Anton's Air Conditioning And Heating

Regret not reading past the first few reviews. Anton's is unfortunately an upselling machine that is way overpriced than others. It is my fault for reaching a rushed decision to replace a broken AC over a hot summer. But I do recall both times they came out for different reasons, they always suggest me replacing everything. I hope future clients are warned.

Please be careful about only getting one opinion. Anton's was my second opinion on a company that my home warranty sent. The gentleman was incredibly nice and professional while he was here, really spent the time to run tests, seemed very trust worthy. The issue with my furnace was the blower motor being burnt out (an issue that was already diagnosed by the previous company and I told the tech of their diagnosis).

He was able to get my blower running manually but it would not turn on by itself. He left, and the proceeded to quote me multiple thousands of dollars to fix it, and also gave me the option to replace. My aunt has a friend in the industry, and he kept on asking me if he could come take a look because he really thought all it needed was a new capacitor based on the fact that the tech could get the blower motor to work, it just wouldn't start. Well, what do you know? $10 capacitor later and my unit has been running for 4 months now perfectly fine. Do with this information as you please, but PLEASE make sure you get multiple opinions. It is easy to take advantage of a young female that lives alone like I do.

They were awesome! Everyone was friendly and professional. I could tell that Anton's and there employees from the office workers to the installers want to make sure the customer is 110% happy with there service. I would recommend them to anyone needing AC, heating or attic insulation. Thank you Anton's for a job well done, keep up the good work!

Where do I even begin? I requested an appointment due to my air working, but not really cooling my house. I got an appointment confirmation for 2 days after my initial request and the time was "first available". Thinking I'd eventually get a time range of when that might be so I could plan my work day around that, never came. I called the company number listed to try and get a more specific time frame and got what seemed like a national customer service line that was definitely not local which was fine, but just frustrating because they said I wouldn't be called back by someone local until Monday sometime. Finally, I get a call that someone is coming out out to my house.

The technician was friendly enough, but he was very pushy! He did NOT like that I wanted to check with my husband to discuss our options and continuously kept telling me, "to just charge it". Every time I told him I wanted to discuss with my husband first, he came back with, "how I think your husband would want you to be comfortable, so I'd just charge it".

That right there was enough for me. Not to mention I was so turned off by this company with that small interaction alone, I went with a second company to get their opinion and it was COMPLETELY DIFFERENT! Anton's said I'd have to pay $3500 for a leak search and to add Freon because all of my levels were almost empty, I'd pay over $600 for the 5-6 pounds of Freon needed replacing, or replace my entire AC unit because it was on its last leg.

Where as the second company I had come out said everything was totally fine, my levels weren't even close to being low, and that I could easily get another 2-4 years out of our unit. Then added only a pound of Freon ( for $65 I might add, not over $100 per pound) and went on their way. Turns out that's all that was needed and there was clearly no leak.

And to top it all off, I was constantly told "if you join the monthly maintenance club and get a discount on parts and labor " when I clearly stated no thank you more than once. Needless to say, their pricing is over double others and their servicemen I'm sure know it which is why they try and push you to buy immediately instead of letting you think and discuss.

We were able to get a technician out same day with multiple options for repair. Overall is a timely and straightforward customer focused process which is hard to find these days. Great company to use! Our technician John did a great job! Service: HVAC system maintenance

This morning I was graced with the introduction of a well mannered and thoughtful man, and that was Stephen. He was very informative and knowledgeable about my residential needs. I come from a customer service background with forty years at Boeing. I appreciate the manner, time and patience he took to explain the program. Stephen should be commended for his commitment to the process and program. So glad to have Anton AC in the neighborhood. Ameren Missouri Community Savers program. . V/R J. MOORE

Mike is one of the most professional technicians I've ever encountered. He was on-time, friendly, and explained each and everything he would complete for my appointment. Mike made my first experience with Anton's wonderful. He answered all of my questions with ease and I felt extremely comfortable with my visit. I highly recommend this company.

