Providing professional plumbing and electrical services to New Iberia, Lafayette, and surrounding communities for over 15 years. You've probably seen our team out and about in New Iberia and the surrounding areas - our yellow-clad plumbers and electricians are always working hard to ensure that our community doesn't have to make any compromises when it comes to comfort.
Since 2004, Pipes & Plugs, LLC has specialized in providing caring, friendly, and reliable service to our customers, with no pushes towards unnecessary services or dishonest pricing.
Since 2004, Pipes & Plugs, LLC has specialized in providing caring, friendly, and reliable service to our customers, with no pushes towards unnecessary services or dishonest pricing.
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Pipes & Plugs, LLC is a premier home service company, proudly serving New Iberia, Lafayette, and surrounding areas. We provide unsurpassed plumbing and electrical care, bolstered by the progressive contractor alliances that help keep us on the cutting edge of technology. Our team takes pride in being one of the very few local companies trained to be environmentally friendly.
Our team at Pipes & Plugs is growing again, and currently, we have an opening for a licensed superstar service plumber. Integrity: the trust of our clients and each other is paramount, and our honesty solidifies that trust. At Pipes & Plugs L.L.C., we realize entrusting your home to a stranger can be uncomfortable, which is why we go above and beyond to ensure our customers feel confident when choosing our team for their electric and plumbing issues.We take the responsibility of repairing your home seriously.
At Pipes & Plugs, LLC, we want you to feel 100% safe and comfortable with your electrical and plumbing systems. That's why we provide our range of qualified services to our friends and neighbors in New Iberia and Lafayette. But we understand that sometimes, your budget may make it difficult to access the services your property needs.
Even the smallest plumbing problems can sometimes seem like a big deal. They can be messy, hard to fix on your own, and turn your home or office into an uncomfortable place for you and those you care about to live or work in. But while you may feel like your plumbing issue is an unsalvageable disaster, to our licensed New Iberia and Lafayette plumbers, it's just another day at the office.
Reviews (35)
April Byrom
Jun 09, 2022
Hunter & Malik we're courteous, knowledgeable & efficient. They worked diligently until the problem was resolved. The work was thorough and they left the areas neat & clean. I was also very thankful for the time they took to explain everything that was being done throughout the entire process. Services: Sewer cleaning, Drain cleaning
Eric Ellis
May 09, 2022
Patricia LaGrange
May 08, 2022
Hunter and Malik from Pipes and Plugs did a great job at the house that I am renovating to sell. They installed a new sink and piping, a new dishwasher, and a gas stove. Even though there were problems with making everything fit in the new custom cabinets, they used their great skill set and problem solving abilities to make everything fit beautifully. They were very professional and well mannered during the whole installation. Thanks for a great job that was well done!
Danny Adler
May 06, 2022
We reached out to pipes and plugs for a bathroom vent replacement which for any electrician should be a 2-3 hour job averaging $500-700 since it was already roughed out and had the wires. But because Hunter did not know what he was doing, he eyeballed the rough out, bought the vent fan and decided to cut the previous vent out from the attic prior to measuring the rough opening, and after installing the new vent from the attic did not realize the new vent was smaller than the rough opening.
Which was then followed up with "Do you guys need any sheet rock repair in other parts of your house? Because you do now." And instead of connecting the duct work with the collar that came with the box, they either lost it or took it to another job and did not vent it properly which he originally told me he would. After a month of delays and sheet rock repair and another visit to finish what they should have done in one day they were able to complete the job. However, because of the unprofessional work and inexperienced electrician that did the job we asked what a fair price would be for this job because we did not feel that $1000 for this type of service was fair, but instead of trying to agree on a fair price they refused and demanded to collect the full fee.
If you are looking to pay premium prices for below average work and customer experience then these are your guys. Attached are the photos of how Hunter left our house after "completing" the job.
Which was then followed up with "Do you guys need any sheet rock repair in other parts of your house? Because you do now." And instead of connecting the duct work with the collar that came with the box, they either lost it or took it to another job and did not vent it properly which he originally told me he would. After a month of delays and sheet rock repair and another visit to finish what they should have done in one day they were able to complete the job. However, because of the unprofessional work and inexperienced electrician that did the job we asked what a fair price would be for this job because we did not feel that $1000 for this type of service was fair, but instead of trying to agree on a fair price they refused and demanded to collect the full fee.
