Our goal has been the same since we started our business in 1995, customer satisfaction and building lasting relationships. We are a locally owned company with a group of loyal employees that take great pride in their work. Our technicians are factory certified and attend regular training so we are not "learning" at our customers' expense. I was very grateful that Mike was so willing to come out to fix our air conditioning unit on Mother's Day. I have two very young children, and I was 8 months pregnant at the time.
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Capital has been in business and located in Hoover since 1995. Since that time we have grown from one van and 20 customers to eighteen service vehicles and over 7,000 customers. We are a medium size company that is large enough to handle bigger projects but small enough to care. Ninety percent of our new business comes from referrals so customer satisfaction is extremely important to us. The majority of our employees have been with our company over 10 years and all have gone through background checks and drug screening.
Whether you have a 100 year old home with unique challenges or a brand new home, we have the knowledge and experience to help. Our team can provide anything from a simple repair to a total system replacement. The seasonal energy efficiency ratio SEER, is the measure of the annual energy efficiency and consumption of a unit's cooling ability in normal day to day use. The higher the SEER value, the less energy the unit will utilize. Older residential units may have SEER values in the 10 range or less.
Our technicians do not have sales or volume quotas. There is absolutely no high pressure with our company. We will offer our recommendation but it is your choice if you want to repair or replace your old system. We strive for 100% customer satisfaction. We can definitely install a larger system if needed.
Reviews (10)
Leslie G.
Jun 19, 2022
Capital was recommended by our neighbors who have used them for 35 years! Our technician Sam could not have been more professional and a pleasure to have working in our home. Capital was able to have Sam get to us a day early which was appreciated and he got to work quickly and had it all buttoned up within an hour. Not to mention our dog loved him so that seals it for us. Looking forward to fall maintenance.
Malmo Shagrass
Jun 08, 2022
Paige Adkison
Jun 04, 2022
Capital installed a new generator for our family today. From the initial consultation with Tommy to the completed work today, everyone was professional and personable. The technicians were on time and completed the job in a timely manner. I was informed by text this morning of which technicians were coming (including a photo of each) and that they were on their way. They clearly explained what I needed to know about the generator. Couldn't be happier.
Alan Thompson
May 29, 2022
Rob Friar
May 26, 2022
Greg Hull
May 09, 2022
When it's 90 degrees outside and the AC quits cooling, you want it fixed asap. Called Capital on a Friday evening and they offered to come immediately! We had just left the house, so we booked 8am Saturday. Capital texted that they were on they way, sent a photo and experience profile of our tech - Matthew. He arrived on time, explained what he'd be doing and the cost.
In just a few minutes, he diagnosed the problem (capacitor) with the upstairs unit, told me what it would cost to fix it, and advised me to go ahead and replace the aging capacitor on the downstairs unit (for a discount). Repairs made quickly, house cooling, happy family.
In just a few minutes, he diagnosed the problem (capacitor) with the upstairs unit, told me what it would cost to fix it, and advised me to go ahead and replace the aging capacitor on the downstairs unit (for a discount). Repairs made quickly, house cooling, happy family.
A. Hood
Mar 11, 2022
Have used this business for over 20 yrs. They installed new Heat Pump and have maintained it over the years. They are excellent on calling for yearly service & technicians are knowledgeable, & perform their work efficiently & quickly. During peak COVID, they wore mask & always protective covers on their feet to keep from tracking into house. I get notified who the technician will be, his identity & time of arrival. I could never ask for better service & customer service than I get from Cindy, & my techs. Today, Chad was my tech & he was very thorough, & performance was excellent.
Liz Rutherford
Feb 11, 2022
They installed a whole house generator and did a great job. They arrived on time, explained the process and worked quickly. Then they tested the new system a couple of times and checked our furnace and water heaters to make sure they had re-lit correctly. I would absolutely recommend and use them again in the future. Service: Installation
Malissa Pinson
Jan 20, 2022
Capital Heating and Cooling installed a generator for me. The men were professional, polished and respectful. My sales rep was knowledgeable, responsive and patient with my questions. I was given a competitive but fair price and the guys checked all appliances connected to my gas line to make sure everything worked properly before they left. I am a very satisfied customer.
Christopher Michaelson
Sep 23, 2021
I have asthma + long-haul COVID, and needed a whole-house dehumidifier plus hospital-grade air purification/filtration. I decided on Aprilaire after a fairly exhaustive search, who in turn recommended Capital Heating and Cooling as a vendor and installer. Tommy (the owner) provided exceptional pre-sale and post-sale support and counsel. The installers were masters of their craft and demonstrated the highest level of skill and attention to detail while installing plumbing, electrical, ducting, and all requisite devices.
My specific home presented unforseen challenges; I requested a change order midway through the install, and I was not charged extra though the company would have been well within their right to do so. I absolutely will not hesitate to use them for any of my future HVAC needs, and I will highly recommend them to anyone in need of the same. My final install included the Aprilaire e100, the Aprilaire 2416 housing and filter (MERV16) and the Nu-Calgon iWave-R ionizer device. The inatalled dehumidifier is shown here. -Dr C.S. Michaelson
My specific home presented unforseen challenges; I requested a change order midway through the install, and I was not charged extra though the company would have been well within their right to do so. I absolutely will not hesitate to use them for any of my future HVAC needs, and I will highly recommend them to anyone in need of the same. My final install included the Aprilaire e100, the Aprilaire 2416 housing and filter (MERV16) and the Nu-Calgon iWave-R ionizer device. The inatalled dehumidifier is shown here. -Dr C.S. Michaelson
