Gens

I am disappointed that this company is a wholes sale to contractors only. However the person I talked to at this location took the time to point me in the right direction for get the part that I need to fix my furnace.

Someone tried to steal my generator off the back of my truck. cut all my wires.

Must be liberal owned as even though the truth is out (always has been) about the plandemic and two years into it Gensco has just recently started pushing the mask mandate. After 16 years of patronizing this business I'm moving onto work with a more sensible company that supports individuality.

Customer service is NOT there thing. Don't say hello, don't really even acknowledge your presence in the office. I've never come across a staff that doesn't greet people. It's comical actually. Warehouse crew are great. Also their system of doing things/picking up parts is by far the stupidest thing.

Great place to deliver. I was very early (miscommunication on appt time) but they allowed me to park in their lot to wait which is huge considering world peace will happen before you can park a big truck in Tacoma. Thanks

Decent lot decent staff terrible unloader took time knowingly I had to be at another appointment

They cannot properly complete an order. The customer service is almost nonexistent. I've kind of been multiple times being the only customer in the show room and there's being six or seven people behind the desk. They will continue having their conversations having phone calls walking around doing nothing and I have to wait 10 minutes for one of them to even help.

My husband works here, and he loves it. They have significant benefits for full-time employees. They always give him a special gift on Veterans day. Companies that treat their employees well are worth more, in my opinion. When employees are treated adequately and feel valued, they are more productive and are willing to go above and beyond. Not only would I recommend applying for a job but also using them for any of your heating or cooling needs.

My husband is a phenomenal master licensed contractor for 20 years. His experience with Dave and Greg was the worst - they were rude and unhelpful. Don't use them even if they are the last available option. No one deserves to be treated like they treated my husband.

Great service and great people to be around. Each time I go to this store location I feel at home. Definitely the best gensco in Washington. They have the most equipment in stock, and just nice people to talk to.

Huge inventory! I love asking for items that are in stock! All employees are friendly and helpfull! They have several branches in most major cities for convenience. Customer/ technical support is excellent! They pride on great customer service! They are a growing company that would probably be a great place to work.

Gensco is Top Notch. They Treat everyone with respect. You must be an HVAC Contractor to buy as they are a wholesale company. If you want a professional company to buy your Hvac parts this is where you go. They actually are the one stop shop. Literally. Others claim to be, but usually are just gensco wanna be's.

So disappointed in this place. Thought it was suppose to be the end all for HVAC needs. First off, if you are a women and they are busy, forget it.you'll get helped after every man has been helped. They talk down to you & if you buy the wrong part (just figure on keeping it.). I'm sure there must be somewhere equivalent nearby and I'm going to find it.

Gensco is the leader in HVAC in the pacific northwest. Their customer service and knowledge of their products is beyond all competitors. They stand by their products and only carry the best. They deliver to job sites and make it an ease to work with. This is why I return to them year after year. If there is ever an error on Gensco's part they do not hesitate to fix it free of charge and make the situation right. I wish other business would practice such stand up business practices. I am a loyal customer and always will be.

Our company has dealt with gensco for a few years now and will go someplace new for our hvac supplies because of the sales rep raymond. Such a condescending attitude that has made us drive further for our company's needs. Too bad.