Cilento Pipeline Plumbing & Heating

This is my third time using Cilento Pipeline on my 73 year old house. They get the job done right each time. This time it was a corroded and clogged washer drain pipe dangerously close to my water main valve and my concrete slab. They managed to cut off the corroded cast iron part, and hook in plastic drain parts including a removable trap and a cleanout port, all on the same day I called. The drain passed a full washer load test, and I am completely satisfied.

We used Cilento for a new bathroom and new gas fireplace. They did an outstanding job from start to finish. The owner John came to look at the job and gave me a fair quote on the spot, which was a breath of fresh air after getting jerked around by multiple contractors who took forever to get me estimates and sometimes didn't even respond after wasting my time looking at the job.

When it came time for the work, the crew arrived on time, were a pleasure to work with and did an immaculate job. John came to inspect the work as well and made sure everything was good. Also they fixed some other things they noticed when they were here and were more than fair with the price. Honestly can't say enough about the service I received from this company.

I've used Cilento Pipeline several times and they never disappoint. The staff is very professional and they provide excellent customer service. Today I had the pleasure of meeting Sergio. I was having an issue with a new toilet that I recently had installed. Sergio was very thorough in explaining how he was going to address the problem. He assured me he would figure out the issue and resolve it.

True to his word, he identified the issue quickly and resolved it to my complete satisfaction. He had to remove the toilet, clean it out and reset it. Sergio is very knowledgeable, professional and courteous. I highly recommend Cilento.

My church has used Cilento Pipeline for more than 12 years. They are responsive to your calls, reliable and most of all professional and knowledgeable. Services: Water heater repair, Water tank repair

Excellent services cel been a customer for many years. They have always been accommodating. Called this morning and the plumber (Bruce, the best) was there earlier than expected.

Cilento Pipeline is a professional honest plumbing contractor we have been happy doing business with. Owner, John, and employees very friendly and easy to work with. Highly recommend their services. Service: Water heater repair

I called yesterday for the first time. I got a call back in a reasonable time and they set up an appointment for the plumber to come over within a couple if hours. He looked at what had to be done and scheduled to come back today to do the job. They arrived on time. Completed the job and explained what they did and did not do. I'll definitely be calling again when I have other plumbing work to be done.

Cilento plumbing and heating has been my go-to company since 2016. That in itself says volumes. All my plumbing issues have been complicated due to the age of my home. I have always been satisfied with the work performed and I recommend them highly. Today's job was no exception.

Cilento has a professional crew. They were there on time, every day and did a great job. All hard workers and very personable guys. They did an oil to gas - full conversion for me, and so far so good. I would recommend and use them again.

We've been working with the plumbers at Cilento for a number of years, so this review is way overdue. They recently put in a new water heater, for which we needed a permit. As part of this job, we also needed a chimney liner. We had to be in contact with the owner, John, who was extremely pleasant and helpful. The job was done perfectly and neatly. The workers made sure to cover floor areas and cleaned up so well. They were respectful and easy to work with. We passed inspection thankfully. Great job done!

Cilento Pipeline is the best Plumbing company I have ever worked with. They were highly recommended and truly out did themselves. Not only was the value significantly better than the alternative options I quoted, but the service and the professionalism was one of a kind. Special thanks to Prince and Patrick for their hard work and assistance.

We needed a new hot water heater and we called this business to do the job. We've used them before and were very happy with their excellent work, polite workers and clean job. Can't say it's not pricey, but worth every penny.

Cilento Pipeline installed a new Tankless water heater / Heating combo they did an amazing clean job for me. John and his friendly crew know what they are doing i was not rushed they arrived on time and cleaned all mess after the job. Price fairly reasonable and no surprises with additional charges at end of the job. actually, they did some extra work for me and did not charge for it.

We have been using Cilento Plumbing for about 7 years for maintenance on our tankless boiler/heating system. They are always accommodating, prompt, polite and now during Covid, sensitive to protocols. Bruce has done our service and is wonderful. Recently Bruce was unable to make an appointment so the owner personally came to complete a repair when the necessary parts came in. THAT'S SERVICE you don't usually get! I have no reservations in giving an exceptional recommendation to Cilento Plumbing.

Late. Inept. Scam-artist. Inconsistent mask wearing. Sloppy. Forgetful. Anyone that five star reviewed obviously is friends with whomever owns this racket.

I called them twice this year. Once for a leaking pipe that another company told me would cost $7,000 for their misdiagnosis of the problem. Cilento found the problem was a loose bolt that only needed tightening between the riser and the main waterline. I was more than ecstatic to pay $150 since plumbers are paid by the hour. There was no erosion of the main waterline.

The other call was for my boiler. A box on my gas boiler needed to be changed. I find their plumbers to be knowledgeable, efficient, fast, and businesslike, and their prices are reasonable. I found them through posts in nextdoorneighbors. com. Thank you, Cilento!

This is a great company. We had an issue today and got an appointment right away. In about five minutes the issue was fixed without charging us and arm and a leg. We've used Cilento in the past and the experience is always pleasant and professional. John comes to your house with a smile and ready to make the customer happy. A few years ago, on a Sunday, we woke up to a freezing house. Something was wrong. When we called, we showed John our burner via smart phone and he did some trouble shooting and we had heat! These are the plumbers YOU WANT!

