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Reviews (22)
Janis
Jun 22, 2022
Carrie is the customer's first contact with Air Magic. She won my business 6 years ago by her knowledge of the business of heating/cooling systems. She is able to explain how some equipment operates and suggestions that have helped solve issues. The servicemen are professional, considerate and knowledgeable. I cannot say enough about the people who helped me solve my systems problems. I highly recommend Air Magic.
Marian Lindquist
Jun 22, 2022
I was recommended to Air Magic by a friend who is a realtor. My A/C did not work. It was fairly new. I was tired of listening to my old A/C guy give me excuses as to why my A/C was breaking. I called Air Magic and one other company. Both came out and diagnosed the same problem, a mismatched system. Air Magic quoted a price to replace it, with many options.
They brought me a portable to help out until the new unit was installed. They hired an engineer to determine the heat load of my house, which I liked, because the prior unit kept breaking. Air Magic installed my unit early. The house is now completely cool, and I have a warranty. Air Magic is my A/C company from now on.
They brought me a portable to help out until the new unit was installed. They hired an engineer to determine the heat load of my house, which I liked, because the prior unit kept breaking. Air Magic installed my unit early. The house is now completely cool, and I have a warranty. Air Magic is my A/C company from now on.
J. J.
Jun 18, 2022
Amy Fread
Jun 01, 2022
Kerrie on the phones is wonderful as is the other gal in the office, and very responsive- the service men are all knowledgeable, courteous, professional, and thorough -they spent a lot of time to make my Ruud air conditioner work my coils needed a complete cleanup and had to come out what an improvement I've used a few services they are the best family owned and run you always talk to someone not am answering machine see before and after photos service also including making it run when it completely stopped
MaryE Mahon
May 12, 2022
My AC stopped working on a holiday weekend - the worst possible time! Air Magic booked an immediate appointment for me, came out at exactly the appointment time, and fixed my AC in less than an hour. During the repair the technician gave me lots of advice on everything from the AC warranty to maintenance tips. I will certainly be using Air Magic for my future AC needs and will recommend to friends!
Ronnie Joling
Feb 20, 2022
Happy Tuesday. Gratefull to share my 1st time Experience with Air Magic and Juvon C their Technician, that came n serviced my AC unit. 24 years I've owned my condo n have had several service companies and THIS, WAS HANDS DOWN, THE BEST MOST THOROUGH SERVICE IVE EVER ENCOUNTERED. Juvon knew what he was doing, extremely versed and experienced, went ANOVE N BEYOND any prior technician I've encountered. Juvon And EVERY EMPLOYEE IVE DEALT WITH have been EXTREME PLEASURES. GRATEFULLNESS is all I got for this Amazing Company Sincerely Ronnie J
Roberta Colacino
Feb 19, 2022
I have used Air Magic for 20+ years in two different homes. They have installed a new AC for me, done regular maintenance and responded to emergencies when needed. They ALWAYS arrive when they say they will. Their technicians, owner and office staff are ALWAYS professional, polite and very knowledgeable. I find their prices to be competitive and reasonable.
Their employees stay with them for years and this speaks to the nature of the company as well. My last two encounters were with a young man named Xavier. Like all of their employees, he is exceptionally polite and professional.
Their employees stay with them for years and this speaks to the nature of the company as well. My last two encounters were with a young man named Xavier. Like all of their employees, he is exceptionally polite and professional.
Patricia Marma
Feb 13, 2022
Joe P came to service my A/C. He determined that the water pump was not working. He called the office, got a replacement water pump, and installed it. He explained what had happened. He was very polite, knowledgeable, and friendly. If he was to return for future service, I would be very happy. Service: A/C system repair
Pam Pollio
Jan 26, 2022
I called Air Magic because my AC was not cooling. They came the next day and verified that my AC was at end of life and had Freon leak. My unit already did not have heat so to repair was too costly, I decided on a new unit. 4 days later they had me on the schedule for installation of a new unit. The team was competent, punctual, and did a great job getting me back up and running. Thank you Air Magic for delivering as promised!
Victor W.
Dec 26, 2021
Nothing but professionalism and great service from this company. I've had many awful experiences with AC companies in South Florida, but Air Magic was incredible. They worked to offer me a solution to my AC issue at the lowest price possible. Anthony was very knowledgeable and conscientious about his work, and Carrie in the office was very friendly and helpful.
Sidney K.
Oct 11, 2021
My AC wasn't cooling so I looked on NextDoor.com and got a recommendation for Air Magic. I called them and they were fully booked but squeezed me in the same day. Everton came out to service my AC and I made the decision, once he diagnosed the problem, to get a new AC instead of sinking money into an old AC, well past its estimated life. Everton was very professional and personable.
He quoted me on a new, affordable unit, etc. Since it would be about a week before they could install the new unit, Everton replaced the broken part. Joe and Xavier came the next week to do the install. Both men were very professional and worked diligently to get the job done. They arrived on time and stayed with the install until it was completed.
From Lynn, whom I spoke to on my initial call, through to the completion of the install and appointment for the city inspection, everyone at Air Magic was very professional, punctual and friendly. I would highly recommend them. Sidney The Corals
He quoted me on a new, affordable unit, etc. Since it would be about a week before they could install the new unit, Everton replaced the broken part. Joe and Xavier came the next week to do the install. Both men were very professional and worked diligently to get the job done. They arrived on time and stayed with the install until it was completed.
From Lynn, whom I spoke to on my initial call, through to the completion of the install and appointment for the city inspection, everyone at Air Magic was very professional, punctual and friendly. I would highly recommend them. Sidney The Corals
Kevin D.
