Reids Refrigeration

Reid's provides quick service and is upfront & honest about pricing. Everyone is very friendly and professional. Mike was the technician that came out and he was on time. Mike took the time to explain the services needed and answered all my questions. Definitely call Reid's for A/C concerns, they are awesome! Service: A/C system repair

Reid's was amazing from the first call until the unit was blowing cold again. Greg explained the whole process thoroughly and was respectful and thorough. It took two days for the part to come in but they had me on the schedule immediately to get if fixed! Thank you! Services: A/C system repair, A/C system maintenance

I thought I may have had an issue with my A/C so Reids responded quickly. I had a system tune up and evaluation performed. The tech did a thorough job and explained everything he tested to me. He was honest and did not recommend any unnecessary service or parts on a system that was functioning properly. I have had this company out in the past with the same results. I'll call Reid's whenever I have an issue and know I'll be getting quality service at a very fair price.

Greg Warren of Reid's has done great work at our house on numerous occasions. Periodic PM and replaced our downstairs AC system. Has been responsive and patient why explaining the necessary work. Recommend Reid's and ask for Greg! Professional service Services: Repair HVAC, Installation, HVAC system maintenance, A/C system maintenance

Great company, trustworthy personnel, consistent high quality. We used several other services before we found Reid's, but have stayed with them for years now that we have. Services: Repair HVAC, Installation, A/C system maintenance

The technician was on time and quickly determined that there was a crack in my AC line that was leaking refrigerant. He repaired the line and added refrigerant and quickly restored cool air. He was very professional. Service: Repair HVAC

We have been using Reid's for several years and have always been pleased with their service. They have done both maintenance & repairs for us over the years. Technicians are very professional, and scheduling service has always been easy. We plan to continue using Reid's for any of our A/C and Heating needs. Services: A/C preventive maintenance, A/C system maintenance

The best around! Reids's has provided all my HVAC needs for almost 10 years. I moved from the Tomball area to Conroe 2 years ago and very fortunate to still have them for my AC and heating needs. Greg is great. Takes time to explain how my system is operating and what should be considered for replacement and when. I love not having to worry about my system.

We have two AC units on our house. We used Reid's AC & Heat to replace one of them two years ago. We just replaced the second one. Greg and his team arrived on time. They were very professional and did a great job. They cleaned up everything before leaving. We continue to use this company for our fall and spring maintenance. We had a new AC unit installed by Reid's AC & Heat last week. Robert and his team were very efficient and professional.

They arrived on time, protected the flooring in our house, worked very efficiently and cleaned up everything that was removed from our old unit. The new air conditioner has been working great!

Chris was out is out in less than an hour when I was having issues installing my thermostat. I was I was installing the same thermostat I had before but it was not working. Chris came out in less than 10 minutes Chris fixed the issue, did some other checking to be sure everything was alright and I was good to go. Chris has taken care of my system and my fathers for years and he is the best.

Jared, the technician, was very professional and knowledgeable. Any time that I had a question or concern, someone was there and able to address them. I will definitely use their services again. Service: HVAC repair

Stellar service, knowledgeable, stayed on- task, thorough, honest. Also tidy and neat. They are one of a kind! Service: AC repair

Jared was great. Came when scheduled. Put in a new furnace filter so I didn't have to get in attic. Gave me good tips regarding when to and when no to run air while remodeling. Very nice young man. Certainly recommend him Service: Heating maintenance

We used Reids AC& Heat to replace our two furnaces. The work was done quickly and professionally and for a good price. Service: Heating system installation

Very professional, check everything and advise on future maintenance options. Great company to work with. Services: AC maintenance, HVAC maintenance

Reids AC & Heat went above and beyond to get my ac unit fix and they made sure I was cool up until they could get the part in to repair my unit! Chris was best! I wish I could give them a ten stars. Services: Installation, AC repair

When my AC couldn't cool my house I knew there was a problem, I'd been using another company for the past 5 yrs. to maintain my system and I'd been dissatisfied with their service the past couple of yrs. so this time I contacted Reids to check out my AC. Chris arrived on time, was very professional and found my problem. Unfortunately for me the evaporator coil needed to be replaced, due to Covid and all the supply chain disruptions that part was in very short supply. Kelly worked non stop to locate a replacement coil and coordinated with the manufacturer to provide service not usually provided under the warranty.

When the part was located they arraigned to pick it up and got it installed the next day. In total I interacted with 5 Reids' employees, they all were courteous and knowledgeable, they kept me appraised of what was going on through out the process. I highly recommend Reids AC & Heat.

Called and showed up on time but the technician kept asking to speak to my husband which I thought was extremely rude. He immediately wanted to sell us a $10,000 replacement unit. He ended up replacing almost $500 worth of equipment for no reason and after he left for an hour the unit stopped working again. I called and notified the company and they sent another worthless technician out who told me that I needed to buy another $500 part that they did not have in stock.

He told me that he would call me the next day and let me know if they could replace the part. Meanwhile I'm sweating to death in 90° heat inside my house. They never called me back. Luckily I was a step ahead and didn't wait and called another company called Cool-It who saved the day and fixed my air-conditioning for me the very same day with the part that I needed! If you need your air-conditioning fixed do not call Reid's. Call Cool-It! https://www.coolithouston.com

Great service! I've been looking for a company to take care of our hvac maintenance and repairs for quite a while. Reid's service has been outstanding from my first call to them. Kelly organized our appointment and ensured we knew who would be servicing our system. She clearly explained the charges and our long term servicing options. Reid helped us work through a change of thermostat - he didn't just try to sell us the most expensive item but listened to what we wanted and suggested cost effective options. Chris C and Jerrardo were our service team.

They were knowledgeable, professional, polite and friendly. They quickly changed out our thermostats, identified a problem we'd been having and explained the most reasonable way to fix it. Like Reid, they looked for the most cost effective way of treating the problem. What a great team! Definitely recommend them and will be using them again.

Had a small issue with my a/c and furnace not coming on. Called Reids a/c and they got someone out in under 2hrs!

They came a did warranty work on our walk in cooler and failed to complete the job. They stated they won't finish til they collect from manufacturer. They didn't finish what they did how they expect to get paid til job is done. Customer service was extremely poor. Tech Chris was rude as well.