R & R Air Conditioning & Heating

On Wednesday, October 21, 2021. R & R installers removed my old HVAC and installed new ones. The installers were exceptional in getting the project complete from start to finished. I have worked with R & R Air Conditioning since the companies inception in 1995. Every service performed on my systems by R & R from the companies inception has been with professionalism and through.

I recommend R&R Air Conditioning to all my friends and neighbors. They just installed an new ac system in my home and I could not be happier with there service. They showed up on time, protected my carpet, and kept the jobsite clean. Great job. Services: Install AC, HVAC duct & vent installation

I can't say enough great things about R&R. I had a poorly installed Geothermal system at my new house I moved into. They came in and gave me a full assessment to make some changes to may the system more efficient. RR installed the efficiency the new updates to my Geothermal system on 12/31. The next month my bill was 30% less. They did great work and are very responsive.

When my AC broke last night they were able to come out and fix it right away at my earliest convenience. They responded fast and were so much more affordable than any of the other places I called. Both the lady I scheduled the apointment with and the tech were extremely friendly, helpful and professional. The repair and diagnostics took less than an hour and was very affordable! Overall great experience!

Our A/C went out late last night and temps got up to 80 degrees inside the house. I called after 8pm and they picked up immediately and offered to send someone out last night if necessary. I declined but they sent Felipe Puente out first thing this morning. He found the problem quickly and was able to get the system cooling less than an hour after showing up.

We were only charged for the 2 parts he had to replace, the service call, and 1 hour of labor. Total cost was way less than we expected, and Felipe went above and beyond and even cleaned off our return duct grates while he was here. Service was outstanding from start to finish and we'll definitely call R&R first anytime we have an issue!

I received quotes for a new hvsc system from 3 other purveyors. Then I called R&R who had installed a system for a relative. The quote I received from R&R was thousands of dollars less expensive and was for a better system. When I called for a free estimate I did not have to contend with the nonsense from the other purveyors about a $75 to $100 charge to evaluate the situation and spend time telling them I did not need an evaluation, I needed a quote.

Although I was initially concerned about the adage you get what you pay for and if it seems too good to be true, it probably is, I contracted with R&R. They were professional and efficient and very hard workers, having to be in the attic all day on a hot day, dismantling the old system and installing the new one. They followed up with a phone call to make sure I was satisfied. I generally don't recommend anything to anyone, but in the case of R&R my advice is to get the other quotes first and then call R&R. I think you will be glad you did.

We had AC problems on the fourth of July and called R & R. They replaced the starter capacitor and got the unit running that day. However, because our unit was original builder equipment and over 17 years old I asked for an estimate for a complete new system. They provided me a very reasonable cost to replace my system and installed the unit three days later.

Their installation team was professional, on time, respectful of my property and had the unit running be mid afternoon. They hauled away my old unit and cleaned up afterward. They communicate well and there were no surprises. They are a small family owned business and take pride in their work and reputation. I would use them again and highly recommend them.

Just had one of my units replaced. Felipe Puente, the lead installer for R & R is very professional and did everything he said he would. He even went the extra mile and came back after I bought a Wi-Fi Thermostat to work with my new system and installed it for me at no charge. This company really cares and wants satisfied customers. I am a satisfied customer now and will call them when I need service and when it's time to replace my other unit.

We used R&R to come check the unit and determine if the A/C was truly cooling as it should be. We let the company know that our A/C was working though it was not as cool as the thermostat read. Luis came to our house and immediately wanted to clean the condenser coils. This was great with us though we asked for someone to come and check temperatures around the house in an effort to determine if we needed to balance the air or move a thermostat. Luis told us that his infrared laser temperature gun was being recalibrated and he would not be able to check the temperature. Unfortunately, cleaning condenser coils has nothing to do with why it feels 78 when the thermostat reads 70.

And the only tool which would be helpful (and seems integral to this profession) wasn't available. Unfortunately, we spent $120 to clean condenser coils and nothing was done about the problem that we called for.

We live in Highland Park and it seems that everyone that provides services has a higher price when they come here. My sister recommended R & R, they're the best! I have used them for several years now & have never had anything but great experiences with them. Not only do they do a great job at a fair rate, they pointed out another problem that was unrelated to there service, but saved me thousands. This company is a prime example of how businesses SHOULD conduct business. Two thumbs, way up!