Gallaghers Heating Air Conditioning

I wanted to be sure and write a review for the outstanding and professional service I received yesterday from Sean Morgan at Gallagher's heating and air. From the time he entered my home he explained everything as he went along and what my options were. While other companies told me I had to replace my Air Conditioner, which he said would be best for energy savings.

Once I explained my financial situation he was able to offer me a repair that would cost me around $800. what a pleasant surprise during these hard times for everyone. he gave me first class service with a smile. Thank You for hiring people with great customer service and please pass along my thanks to Sean. It is definitely a 5 star review

They were punctual, and got the job done within the estimated time frame at the estimated cost. I called other local companies for quote's and never got a call back. Service: Ductless heating & A/C services

The Technician was professional and efficient yet wordy. Quoted $385 to fix a wire on my A.C unit. Got it done by another professional for a fraction of the quote.

Cesar Ruiz from Gallagher Heating and Air Conditioning was our service technician. I would like to commend his thoroughness, helpfulness, honesty and knowledge base. He did a great job in explaining our options and showed sensitivity regarding our requests and questions. Really appreciated his no pressure approach to possibly purchasing a new system from Gallagher. Kudos to him and company!.

We had a problem with our heating and air, Ivan the service technician, was Awesome, He got us running and his dedication to customer service is outstanding, very intelligent and knows his job, Gallagers got one good employee, in Ivan Persic. Great asset to have in the heating in air field, Thank you Gallagers,

Gallagher's came out and fixed my Heater Same day. They had the parts picked up and came back to complete the job! Thanks Fellas!

Stay away from this company. They will disable your heating unit so they can sell you a new one for $18,000. True story.

It's always something with them. I vowed never to use them again after all the prior tech service problems and customer services issues, but my wife talked me into giving them another chance. Today, they no-called no-showed for our scheduled appointment. The tech called in sick, and no one bothered to call us, so we sat at home for the entire service window waiting for them to show (4 hours in the afternoon). We had to call the office to find out we was cancelled. No apology given. By that point, our whole day was shot.

Extremely thorough and communicative. Very professional from Service Tech to Sales Team, to install crew. Every option for new unit was laid out for me with cost and effectiveness for my home and I was not pressed into any sale I did not need or feel comfortable with. Install and set-up of new unit went smooth. Follow ups were performed by Gallagher's to make sure I was happy with crews, air conditioner, and overall customer service.

They left my home clean and made sure I was overly satisfied before they left. Even installed my new thermostats which I purchased without question. I would recommend Gallagher's to anyone! ANYONE!

Had them come out and do a check up on my 2 year old unit because I was thinking of selling and wanted a good report to show buyers. Never had any issues with my air since the install and even the inspection report by their tech came back with everything working great. Well surprise, surprise. 3 days later on a Friday the unit is broken, I call them and of course they are closed over the weekend per the answering service even though the website says 24/7 emergency services.

A tech comes on Monday after all of us have been sweating all freaking weekend only to tell me the Motor is burned out and it would be $1800 to fix plus another $79 for this service call, are you kidding me! You don't find it suspicious that only 3 days earlier it was in perfect working order, your tech messed with it and now it's burnt out! I'm not saying he did anything on purpose but something happened while he was working on it to burn out a perfectly good motor.

I reached out to the install people and they said it was still under warranty and a Gallaghers tech could replace it since he was here. Of course he didn't want to do that since they didn't do the install and didn't know if they could get the part. I'm so far mad at this point he needs to leave if he is not going to fix it. Cut to the next day and surprise again, they found the part and could come out in a few days to install at the $1800 rate!

I had to hang up before not so nice words exited my mouth. So here we are in 102-106 degree weather with no air for almost a week and they refuse to acknowledge any responsibility. I will never do business with these people again and I most certainly will never recommend them to people, least you could do is refund my $140 in service calls so I can pay for another company to come out and fix what you broke!

I hope the driver of the truck is the owner of the company because for him, I will never recommend this company or use them personally. Today at 4:30pm on truxel this driver cut off my family in work truck #104, so we honked, then he proceeded to flip us off as if we did something wrong. Very bold of him to act in such a manner while driving a work vehicle. What a great reflection of the business he works for.

We were selling our home and discovered the AC wasn't working during the home inspection. Gallagher's came out diagnosed the problem and replaced our coil in time to close escrow. Great work guys! I would recommend them to my mom.

This company send technicians to come and didn't do maintainance for your air conditioning or heater but just find any defects or parts that your system have and make you fear to spend money on that. Telling you this part could go wrong or will break any time and the replacement is a thousand when your heating or air continuing is working just fine.

Their technicians are not trained well or understandable and not customer based service. They just want to lecture or push customer or housewives or elders to believe what they said. The service guy is very proud and arrogant.

