold! So on a Sunday morning I start calling around and yes everyone is busy-or the emergency number does not pick up. I finally get an answer and am told my unit from 2000 is discontinued and good luck finding parts! Fire up the wood stove it is!
Wake up Monday morning and my third call was Berry Electrical at 10:20 whom I used three years earlier and guess what- at 12:15 there was a technician at my home! Not only did Diane Foden squeeze me in the schedule but send someone within 2 hours of the call! Incredible! David Baker the technician was clear about what was going on and within an hour my heat was up and running!
Yes American Standard is NOT a discontinued heating system- wow. AMAZING, PROFESSIONAL STAFF and this is a clear example of CUSTOMER SERVICE! THANK YOU MUCH BERRY MECHANICAL!
Wake up Monday morning and my third call was Berry Electrical at 10:20 whom I used three years earlier and guess what- at 12:15 there was a technician at my home! Not only did Diane Foden squeeze me in the schedule but send someone within 2 hours of the call! Incredible! David Baker the technician was clear about what was going on and within an hour my heat was up and running!
Yes American Standard is NOT a discontinued heating system- wow. AMAZING, PROFESSIONAL STAFF and this is a clear example of CUSTOMER SERVICE! THANK YOU MUCH BERRY MECHANICAL!
Ed M.
Nov 13, 2013
Been using their service for the last 3 years now. First off I've had at least 3-4 different techs to the house, these guys are great, polite and respectful. Second Id dont think I've ever had a service tech for anything come to the house and rave about how much they love working for their company. Its nice to know that a business out there treats their employees with respect which in turn their employees then filter down to the customer!. Call these people you will not be disappointed.
