Whether you need a maintenance check or an emergency repair on any of your HVAC or refrigeration equipment, we are available to handle all of your repair needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. We will work with you to find HVAC and refrigeration solutions that fit your needs. We will provide you with a full consultation to explain all of your available options so that you can choose the system that's right for your home or business.
Services
Based out of Greensboro, NC, with more than 80 years experience in commercial refrigeration sales and service, High Point Refrigeration & Air Conditioning specializes in commercial refrigeration sales, service and maintenance. We are headquartered in Greensboro, NC with a branch office in Crab Orchard, WV to provide comprehensive commercial refrigeration service and maintenance.
We provide 24/7, 365 emergency service. We'll be there. Our goal is to make sure you don't have emergencies, through our affordable, customizable Peak Performance maintenance plans. But if you need emergency service, we're on call. When it runs, we maintain it; when it breaks we repair or replace it.
High Point Refrigeration & Air Conditioning offers duct cleaning, and sanitizing, for residential and commercial applications. We also offer antimicrobial fogging for your HVAC system, which kills mold spores, mildew, viruses, bacteria and any odors throughout the system. Our chemicals are all natural.
Reviews (11)
Mandy Furniss-Roe
Jun 20, 2021
Kimberly Osborne
Jun 06, 2021
This company responded promptly to our request for service. They came out in a matter of a few hours, and diagnosed our system very quickly. They worked diligently to find the appropriate parts that we needed to ensure that our system would function properly. They came back out the same day close to closing time to try and get our system fixed that same day since we have a small baby.
They ran into an issue and we’re unable to fix it that evening, but came out on a Saturday morning when they are typically closed and fixed our system for us. We are very thankful that they paid attention to detail, came out on a day that they typically do not work just to fix our system, and they we’re very caring and professional. I highly recommend this company for any of your HVAC needs. You will not be disappointed!
They ran into an issue and we’re unable to fix it that evening, but came out on a Saturday morning when they are typically closed and fixed our system for us. We are very thankful that they paid attention to detail, came out on a day that they typically do not work just to fix our system, and they we’re very caring and professional. I highly recommend this company for any of your HVAC needs. You will not be disappointed!
Leisha Kowalk
May 30, 2021
Miranda Blevins
Mar 18, 2021
Excellent well ran company! We recently had a broken AC unit and called High Point and they came straight to my house there shortly and had it fixed and up and running within the hour! The workers and owner was very nice and professional. Will definitely be using them moving forward! Service: A/C system repair
Jacques Ribault
Mar 04, 2021
I have used High Point Refrigeration and Air for our business and residential needs for several years now. All I can say is Wow! These people are unbelievable to say the least! Josh, the "boss" man seem to always find a way to take care of whatever needs to be fixed in a timely fashion. If you are in need of HVAC services, don't look any further HPRAC is the real deal. Five stars is all I could give but ten is what they deserve.
Kimberly Osborne
Jan 17, 2021
This company responded promptly to our request for service. They came out in a matter of a few hours, and diagnosed our system very quickly. They worked diligently to find the appropriate parts that we needed to ensure that our system would function properly. They came back out the same day close to closing time to try and get our system fixed that same day since we have a small baby.
They ran into an issue and we're unable to fix it that evening, but came out on a Saturday morning when they are typically closed and fixed our system for us. We are very thankful that they paid attention to detail, came out on a day that they typically do not work just to fix our system, and they we're very caring and professional. I highly recommend this company for any of your HVAC needs. You will not be disappointed!
They ran into an issue and we're unable to fix it that evening, but came out on a Saturday morning when they are typically closed and fixed our system for us. We are very thankful that they paid attention to detail, came out on a day that they typically do not work just to fix our system, and they we're very caring and professional. I highly recommend this company for any of your HVAC needs. You will not be disappointed!
