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Touchstone Heating & Air Few systems are as important as your air conditioner when you live in Lake City, FL. We understand the importance of this comfort system. That's why we make sure to offer comprehensive air conditioner services for a variety of systems. We provide installs, repairs, maintenance, and replacements for central ACs, heat pumps, ductless units, and even zone control systems. The temperatures may not reach the single digits out here but it can still get cold. With our help, you'll never need to worry about being able to keep your house warm.
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Reviews (27)
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Hazel Thames
Jun 25, 2022
They came out to inspect our vent for dust and mold. All was good there. We set up a service for twice a year and they did a great job and explained his process. We are very happy with their professionalism! Service: HVAC system maintenance
Denise Bose
Jun 21, 2022
Got home on Friday afternoon and it was a bit warm in my house so I called the office and within 30 minutes a technical was at my home and when he left the unit was working and cooled my house down. Great Company Great people. They are the best for me and my family. Service: A/C system repair
Syd & Dan Clermont
Jun 17, 2022
Highly recommend! We closed on our home and as soon as we got the keys the AC was done for. It was 90+ in our house! They were super professional, offered financing (replacing a full AC is expensive!) and got us in quickly. They also replaced all the vent covers, thermostat (with their number on it for quick reference!), and explained to me everything we needed to know as first time home owners taking care of an AC in Florida LOL.

They took great care of our home and got the job done quickly even though it was so hot out. We will for sure be taking advantage of the warranties and maintenance plans they offer. Thank you guys!
Ron Koehler
May 06, 2022
Touchstone has maintained our heat pump running like new for years. They are the only ones I would recommend because of their excellent track record. A great place to do business with. Friendly, courteous and professional.
Makeba Murphy
Apr 14, 2022
Touchstone installed our new AC unit several years ago. It was mid summer and extremely hot! They were very responsive, prompt and installed our new unit in no time. They contact us for maintenance in order to keep our unit functioning properly. Awesome owners, employees and company! Services: Installation, HVAC system maintenance
Amanda Anthony
Mar 14, 2022
Great company! I had a vent duct come off and RONALD was sent out to take care of us. He was very nice and professional. He took care of us quickly and was on time. We also had BLAKE come out a few weeks later and service our HVAC. He was very kind and professional. He was very thorough and cleaned the unit inside and out. Looked like new when he finished.

We appreciate how easy it is to work with Touchstone. I like that they send a courtesy text & phone call when they are on the way. The maintenance service they offer is a great program. I highly recommend Touchstone!
Franklin A. Frey
Mar 13, 2022
I have been using Touchstone for the last year. They are always very professional, knowledgeable and polite. They have always performed their work to a high standard which I know I can count in them to do. I recommend Touchstone for any and all HVAC work that you may need. Service: HVAC system maintenance
Angie Hingson
Feb 27, 2022
What a great company! I hesitated to call them on the coldest weekend of the year, but when I had an issue with my unit, they came within two hours and had me back in business quickly. I'm so thankful for them and appreciate their professionalism and attention to detail. The employees are always kind and respectful. I highly recommend Touchstone Heating and Air!
Breann Garbas
Feb 15, 2022
My technician Ronald was incredibly friendly and knowledgeable. Found a problem I didn't know I was having since we weren't running the air (cold snap) and got it fixed before the temps went back up this week. Explained it all in easy to understand language. Looking forward to seeing him again in 6 months. Service: HVAC system maintenance
Jerry Blalock
Dec 31, 2021
I have my A/C serviced by Touchstone Heating and Air twice a year. Great service and well worth the money. I had a small problem with my unit, so I called them and they came very quick, fixed the problem for no charge because I'm a gold club member. Services: AC maintenance, Repair AC
Joe Lucaa
Dec 30, 2021
Awesome services, very professional the tech's cleaned up after the service, I recommend this company to anyone who wants repairs or a new AC unit, they do what they say and always professional. Service: AC maintenance
Mary Wyatt
Dec 29, 2021
Touchstone has taken care of our hvac from the day our house was built. They are the best! Services: HVAC maintenance, Repair AC, Cleaning, Installation
Jerrilynne Nichols
Dec 27, 2021
Huge shout out to the Technicians - John Holt & Jared Touchstone for being Awesome! Thank you very much for everything! Services: HVAC maintenance, Cleaning, Clean ducts & vents
Terry Puckett
Dec 20, 2021
What an amazing company! Mark and his team have been consistent and have gone above and beyond. From initial install to a complete re-install, from minor repair to major repair Mark and his team have flawlessly performed and out performed themselves I wouldn't choose another heating and AC company if my life depended on it.
Fred Hernandez
Dec 14, 2021
Mark @ Touchstone Heating and Air Inc. My wife and I want to thank you again for your excellent team of very professional and knowledgeable crew. From my initial call to Ann Marie with and immediate in house scheduled inspection and quote with you Mark (Owner). I also want to give huge shot out to Toby, Ronald and Jareth amongst others that came to my house today and replaced my AC UNIT and moved to my desired location, installed insulation in my attic thru my whole house and gave me crash course and pointers on how to maintain my AC unit.