We have had good experiences with the plumbing side of the business. This was the second and it was a simple issue. He told me what to check before calling if I notice the problem again. The previous time, the guy got us to enroll in their Shamrock Club for semi annual HVAC inspections, and quarterly $25 gift cards. On the first inspection, the tech tried to sell us a new unit, unnecessarily.

I don't think we have received the cards every quarter. They aren't as usable sold to us - in fact - I have made three calls to try and use the cards that haven't expired yet. For plumbing- no complaints - for HVAC - I'd think twice.

My husband said he was nice and respectful. He explained exactly why we needed a part by showing my husband what it looked like and why it wasn't working right showed him the date on the part it was almost 18 years old. He ordered us a new part and said he would be back tomorrow to install it. Great experience with this company. Service: Repair AC

We've been part of the Shamrock Club for 18 years, and the Gallagher's service technicians are always professional. I appreciate how they respect our property, wearing coverings on their shoes inside and requesting to move things outside. I also appreciate their protective masking to protect themselves and customers. They make sensible recommendations, and do great work!

Gallagher's is a top notch company all around. Very customer service oriented. Trevor is incredibly knowledgeable and does outstanding work. Appreciate all he has done for us! Service: HVAC maintenance

They installed my new heating unit and air and all my ducts were changed out. Staff and technicians and everybody was really nice and knowledgeable which I appreciate it but when I went to use my whole house fan it didn't turn on so I called Gallaghers as they were the last ones in the attic working around my house fan and asked if maybe they accidentally tripped something or disconnected it and I was told by management that they don't do that and to call a mechanical engineer which I did and found out they had tripped my system

Huck was the technician that came to the house. Very professional and informative. Very detailed about what was being done. Worked on all the paperwork to get me approved for a new installation. Respectful and honest. Showed pictures of things that were not right

Caesar arrived on time and got right to work. He checked our unit for any problems and replaced our filters. He showed me a photo of the blower motor and the dust on it. He suggest a complete cleaning, and that it could be done. I looked at the photo and decided to blow out the dust myself. He was very professional and we are pleased with this visit. Thank you, Daniel Forbes.

One of Gallagher's senior technicians performed its semi-annual check of my whole-house HVAC system that the company installed in 2018. As always, he was both personable and professional; did an extensive check of the system, changed my electronic Air Ranger filter, effected a minor furnace repair, and shared a lot of information about how the equipment works so I can monitor its operation more effectively. All this was covered under my maintenance contract - and someone will be back in 6 months to check things out again! I couldn't be more pleased.

We had our furnace go out during a cold snap. when I tell you this tech or should I say "salesmen" tries to sell me a new 25000 dollar unit before even looking at it. even though this was the first time it had gone out and even though our house was built in 06 making the unit not that old. I definitely declined and when the tech found the issue he of course found other problems with the unit telling me to fix everything was gonna look like about 8000 dollars.

I told him to only fix the thing that was causing the furnace not to work and that I'd worry about the rest at a later time. this is when he proceeded to tell me of their shamrock club where for a small monthly fee you can save money on their parts and equipment but this too is a joke because you are paying "extra" money to "feel" like your saving money because their parts are ridiculously over priced. they ended up getting about 900 bucks out of me but I won't give them a penny more. fast forward 2 months and the furnace goes out again so I go with a different company a friend recommended and they were here and along with fixing the furnace and diagnosing it I paid about 200 bucks. they diagnosed it without the knowledge that a Gallagher tech was here and they didn't see the same issues so when I asked them to follow up on those issues as well after he was done he said that he didn't see those issues and said how he has helped A LOT of unhappy Gallagher customers. these people are scam artists and will squeeze you for every penny you've got Update! Had a pleasant conversation with Jim Gary the operations manager about my experience and what went wrong.

He apologized for how the Company made me feel after visiting my home and noticed some training opportunities based on the feedback I had given. He was understanding of why I felt this way and the call made me feel better about the business I had done with them Thank you

My 90 year old mother, who lives alone and maintains the house I grew up in, has been a loyal customer and paid 16.99 for a club membership to Park Mechanical for 45 years. That equals 9,180.00. She has her HVAC system checked twice a year so it was a shock to her to find out after a recent check that a gas valve failed leaving her in the cold, with a raging pandemic and she has not been vaccinated.

It was also a shock when she found out her warranty was only 5 years instead of 10. (She paid 10,000.00 for the unit) and the warranty expired a month ago. Park Mechanical would not honor the newly expired warranty. They told her it would take 7 days to get the part. She sat in her cold house for 2 days and finally called another company who installed the part the same day. This company failed my mother.

Very professional customer service, from the appointment reminder, to the service technician, Raymond, that did an outstanding job. He was clean and courteous, and thoroughly explained what was done, and what was needed. I would definitely recommend using Gallagher's Heating and Air! Services: HVAC system maintenance, A/C system repair

This is the second time Tyler has came out to our house. He is always on time, very professional, knows what is doing and always polite. All of my experiences with Gallagher's has been top notch.