If you are looking to pay premium prices for below average work and customer experience then these are your guys. Attached are the photos of how Hunter left our house after "completing" the job.
George Fournet
Apr 24, 2022
Valery Leblanc
Apr 10, 2022
Great job! I had a major sewage line blockage causing all bathrooms to stop draining. With my house on a slab and without a visible cleanout drain outside, it was not an easy fix. Nathan and Zach worked diligently until the problem was resolved. They cleaned up extremely well and left no sign of having to remove and reinstall the toilets. I am extremely pleased with the work performed.
I only have one disappointment and that is, I called the night before as they still advertise 24 hour service and was told that they no longer take after hour callouts. I hope they add that service again.
I only have one disappointment and that is, I called the night before as they still advertise 24 hour service and was told that they no longer take after hour callouts. I hope they add that service again.
Phanat Xanamane
Feb 25, 2022
Hunter and Mark were the field technicians that worked on unblocking my sewer line. They were prompt, courteous, and professional. Price was given on the service at the start. It was a bit pricey but I was just glad to get the issue resolved quickly. They had the necessary equipment to resolve the issue and a impressive camera that could go into the pipes to inspect after the work was complete. They cleaned up and returned everything back to normal before they left. I would probably call them again if I need to have work done professionally.
Clarisse Guillory
Feb 19, 2022
Joshua Domingue
Jan 26, 2022
I had Hunter and Malik install a new pipes for the drain from my kitchen sink. These dudes went above an beyond, couldn't ask for more. Really good communication as well. Also had this company install a new water heater and hook up a gas stove for me last year. This is why I keep calling them when I need stuff done. Def recommend. Services: Plumbing pipe repair, Water heater installation, Plumbing leak detection
Shawn Scott
Jan 09, 2022
Phenomenal service, when they first arrived, I was concerned as they appeared young for the complexity of my issue. They were so polite, respectful and awesome communication through the repair process. Very clean and left better than when they arrived. This was a leak under concrete slab and came up with an idea that prevented no busting concrete and a simple reroute. Highly recommend and if I need will use again. Thanks Hunter and Malek, keep up the good work!
Corey Citrano
Jan 03, 2022
Dorothy La Shon Jefferson
Dec 28, 2021
Gary Phillips
Dec 27, 2021
. Had them run a gas line and install a gas fireplace insert. In the days following install we smelled gas. Found 3 fittings not tightened properly and leaking. Service manager returned my call, and said they followed procedure for checking for leaks. Regardless they left gas line leaking gas. Could have been really bad. My son-in-law and I found leaks and tightened. Would not recommend this company. If you do you better double check everything they do.
Annette Thompson
Dec 27, 2021
Erika Louviere
Dec 21, 2021
Chelsea Meyers
Dec 02, 2021
Erin Cuccia
Nov 27, 2021
We called and had them come out for a seriously clogged toilet. The men arrived an hour earlier than our appointment (they called first to make sure it was ok). They were very polite, even put shoe coverings on before they came inside my house. Once I showed them the offending toilet, they went right to work inspecting the problem. After about 10 minutes they explained in detail the next step to try to remedy the clog, even outlining what would be done if step 1 didn't work.
They had prices clearly listed for each step (if necessary) luckily the gentleman were able to remove the clog on the first try. From start to finish it only took about 20 minutes. I was highly satisfied and will definitely be recommending this company to anyone needing a plumber. Edited to add a thank you to Hunter and Maverick for the great work today.
They had prices clearly listed for each step (if necessary) luckily the gentleman were able to remove the clog on the first try. From start to finish it only took about 20 minutes. I was highly satisfied and will definitely be recommending this company to anyone needing a plumber. Edited to add a thank you to Hunter and Maverick for the great work today.
Mitch Melancon
Nov 23, 2021
Nathan an Zach arrived on time, explained the different options that were available. Fixed my 45 year old tub and shower with the best workmanship possible. Upon completing the jobs, they verified with me that it was completed to my satisfaction and made sure there was anything else. After cleaning area they informed me of other services they do. They will get my business again. Thanks Nathan and Zach
Liz Gary
Nov 05, 2021
Hunter & Brody we're very professional, knowledgeable & organized. I had a list of about 10 plumbing/electrical things that needed to be done. They keep me informed with the work they were doing. Also, Hunter did some diagnostic work & gave me great recommendations. I am very satisfied with their service & would use this company again.