Dianne Shanks
Jan 01, 2021
Kathy Burgess
Nov 18, 2020
Shannon Arnold
Nov 17, 2020
Jacqueline Epps
Feb 19, 2020
I called the company this morning as my coolers were not cooling.spoke to Melissa. Really pleasant and they were able to accommodate me the same day.a plus. Vendors got to store at 12:28 (according to my camera) and left at 1:50 -- they charged me for 2 hours (not a plus) After explaining the problem, service techs were good at getting right to the issue to resolve (a plus).
They kept me informed and that was appreciated (a plus). Now, the surprise. Got my bill and it was $894.34.a whopping $500.00 more than I had paid just 2 years ago (highway robbery). Reason I was given is that the R-22 coolant was expensive and they charge $95.00 per pound and I was given 6 lbs. So I set out to find a small business that could have done the job.still looking but I went to refrigerant depot and saw they sell the same R-22 10 lb canister for $240.00 ($24.00 per pound). Charging $95.00 is just highway robbery.
A very expensive lesson learned here. Since I didn't want to do any searches and wanted to support a local business, I paid dearly for it. I will no longer be using this company as they seriously overcharge in service. As a result of this experience, I will not enter into the bi-monthly contract to service any of my equipments anymore. Supposedly my coolers should work now.
I'll monitor over the weekend. If it doesn't, I'll be on the phone first thing on Monday. For anyone thinking of using this company, MAKE SURE TO ASK FOR A QUOTE BEFORE YOU EVEN ATTEMPT TO HAVE SERVICE PERFORMED.
They kept me informed and that was appreciated (a plus). Now, the surprise. Got my bill and it was $894.34.a whopping $500.00 more than I had paid just 2 years ago (highway robbery). Reason I was given is that the R-22 coolant was expensive and they charge $95.00 per pound and I was given 6 lbs. So I set out to find a small business that could have done the job.still looking but I went to refrigerant depot and saw they sell the same R-22 10 lb canister for $240.00 ($24.00 per pound). Charging $95.00 is just highway robbery.
A very expensive lesson learned here. Since I didn't want to do any searches and wanted to support a local business, I paid dearly for it. I will no longer be using this company as they seriously overcharge in service. As a result of this experience, I will not enter into the bi-monthly contract to service any of my equipments anymore. Supposedly my coolers should work now.
I'll monitor over the weekend. If it doesn't, I'll be on the phone first thing on Monday. For anyone thinking of using this company, MAKE SURE TO ASK FOR A QUOTE BEFORE YOU EVEN ATTEMPT TO HAVE SERVICE PERFORMED.
Corey
Jan 20, 2020
Worst company I've ever had the displeasure of dealing with. They overcharge on the time that was spent at the location, and you don't find that out until they send you an invoice in the mail; at this point, the company becomes unable to be contacted. The receptionist is unable to help with any billing issues, for that the general manager is needed. While, we've had to contact this company on multiple occasions, the general manager is always unreachable.
This company is literally scamming people by adding extra time into their labor costs. This brings me to to the second issue, they allow the serviceman that had come to help to not properly check what the issues are. They let them guess that the issue is fixed and leave. They gave us a $500 bill overcharged the time spent with the issue still persistent with our freezer; at this point we had to get another overcharged time spent, and another $500 bill.
Since the invoices are sent via mail, we didn't even receive the first overcharge until after we had to have another serviceman come out. Resulting in two overpriced bills coming at the same time. This company is scamming people of their money, and become completely un-contactable for resolutions as soon as they send out their invoice for you to pay.
This company is literally scamming people by adding extra time into their labor costs. This brings me to to the second issue, they allow the serviceman that had come to help to not properly check what the issues are. They let them guess that the issue is fixed and leave. They gave us a $500 bill overcharged the time spent with the issue still persistent with our freezer; at this point we had to get another overcharged time spent, and another $500 bill.
Since the invoices are sent via mail, we didn't even receive the first overcharge until after we had to have another serviceman come out. Resulting in two overpriced bills coming at the same time. This company is scamming people of their money, and become completely un-contactable for resolutions as soon as they send out their invoice for you to pay.
