Concord Heating & Air Conditioning

Our air conditioning went out after 21 years, and our heating system wasn't working at full capacity. After talking to several people, Concord Heating and Air was recommended. We called Diane, and shortly after, Tim returned our call and was able to come out on the same day. He explained the process to us and went over pricing. He was very friendly and knowledgeable, and didn't try to take advantage of us.

As soon as the units came in, Tim called and set up a day to install. The technicians, Shannon and Joe (or John?), were right on time. Both were extremely friendly and answered all of our questions. They finished earlier than anticipated and cleaned up everything. This was a very pleasant experience. I am so thankful to everyone involved in getting us nice and cool. I will definitely recommend Concord Heating and Air to my friends and family.

I cannot say enough about the customer service and the quick response time. They helped me out so much after a "not so good company" completed work in correctly, which caused a flooding in my upstairs. They corrected the issues and brought it up to code. I won't use another company after my extremely positive experience. Service: A/C system repair

Eric was so helpful and very knowledgeable. On time. And called to let me know he was on his way. I have been a customer of Concord Heating & Air for 15-20 years. I trust them. They always amaze me with their customer service from the first phone call to set up the appointment to the actual appointment. I feel like they have my best interest and never overcharge you.

I seriously trust them and their recommendation. So many companies these days are out to make a fast buck, but I have never felt that way about Concord Heating & Air. The quick turnaround was much appreciated!

We returned from a two week trip to find we had no AC. Called Concord Heating & AC at 4:30 on a Friday afternoon. Eric came out in less than an hour max to check everything out. He found it was not an AC issue but a Duke Power issue. Walked thru everything with us and told us what to tell DUKE. His response was priceless! I recommend Concord Heating & AC totally!

We have been using Concord Heating and Air for several years. They are always on time, professional and knowledgeable. Riley is very personable and professional. He is always willing to answer our questions. Services: HVAC system repair, HVAC system maintenance, Cleaning, A/C filter replacement, A/C system maintenance

Technician (Riley) was very professional, friendly and extremely polite. Worked efficiently making sure everything was checked out 100%. Will definitely use Concord Heating & Air Conditioning for all future HVAC needs. Tommy Services: HVAC system maintenance, Portable A/C services, A/C system maintenance

The serviceman was courteous, polite and friendly. He did the work, explained everything precisely and was finished in a timely manner. Also, Eric and Eugene came out to help and they are the best. Service: A/C system maintenance

My old furnace and AC (22 years old) broke down at the same time. Tim the Sales representative was very patient and explained The best product for me and what I need. They were right on time and started working right away. John and his crew installed everything. It not even took a whole day. They took the old stuff with them and cleaned everything up.

Very friendly and very understanding nice people. They answered all my questions I had. I will recommend this Company to everybody who needs a new AC or Heating system, and Maintenance too. Thank you John and your team. See you next year for spring service.

I called Concord Heating & Air after the previous company I had used closed abruptly. I had a unique issue with my first floor HVAC system and this company was able to assess & fix/replace everything within a week of contacting them. Very grateful to Diane who took my call and assured me they would do their best to help me (I had been without heat for >2 months and relying on a gas fireplace). Eric was the technician who repaired the system and was very professional and explained in detail what needed to be done in addition to giving me an accurate assessment of cost ahead of time. I would recommend this company to family & friends and plan to use this them in the future.

All went well. Riley was very professional and helpful with questions I had. I supplied the filters for house (3 total) so make sure I am not mistakenly charged for filters. If it is a flat fee for biannual service and it includes filters, please give me a discount. Thank you. Service: HVAC system maintenance