We have used this company 3 times and every time it has been a absolute pleasure to deal with. They are so professional. They come with kindness, res. Lafayette was the second call I made when I woke up in a cold house after my furnace went out. The first service provider told me they could come out. We are very pleased with Lafayette Heating and Cooling.We had our 20 year old AC and furnace replaced in one day thanks to the hard work of Tom, Dre. My husband and I were in a huge panic when our old outside AC unit started making this awful screeching sound, especially considering we are expecting.
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Reviews (9)
Di Begley
Jun 16, 2022
Colin William
Jul 08, 2021
At 4:48pm on a Friday afternoon I noticed our AC wasn't blowing cold air. I called Lafayette Heating and Cooling, with whom we've had a service contract for years, and they said they could have a tech right out. They weren't kidding, he arrived 10 minutes later. Five minutes after arrival he identified the problem. Ten minutes later he'd replaced the dead capacitor and everything was working again. Less than half an hour between noticing there was a problem and the problem being fixed!
Harrison H.
Jun 03, 2021
Called about A/C repair, receptionist literally laughs into the phone and says something about not doing A/Cs this late in the year. You guys must be doing pretty well to be turning away business. Called Brand and they had no issues taking our phone call and getting someone to come out to look at it for us, nor made it seem like getting an AC replaced in November was ridiculous. Lafayette Heating and Cooling just missed out on about $5000 worth of work because they apparently don't do A/Cs in 70 degree weather in Indiana. Lol good joke guys.
Doug Wang
Mar 08, 2021
It has been a pleasure working with them, Greg did a good job quoting a new system, very professional, not all sales pitch like the quote from another contractor in town. I have a A/C only system and baseboard from 1965. (Two coils) They did a lot of hard and smart work combining it into a big 4-ton system and 120k furnace. The new system is much more efficient and quitter.
I am extremely happy with the whole process. What especially worth mentioning is that almost 3 months after the installation, as of last week I turned on heating for the first time. I have zoning dampers for upstairs and main floor. I found out heating will not stop for upstairs. I called them and Tom and Bill quickly came and found out that two ducts from upstairs was connected to downstairs ducts from hidden places under insulation, they reconfigured the ducts for me and did not charge me for it!
That is almost a full day's work! Absolutely love those guys, they go all the way to make the customers happy! I highly recommend them for HVAC installation for anyone around the area!
I am extremely happy with the whole process. What especially worth mentioning is that almost 3 months after the installation, as of last week I turned on heating for the first time. I have zoning dampers for upstairs and main floor. I found out heating will not stop for upstairs. I called them and Tom and Bill quickly came and found out that two ducts from upstairs was connected to downstairs ducts from hidden places under insulation, they reconfigured the ducts for me and did not charge me for it!
That is almost a full day's work! Absolutely love those guys, they go all the way to make the customers happy! I highly recommend them for HVAC installation for anyone around the area!
Ben Richardson
Nov 01, 2020
Lafayette was the second call I made when I woke up in a cold house after my furnace went out. The first service provider told me they could come out some time later that day while Morgan was able to reschedule a simple service call to address my loss of heat in the middle of winter. Levi was quick and professional, and I will recommend them in the future whenever possible.
Wright Frazier
Oct 27, 2020
We cannot possibly recommend Lafayette Heating & Cooling enough. From our initial contact with Greg and how thorough he was with estimates and measurements to make sure we got what we needed to Tom and the install team and how thorough and professional they were. Their work was top notch and I would absolutely recommend them to anyone!
Hilary Mark Nelson
May 14, 2020
In September 2019 I thought my 20-year-old air conditioning unit might have just died, so I called to schedule my annual furnace check-up as well as to have them see if the AC was fixable. They were able to get me on the schedule for a day or two later. I was overjoyed when the tech came in to show me the bloated capacitor he'd pulled out, and he told me it would only cost me $100 to replace it. Prompt, competent, and reliable; I would absolutely recommend Lafayette Heating & Cooling.
John Langenkamp
Apr 30, 2020
Tim Ahlgrim
May 31, 2016
Lafayette Heating and Cooling answered all our questions and helped make sense of all the different estimates that we got in our decision making process. They were professional, and when we finally made our decision they wasted no time scheduling the install of both the furnace and a/c. They told me it would take two days and they sent out two crews and had it done in a day. The service was wonderful, the warranties are great and we would highly recommend this company for your HVAC needs.