Our A/C stopped working on Wednesday night. I called around Thursday morning, and Anton's had the soonest availability for Friday. Other companies quoted me for the following week. Bring prompt and kind customer service, I went with this company. John Cody was the technician who came to the house. He was extremely kind, friendly, and down to earth.

He was also very helpful and did a thorough job. His priority was making sure the A/C worked for our family. He fixed the problem and insured that if we needed further assistance, we would be taken care of. Because of this kind of customer service, I will highly recommend John Cody/ Anton's to others in need!

Absolutely great company and service! Our AC went out during first hottest day of the season. With a 9 month old and having to deal with the problem after 5 pm, the soonest we could get anyone to come was like in 2 days. Once my husband called Anton's first they actually took their time to try and help us to diagnose the problem over the phone, somehow we were able to get the AC to work and cool it down over the night.

The very next day they arrived as promised, figured out the problem and had everything repaired within 40 min. Good on the price and completely honest with what was needed and not. Highly recommend these guys!

Brandon was a great representative. He was informative of Anton's products and provided several options. I was not home at the beginning of our appointment time, so he and my wife began the process. Brandon waited for me to get home and continued to iterate the options and help us choose the right unit for our home. Very grateful! Service: Install AC

OK the pictures tell the story Ronan came over took pictures explained each picture to me then we went downstairs explained everything that was going on with the old dinosaur gave me three options one to repair and other options well I decided not to tray to repair her and sleep well at nights. then he explained what unit's I could go with and what the benefits would be for each one and finances he went over that also three ways of financing he did everything he explained everything and took his time thank you antone for having such a great man working for then Bill had to come over to fix the thermostat because it would not turn off and he knew what was going on with it and fix the problems

Anton's Air Conditioning and Heating quickly responded to our request for service. John Cody carefully evaluated our heating system and provided 3 detailed summaries for repair. We also asked for a quote for a new system and John connected us to a sales staff member to review options of repair versus replacement. John stayed on site to make sure we were satisfied and understood the quotes for repair so we could make a knowledgeable decision. John is a wonderful representative of Anton's service and expertise! Great company and great service!

We can't say enough good things about Antons's! Both Steve and Kevin were great! They worked on our system until they were able to diagnose the problem. We would highly recommend Anton's to anyone who HVAC needs or issues! Service: Repair heating system

Chris did a great job installing a humidifier for my house. From start to finish, the team was very fast and responsive. It's always a good experience working with Anton's

I had new furnace and air conditioner (Rheem) about 15 months ago and joined their 'club' to get bi-annual checks on my systems (I have two furnaces and air conditioners installed in my home). I've never been a fan of these 'clubs' but everyone seems to have them and I think Anton's is as good or better than most of them. James (the last tech to check units) was very professional, and did a thorough check of systems. I'm generally quire happy

The lady on the phone was very helpful and scheduled an appointment in an acceptable and timely manor. The service tech came and after checking out my furnace, we were up to over $3000.00 in repairs. I did get a second opinion. The new company had me take photos and send him the serial number. At that time, he mentioned, that as of a few days prior, my system had been under warranty!

He also informed me that most of the parts, very seldom or never need to be to be replaced. After, he came out to repair my unit, he advised me that some things should have been cleaned during general maintenance and they were not. He charged me $300.00! On my unit is a sticker that says something about checking for warranty prior to serving, from Anton. So why didn't they check for the warranty? I really wanted to use and support local business.

We needed a new furnace and Anton's came the very next morning and installed one for us. I have never experienced such a fast, high-quality installation before, and the customer service was superior. It is clear that Anton's is a customer-centered company, with the talent and processes in place to consistently deliver and exceed customer expectations. I cannot recommend them more highly.

I found Anton's team including Steve the technician to be exceptional. I felt quality work was being done at a fair price. I highly recommend the team for all your air needs. I think Steve is a great representative for the company and you will like him for the work that he does and his attention to details Service: Heating maintenance

We were highly impressed with the tech we had. We were so impressed with him that we purchased a Flow-Tech Pure Home System from Anton's! James did a fabulous job and found an issue with our heat pump that we didn't know had happened. It could have been very serious but now that he fixed it we can rest easy! Thank you, James, you're the best!