Jun 01, 2021
Not thorough, they don't do ductwork, and charged me the service visit fee with no report of the issues related to the problem, instead just repeated what I shared as an owner of suspected issues. Since I was asking for this inspection from three local companies, I was easily able to compare insights across the three visits. You are wasting your money by using Air Magic, go to Cool Air USA instead, by far the best of the companies I used.
Maggie M.
Jul 24, 2019
This company is really great. I've had problems with my ac and they are always patient and get the problem fixed. Very reasonable on your pocketbook. Everton has been 3 yrs ago and fixed the problem and didn't have another problem till yesterday. He is very knowledgeable and got it fixed again. Lady who answers the phone is very efficient and courteous. Highly recommend them.
Cindy C.
Feb 21, 2019
Air Magic is fabulous with customer service and professionalism. They responded immediately with a quick appointment time. Our air conditioner was fixed on the day we made the call! Thank you Joe for your knowledge and speedy repair. We are new to the area and used Yelp to find a company. I can't say enough about their great service! Definitely recommend Air Magic Air Conditioning.
Corey M.
Oct 10, 2017
Do not do business with this company. They do not know what they are doing. I have a 3 year old high end system which I needed move to get equipment in my back yard. The techs did not disconnect the machine right and broke the unit. They decided that the compressor was bad, and still could not get the unit working again for 2 days until a "master" could come out and got it fixed within a few minutes.
I only wanted the machine moved, instead what I got was a huge bill, and no a/c for a few days. the only good thing I have to say about this company is that they showed up right on time, unfortunately they could not get the job finished as I was told.
I only wanted the machine moved, instead what I got was a huge bill, and no a/c for a few days. the only good thing I have to say about this company is that they showed up right on time, unfortunately they could not get the job finished as I was told.
Michael F.
Nov 29, 2016
This company is terrific. Sent a message at 5am with my ac problem. Called at 8am when they opened & they already read my message. They sent a repairman (Mark) to my house at 8:30am to check out the situation. Mark was super nice & very professional, let me know what happened, ran out & got the replacement part needed, came back, installed & tested & I was done very quickly. Thanks for everything, definitely use again.
Chrissy P.
May 20, 2016
Today we realized our air conditioning was out and it's 91 outside. We weren't sure if anyone could come at the last minute on Friday. While considering some 15% deal from another place and thinking it's probably a scam, we chose Air Magic. Mark came out and was very helpful. We received great service, a clear explanation of what was going on, and professionalism. We also didn't get a huge bill which is great considering the unit wasn't properly maintained by the previous owner. Would highly recommend to anyone.
Susan P.
Feb 09, 2016
Air Magic was my knight in shining armor this past week. My parents were due for a visit and the night before they were arriving I came home from work and discovered the ACTUAL unit would not turn on. Nothing but silence. Everton, the friendly technician, was out the first thing next morning. First thing he did was check the electrical breaker and panel outside my house.
I had checked the inside breaker panel before calling for service and it had seemed ok. I did not know there was an additional electrical box outside. He flipped on the breaker and the actual unit started up immediately. He additionally checked out the entire unit to maybe determine what might have caused the issue but couldn't find anything.
He instructed me to keep an eye on the system and if it happened again to call him back. It has been a week now and everything seems fine. He could have ripped me off with some inflated bill (like my last actual company) but he was honest and forthright. I was grateful for the prompt service even though the solution turned out to be quite simple. I was really stressing out knowing my parents were arriving the next morning.
I had checked the inside breaker panel before calling for service and it had seemed ok. I did not know there was an additional electrical box outside. He flipped on the breaker and the actual unit started up immediately. He additionally checked out the entire unit to maybe determine what might have caused the issue but couldn't find anything.
He instructed me to keep an eye on the system and if it happened again to call him back. It has been a week now and everything seems fine. He could have ripped me off with some inflated bill (like my last actual company) but he was honest and forthright. I was grateful for the prompt service even though the solution turned out to be quite simple. I was really stressing out knowing my parents were arriving the next morning.
Eugene S.
Oct 19, 2015
I have been using Air Magic for at least 5 years and have had great service every time. Most owners in my complex use them as well. I had a problem with my air conditioner during the heat of summer and called in panic and was told that they were booked up for the day (which was a Friday) but they would try to work me into their schedule if possible. They called before noon and was at my property by 1:00 PM. How happy I was. My favorite employees are Kerri and Eberton. I would recommend this company to everyone!
Lisa M.
Aug 12, 2015
I had a good experience with Air Magic. Just moved into a new home a couple of months ago and one morning woke up and water is dripping from 2nd floor AC unit through floor and into ceiling of 1st floor utility room. Yikes. Not knowing who to call I called my Dad and he recommended this comany as the owner was a member of my Dad's church and had fixed his AC before. The tech spent a lot of time on my problem and charged 90 bucks. He was knowledgeable, nice and came the same day which was most appreciated since it was an emergency.
Keith H.
Oct 28, 2013
As put by the owner, the first invoice was not a mistake in any way, the reason it wasn't processed was because I paid by check and they cancelled before it was cashed. Why? Because I called and complained about being charged for the second visit, when they say it would be free due to their tech not being able to figure anything out.(The tech himself said the follow up was free.) Somehow the "free" visit cost $290 for the tech to show up and install $25 worth of parts. We just had the entire system replaced, if you could have managed to operate in an honest fashion, you would have gotten the business.
Carmen L.
Aug 01, 2012