Joseph Tilman Guidry Iii
Mar 23, 2021
Wanted to charge me $1,097 to change my double sink from the waste dump in the wall to the catch basin. I let my sink reach a state of disrepair, admittedly the top plywood was rotten. After Andrew gave me the. estimate I quickly shook his hand and dismissed him. I then went to Lowe's, purchased $70 in materials including tools I did not have and fixed it in less than an hour.
Should have done it myself the first time. One of my jobs in my company is to estimate fabrication work. Im here to tell you that you have a large issue with the estimation process.
Should have done it myself the first time. One of my jobs in my company is to estimate fabrication work. Im here to tell you that you have a large issue with the estimation process.
Ozaie J. Johnson
Mar 17, 2021
Casi Ah
Oct 20, 2020
Highly recommend their services. They were able to come within 3 hours of calling and considering it was after hours the pricing was very reasonable. They were extremely polite, respectful, friendly and knowledgeable. I will not hesitate to use their services again in future. Thank you very much for such a positive first time experience.
Casey Corley
Oct 20, 2020
Highly recommend their services. They were able to come within 3 hours of calling and considering it was after hours the pricing was very reasonable. They were extremely polite, respectful, friendly and knowledgeable. I will not hesitate to use their services again in future. Thank you very much for such a positive first time experience.
Stephanie Baudot
Oct 16, 2020
Marilyn Derise
Jun 10, 2020
Melanie Warnar Freeman
Feb 09, 2020
Kerry was able to find and fix the problems with our commercial plumbing system that had given us trouble for a couple of years and didn't just do a temporary fix but gave a permanent solution! For professionalism, thoroughness, excellent customer service you won't find a better plumbing company to meet all your plumbing needs!
Melanie Warnar Freeman
Feb 09, 2020
Kerry was able to find and fix the problems with our commercial plumbing system that had given us trouble for a couple of years and didn’t just do a temporary fix but gave a permanent solution! For professionalism, thoroughness, excellent customer service you won’t find a better plumbing company to meet all your plumbing needs!
Bev Wright
Jan 16, 2020
Bev Wright
Jan 16, 2020
Craig R.
Jan 16, 2020
Mele K. Gonzales
Dec 27, 2019
Kristi Daigle Boudreaux
Jul 03, 2019
Neicey Boutte
Apr 16, 2019
Would I recommend pipes&plugs absolutely Steven and Seth were amazing and worked non stop to make sure that everything was top notch and in working order. Those 2 men worked hours and hours and didn't complain 1 bit .There energy and great vibes showed me and my family just how much they love and value their job... So thank u Pipes &Plugs and an special Thank u to Steven and Seth for an job well done
Joan Ellen Walker
Jul 03, 2018
Dawn O.
Feb 16, 2018
I was living out of state trying to purchase a house in New Iberia and wanted to hire a plumber to run a camera through the main sewer line to make sure it wouldn't require expensive repairs or replacement. Several locals recommended Pipes & Plugs so I gave them (and several others) a call to see how much that would cost. Most of the quotes were less than the one Kevin at Pipes & Plugs offered but they charged a per-foot fee for the camera through the line. Kevin offered a higher flat-rate fee and he also included a pre-purchase inspection on the plumbing, which I wasn't expecting at all!
That clinched the deal and I hired Kevin. He not only ran the camera through the line, he also went into the crawl space under the house, took pictures, made notes, and inspected the plumbing inside the house. He sent me a detailed email listing all the problems he found and included a video of the camera he sent through the line. Kevin was articulate, thorough and professional and I appreciate how easy he was to do business with.
That clinched the deal and I hired Kevin. He not only ran the camera through the line, he also went into the crawl space under the house, took pictures, made notes, and inspected the plumbing inside the house. He sent me a detailed email listing all the problems he found and included a video of the camera he sent through the line. Kevin was articulate, thorough and professional and I appreciate how easy he was to do business with.