Brandon was punctual to the minute of our scheduled appointment; and considering I called only one business day prior to schedule an appointment, color me impressed! This company is customer-oriented, and it shows. When our heat pump and air conditioner were on the fritz last year, we chose Anton's over the other three bids we received because of their clear communication, customer service, and price point.

I did some research regarding duct cleaning, and knowing how thorough a job they did a year ago, we didn't hesitate to have Anton's perform the duct cleaning this year. To top it off, we don't have to wait weeks or months to have the service done, but a mere two days. That's what I call speedy service!

Anton's completely misdiagnosed our unit. Kevin, the tech, told us the entire unit had to be replaced and quoted us 5K for a new Rheem. We got a second opinion and the contactor was replaced for $250 and it was as good as new. Anton's did refund me the $125 service call when I called to complain about their unscrupulous business practice.

But no explanation for why their service tech missed an easy fix. I've chatted with other neighbors via local facebook groups and apparently this has happened to many of them as well. STAY AWAY from Anton's. They will try to cheat you out of your money. I would give a zero star if I could.

After using this company for many years, I realized they were no longer the firm I started with. After Mr. Anton retired, they seem to be in the business of selling upgrades. I had a maintenance agreement with them. In recent years, they never left without writing up a proposal of several thousand dollars worth of equipment or accessories they felt was necessary. When my son saw what they were trying to sell me, he encouraged me to find another HVAC company. Which I did.

I dont know how these ppl got 3.5 stars. Ive had three different ppl come out and couldnt get it working. Its the coldest winter ive ever experienced. This tech John Kody came out I swear to God within a reasonable time he got it working blowing heat. I thought i was gonna lose my turtle and some pipes in this temperature. how in the hey did these ppl get three in a half stars.

Thank God for John and he did ran test upon test and i just told him stop explaining because emotionally im going through a lot.lol. Sure a friendly team of ppl even down to the woman that took my call to set up the appt. thank you. Thank you. Thank you. It really means something when you find good ppl.

I feel like each time they came out there was such a big upsell and that the "maintenance" package was just a way to make us pay for more things that "might" break down. First time we had them to come out and service our AC, we were told it needed a new coil. We have 2 systems and the upstairs one was the issue. We ended up agreeing to a $11,000 job.

The job also included seeing why one of my vents in the bedroom didn't push air, that resulted in a hole in my ceiling to close it up but we understood the process beforehand. We also got the vent sealed with some glue. But the issue was that they came out to my house 3 times for the same job. One time the machine stopped. Another time they had to find out what was causing the leak.

Third time was to finish the job. But in light of all that they also used our new Shop Vac to clean up the mess. They did end up replacing it, but apparently the tech told them we gave them permission to use it, which we didn't. So, next thing to happen a few months later was an accumulation of water in the new unit that shut it off mid summer due to the fact that the unit shouldn't have water that close to wires.

They came out and addressed the issue and it was fixed. Fast forward to the winter for the "maintenance", they said we had some sensors that may go out soon that we should replace. Of course we are like, ok so are we ever going to have a visit where we don't have to spend money? We ended up agreeing to it, along with a FloTech system and pairs another $2000 for it all.

Fast forward we find out from another plumber that the FloTech is going to cause more harm than good on an old water heater with tons of calcification on the pipes and we were feeling pretty duped that they didn't tell us that the calcification break up would cause leaked because it's like a band aid over a cut. We now see that they push sales, and maybe they are more of a "jack of all trades" type place that shouldn't be selling things that can cause more plumbing issues without knowing plumbing inside and out. Overall, I have an extra star because the last reps that came out were very helpful and because customer service replaced the Shop Vac.

Even though this last visit ended up being two visits because something was done wrong, again. the guys were helpful and nice and helped us with something with our dryer vent just to be helpful. I would recommend that you don't have the reps push something each visit, and to be sure the job is done right the first time. I didn't like having them come back over and over again for one issue.