I have never used them before but went by the reviews and they totally lived up to their excellent reviews. Came within a few hours of calling them, gentleman was wearing a mask and very nice. John, the owner came back the next day. It's a pleasure to do business with nice, trustworthy people. Now I can say, I have a plumber and heating company I use!

Very nice and helpful. John genuinely wants to help get the right solution and is quick to respond. The times I called he always answered even on a weekend which is very helpful when you need to figure out how to resolve an issue asap!

John and his team did a great job, as usual. Fast, professional and expedient service. Always our go-to guys for plumbing needs at our Long Beach property.

I've had Cilento Plumbing at my house for several different issues. They are VERY professional and courteous. I highly recommend them for any and all plumbing needs

Had an emergency with my hot water heater and gave Cilento Pipeline Plumbing a call. The absolute best ever! Extremely reliable and trustworthy. The owner, John, was very polite and professional and offered great service.

I called Cilento because I needed someone to check out my dryer exhaust and some other water issues. Scheduling the appointment was simple and staff was very friendly over the phone. Billy showed up on time and understood my issues. He explained why it was happening and what needed to be done to correct the problems. I really appreciated that Billy provided quotes and suggested what get fixed today and what could wait.

He finished the work within 2 hours and the work came out beautifully. He had to drill a hole in my house and it really looks good now. I will definitely call Cilento in the future to complete the other work that wasn't such a priority today. Thank you, Cilento and Billy.

I had a recent installation of a shower base. They were on time professional did a great job. John personally inspected the job before completion and ensured all was done to his satisfaction. Bill and Ethan did the install and they were excellent I highly recommend this company

After our former plumber failed to fix our bathroom radiant floor after a couple of visits, I found Cilento Pipeline on Yelp and scheduled an appointment with Rachel who was very nice and polite. Technician Bruce arrived right on time (a rarity in my experience), quickly diagnosed the problem, gave us a reasonable price, and did the work in about an hour.

Now our floor heats up without a problem. Also Bruce pointed out some issues with our boiler that we can get fixed under our oil company service contract. Great service, highly recommended!

I was having an issue with the water fill on my boiler. My oil company was giving me a hard time to fix the part. I never had any contact with this company before, but I called cilento plumbing to fix the issue. the morning of the appointment, the owner himself (john), called me and advised me to see if the oil company would fix it as I am under contact with them and this process could be costly.

He stated that, although he would like my business, I may save myself some money on labor if the oil company would fix it as long as they are not marking up the cost of parts too much. Needless to say, I think his concern for the customers financial burden being a priority over his financial gain speaks for itself regarding the honesty and integrity of this company. I plan on converting to gas in a couple months and am very confident I know what company I am hiring to do the job. cilento!

After Hurricane Sandy I put up a Baxi Luna tankless Boiler to replace the traditional one I lost in the storm. Well after 2 years the machine started to have problems. I called them, on a friends recommendation and they came almost immediately and knew exactly what was wrong with it. They fixed it. Of course being a practically new machine I was disappointed that I needed $1100 worth of work but being that said, not many plumbers after the storm knew all that much about the water quality in LB being so poor and that filters were needed in order to protect the machine. I highly recommend this company for all your plumbing needs.

Recommended by a friend who is a general contractor. This was a big job replacing all plumbing under the house in a low, dark, cramped crawl space as well as rehanging the gas lines. The plumbers, John, Daniel, and crew are extremely professional, friendly, address concerns and questions quickly and kept dirt and disruption to a minimum (huge for us)!

As a homeowner I wanted to learn how to keep calls to a minimum and Danial taught me how to replace my water filter. When you call the office the receptionist is also very friendly and professional and gets back to you quickly. I would highly recommend this company. I will certainly use them for any future projects. Thanks!

I had a terrible installation of a wall-hung boiler by another company. I called this company on the recommendation of the authorized dealer. I was very impressed with the professionalism of the technician, Bruce, as well as the office staff. I have never before had a plumber come early for an appointment. The owner of the company actually spoke to me on the telephone and went above and beyond to help me fix the poor installation that I had done by another company.

If you own a home, you know that you are not looking for low prices, you want good, secure service at a fair price. And you want to be treated fairly. That is the reason I have recommended this company to my neighbors. They have a great deal of experience with homes on Long Island. Their technicians have obviously been working for the company a good while.

I feel relief to know that when I have a plumbing issue, I can call them. They will come when they say they will come, they will fix the problem to a higher standard than most and they will leave your place tidy. The bill will be what you were expecting. Call them, that is what you will get. No monkey business!

I feel obligated to write a review on Cilento Pipeline. I called last week during the deep freeze and thought our pipes were frozen in the bathroom. I called at 1pm and explained to Brook our problem. She said someone would be at our house by 4pm. Low and behold, the owner John was at our house at 4pm. John was able to analyze the problem, buy the piece that was needed and had everything repaired in 2 hours. John was right on with the problem.

He was personable and very fair. We have been using another plumber in our area for our conversion to gas but I will never go back. Cilento Pipeline is the go to plumber for any of your needs. I can not thank them enough for their customer service form the time I made first contact with Brook in the office until the problem was resolved by John. Thank you guys! We plan on using John for all our future work!