This is what you call 5 STAR customer service and I'm grateful that i went with a local business owner. ANYONE LOOKING FOR SERVICE, REPAIR OR REPLACEMENT OF YOUR AC THIS COMPANY IS THE WAY TO GO.
Jack Bierman
Dec 13, 2021
I have been using them since I moved to this area about 18 months ago and they are very responsive to questions and requests. and the price is reasonable. I'm totally satisfied. Service: AC maintenance
Jordyn Griffis
Dec 04, 2021
Great service and everyone was super friendly! Our technicians who installed our new unit was very professional and did an excellent job! I would highly recommend!
Christina McKenzie McNiel
Nov 25, 2021
Touchstone Heating and Air are hands down the only company we will call for any of our heating or air needs. They have always been very responsive and have scheduled and arrived in a timely manner, sometimes even within just a few short hours of our call in. Ronald is who we always request as our technician but any one of them who have come to our home have been professional and they always put the customer first! Thank you.
Lynsee Dicks
Nov 17, 2021
This company did a phenomenal job in our home. The technicians were highly professional, and they put the customer first. What a great experience!
Elliott Viv
Oct 30, 2021
Always delivered what they promised. Service is prompt and affordable. The yearly service plan is the way to go for sure.
Sandy Caserta
Oct 07, 2021
Great, friendly service! John and Blake were knowledgeable and kind. Would definitely recommend! Thanks guys! #ATeam
Beverly Roberts
Sep 24, 2021
Mark Touchstone and his crew are amazing! They have serviced my old a/c for years. They have always been prompt, knowledgeable, and helpful. I bought a new York unit in April and I have been thrilled. MY electric bill has come down, but I am so happy with Touchstone's attention to detail. Randy just came to make sure everything was as it should be. The entire crew is like a big family. They even start their day at the shop with prayer. Randy even told that Mark is the best boss ever! I can surely believe that!
Donna Dorman
Sep 24, 2021
This was by far the best experience I've ever had with an A/C company and over the years I have used quite a few. I called them just before 8am they immediately answered and listened to my problem with my A/C and said they would call me back within 5 min. They did and told me that they could have a technician on the way to my home right away if that would work for me.

By 8:30, Ronald shows up at the door ready to help! He diagnosed that my condenser fan was going bad and needed to be replaced. By 10am new fan was installed and cool air was again blowing in my home, and I was able to resume my day without much of an interruption. From start to finish everyone was helpful, prompt and professional. The owner even thanked me for giving them a chance before they even came to the house.

Well I sure am glad I did. The price seemed reasonable for the job they did and I will definitely only use them and will recommend their company every time I get the chance. When the A/C stops working, we consider that an EMERGENCY in our house and I am so thankful they responded as quickly as they did!
Aaron Robinson
Sep 22, 2021
This company is always professional and honest. They provide awesome service. We have been using them for about 10 years with nothing but total happiness. We have had Jonathan as our main service technician and he is amazing. Has a great smile and awesome people skills. Never once has anyone ever had to come behind him to fix anything. He is the best service technician we ever had. Touch Stone Heating and Air cares about their customers and put our needs first. Highly recommend Touch Stone Heating and Air Inc.
Beverly Bagley Scott
Sep 16, 2021
Best A/C service around, we would never use anyone else. Professional, great customer service and very prompt.
Norma K.
Jun 22, 2020
I have used Touchstone Heating & Air, for the past several years to service my air conditioner, I am very happy with their work. They are punctual, does an excellent job. I would not hesitate to recommend them to anyone. They will even respond to messages after hours which was completely unexpected. Thank you
Amy A.
Sep 09, 2018
Touchstone put in my unit several years ago; they have continued to provide maintenance on that system. Their technicians have been prompt, courteous and knowledgeable. I feel like they are a great value for the service that you get! Thanks Touchstone Heating and Air!