I had been with Anton's for 9+ years. I finally cut the cord. They were knowledgeable and had good people in the office and Ronan and other technicians were good as well. The problem was this-the upselling. EVERY TIME they came out they would try to upsell and it was always for thousands in repairs and "improvements" to your system. The last time they were out, the new technician wanted me to let Anton's tear and reinstall a hot water heater to code (he claimed it wasn't up to code, but one call and an email to my plumber got me the verification that it was) and do treatment to my ducts because I wasn't getting enough "buckets of air".

The hot water heater quote was for over $2k and the duct treatments were $3500. This was NOT the only time for the upsell and it just gets old. My new company has already come out and not one hint of trying to upsell me and they did a maintenance check that caught something (debris in a hose) that Anton's had overlooked that was causing my HVAC to malfunction.

This should have been checked and cleaned out during the normal maintenance visit from Anton's but it wasn't the technician was too busy trying to upsell me. Then, I went to cancel my maintenance agreement with them (I signed up in Dec. 2019) and they refused to prorate a refund back to me claiming that I made a year long pact. I most definitely did, but was unsatisfied with the performance and should be entitled to a pro-rated portion back as I have only used 1 of 2 maintenance visits and it is Aug. 7 and the contract expires in the middle of December. My advice is to STAY AWAY! I wish I had switched sooner as my new company is more responsive, zero upselling, and more thorough in their work.

Gosh, I wish I had read reviews before hiring them. So, first things first, the guys they send out as well as their customer service representatives are very polite. Having said that, this company does not seem to be in the business of "maintenance", they are more of a "you want to buy a new system" type of company. Their "maintenance" (and those are big quotes) service is cheaper than going with a certified dealer for your particular furnace/ac.

As a new homeowner I needed to have some maintenance done no my furnace as I have no idea where that thing has been, the guy that came out immediately gasped at the sight of it, turns out, the line of furnace that I have had "fame" for giving people carbon monoxide poisoning, I ask him about my carbon monoxide detectors and he tells me "would not trust my life in a 40 dollars detector".

I start asking questions, he starts finding "defects" in a 60 year old house where people lived there basically their whole life with no issues. He tells me the ducts are too small, the unit is too big and basically that I need an entire overhaul of the system. He also applies some good old fearmongering when I start questioning him about the furnace and basically leaves me with the impression that the thing is a death trap "but I can do with that information what I want".

Without me asking first, he starts building a quote for a new system, this was also done after only a visual inspection of the unit, no "service" or "maintenance" was done, when I setup the appointment they told me the service included a filter, he did not even replaced that (I also washed my electronic filter by myself). So he leaves, I stand in awe. Did I actually bought a death trap? Fortunately, there is a whole world of information out there. Turns out the furnace that I have was indeed from a line that had an active recall on them IF THEY WERE PURCHASED 5 YEARS BEFORE MINE, so he failed to mention that the "death trap" was actually an older model.

There is also an actual "service" that can be performed to them, however the I go and get some Carbon Monoxide detectors, sitting pretty at 0 blasting the heat all the way up to 80. Final thoughts, the guy that came out, seemed to be willing to help (he even mentioned the carbon monoxide monitors instead of just an alarm), however, he lacked the complete information about the furnace that I have, neglected to replace the filters or really perform any maintenance other than a visual inspection.

The feeling that I had is that he was actually been directed to try and push new systems. Also, if you are going to replace your furnace, shop around, their "maintenance plan" is cheap, but their furnaces and installation services are actually outrageously high.

Super expensive parts, recommending unneccessory repairs are what I just uncovered from the latest visit for furnace call. Parts are marked up 20 to 35 folds.

First, let me be clear that I can't review their quality of work for installs or repairs, because I haven't hired them for that. I needed to replace my AC and furnace, so I sought bids from 6 companies. The Anton's bid experience was different from the other 6, and not for good reasons. They were the highest price of the 6 bids I got.

I don't begrudge a company for asking for a high price if the product/service has the quality to match it. The internet research I did suggested that the product being quoted was actually a budget/mid-tier system, not a premium product. I also found the bid process to be the least professional out of 6, and it wasn't even close. I made it a point to go down to the basement after each bid to make sure the outside door by my AC/furnace was locked and lights were turned off.

When I went downstairs after the Anton's guy left, I found the door unlocked and a metal cover to the unit left on the floor. By contrast, the other 5 locked the door, and nobody else failed to replace the cover. The high price made it really easy to not choose Anton's, but I feel confident that if the price was comparable to the ones I was seriously considering, I wouldn't have chosen due to the lack of professionalism shown in the bid.

The people at Anton's are friendly, knowledgeable and punctual. My air conditioner is older and went out. I was quoted for a new unit because the compressor was locked up. I was uncomfortable and called a 2nd company to test a fix for the compressor, which I would then purchase if it worked. I was not offered a "test" with Anton's -- it was a purchase and hope for the best -- or buy a new unit.

When the 2nd company came out, the first thing they asked was about the capacitor, which was not mentioned during service call with Anton's. The capacitor showed obvious signs of deterioration -- it was bowed on the top & bottom. When tested, the capacitor was not functioning. A new capacitor (relatively inexpensive fix) got the air conditioning up and going.

No locked compressor, no coolant leaks. This was explained to me as being the same as if you took your car in to the dealer and told them it wouldn't start, and the dealer didn't look at it, but said you needed a new engine. I was told the capacitor should have been the FIRST thing they checked, instead of not being mentioned. Needless to say, I was disappointed.

It's the end of July in St Louis & my air condition crashes. Makes your heart sink but Anton's response time & service made a challenging situation a lot easier. They were very professional, thorough and responsive.

I called Anton's after a furnace quit working on a house that I rent out. It was one of the coldest days of the year (6 degrees F outside). The technician, Ronan, diagnosed the problem as a faulty limit switch, and said he could replace it. It was a high price for an easy fix, but Ronan knew he had me bent over a barrel as I had to get heat back for my tenants.

So I agreed to the charge. After the limit switch was replaced, the furnace still would not work. Ronan said it was because the A-coil was compacted with debris from the previous owner not using a furnace filter. Because of this, there was essentially no airflow. He said that it was so bad, and the furnace was so old (10 years) that it would be better to replace the whole thing.

He was a good salesman, and was really putting the pressure on me. I asked if he could just remove the A-coil temporarily just to get the heat back - I was searching for options. No dice. Luckily, I had a friend in the neighborhood that knows his way around a furnace. He went over there, cleaned the a-coil (spent about 20 minutes on it), and got the airflow back to normal, and charged me $200.

As it turns out, that was the issue - the a-coil was dirty, and needed to be cleaned. Antons was pressuring me to replace the whole system, and neglected to mention the option where the technician cleans the A-Coil and gets the heat back on in 20 minutes. Anton's was deceptive, dishonest, and used their leverage to overcharge me and try and pressure me into buying a whole new system. If you're here looking for a reputable HVAC service company, keep looking.

It'll Cost You Anton's lost a costumer this week. They are way overpriced and should not be called a HVAC repair company but more of a HVAC salesmen and installers company. This company takes advantage of people who trust that their "repair" quotes are competitive and do not shop around. Let's start with the good. I have used them for 2 years and every time I called, a repairman was out to my house the same day.

The repairmen appear to be competent and know how to correctly fix a HVAC problem. Now for the bad. I called and asked them to come out, when I was talking to the dispatcher, I said that I would like to use the free service visit if a repair was performed coupon; however, the technician left the fee on the bill when it was time to pay. I had to remind the technician to remove the charge.

During my entire interaction with the technician and prior repairs to my 2nd unit, I kept getting the feeling that they really wanted to sell me a new system, instead of fixing my old system. Also, Anton's continuously tried to push me into their membership program. For this repair, I had to have a new capacitor installed to even be able to test the system, Anton's charged me $400+ dollars to do the work (I later found out that a different company would have only charge ~$200).

The technician discovered that my freon was low and that there must be a leak. They wanted to charge me $1,100+ to check my system for a leak and that it would cost $300+ per pound of freon. Luckily for me, they didn't have the dye to do the test and would have to do it another day. I decided to do a price check and found out that a different company only charges $70 per pound of Freon (instead of Anton's $300+).

I immediately lost any trust I had with Anton's and felt taken advantage of for a markup of 4x. I called and canceled the leak test the next day. The new company only charged $75 for a leak search of the interior unit (would have been an additional $75 to search for a leak of my compressor) and discovered a leak in my "A-coil". How can Anton's charge $1,100 for a "dye" leak test and the second company do it for $75?

I feel that this price difference is ridiculous. I ended up having my system replaced but I'm confident that if I would have still used Anton's, I would have been over-charged and pushed to go with one of Anton's preferred systems. I would not recommend Anton's to anyone. TL;DR Don't be like me and be lazy and not get multiple quotes for HVAC work. Anton's prices are ridiculously marked up 428% per pound of freon and 1,467% per leak search. I would not recommend anyone to use Anton's Air Conditioning and Heating.

Overpriced! Don't bother! They charge triple for an r22 AC recharge, over everyone else in the area!

I called at 7:30 AM this morning to make an appt if possible for after 3PM today. I specifically asked how late technicians worked and was told it just depends. I also told the lady this was not routine as I was having problems with my air not working. I told her that if they are that busy to let me know so I can make other arrangements. I received a call shortly after 5 PM stating no technicians are available and they want to reschedule. Unfortunately I work 12 hours the next 4 days. Thanks for all your help Anton's!

Anton's did a fantastic job! We came home from a trip to realize the air stopped working. We called at 5am the next day (Monday) and left a message. At 745am they called us back and told us someone would be there that day. 130pm Jim arrived. Very friendly and knowledgable. He told us we had low coolant and a leak. He was able to take care of the issues and was out by 330pm. We can't thank them enough for their prompt and courteous service!

Here is my email to them to whom it may concern, this is my official notice to please cancel my hvac contract with your organization for my address(es) from the entire time of being under contract I have not received any quality service. last year someone came out and told me we had a hole in our furnace and showed me a iphone pic to prove it and they said they had to shut us down and I told them to get out of our house.

I have since had it looked at and no one can find any hole. a few months ago I called for summer turn on our air condition. a guy came out and said the blower was bad and gave me a quote and said I should replace the whole hvac we said just do the blower, another guy came out and said the wheel was also out and should of been quoted to. when they called the next week they said they needed to send a sales guy out, who knew what needed to be done. he came out and looked and said we needed to replace whole hvac.

I called another company who did what no one from anton did, they actually took the blower and wheel out and looked at the issue. they cleaned the wheel and fixed the blower. everyone from anton was too busy trying to sell me a hvac and not fixing the problem. they didn't do basic trouble shooting and just relied on flashlights and grainy iphone pics. please cancel my contract, I feel you should just pay me back the whole amount of the contract paid to date as there was no service or actual quality of performance ever given to us. thanks, john

Last week Anton's came to our property in Soulard where they installed a furnace and AC. This was a process that had been started last summer. On a recommendation I called Anton's to come over for one last bid before we made our decision. I'm so glad we did! The salesman that came for the bid was friendly professional and offered advice that wasn't pushy.

One thing that I appreciated right away was Anton's sales. He had seen the service sticker from another company, which he so happened to had worked for in the past. Explained the differences about the two companies (which made Anton's stand out more) and never once said anything bad about the competitor. As a sales woman myself I admire and respect when people choose the high ground when it is way easier to bad mouth the competition.

Unlike the other bids I received, Anton's was the quickest to come back and the most detailed. I was given pricing for different models and also what the rebates from Ameren were. Installation day came, and it went smoothly. The team showed up on time and was courteous and professional. They took great effort to ensure that my house was just as they found it.

From the crane to the clean-up it was more than I could hope for. I am looking forward to continuing business with them in the future. Oh and the price- they were about 3k and some change under the company we were originally going to go with!

I've been utilizing Anton's for my personal and investment property and have always been satisfied with their operation and quality of service. I recently engaged Anton's for a service call at a duplex and it was carried out quickly and for a reasonable diagnostic fee. The specific technician, Mark A, was both professional and courteous.