Tropic Heating & Air

Josh is a very qualified and conscientious about his work! Great work ethic and did a great job we are very pleased with his work and will recommend Charlies Tropic Air to all our friends and family! Thank you for keeping us cool. Service: A/C system maintenance

For years we had ongoing problems with our aging combo/package unit. It used to freeze up regularly until Charlie's installed a temperature sensor on the coil. It's been virtually trouble-free since then. And Charlie's was like the 6th or 7th outfit we had work on it. Charlie's is our hero

I have been a customer of Charlie's Tropic H&AC since he started his business. They have serviced all of my rental properties, personal residences and short-term rental homes always! Professional, always accessible and reasonably priced. I have always had the annual maintenance plan and they come every 6-months to service, clean and change the filter (if you ask for one). My unit is STILL running strong after over 10 years and yes. I do have a salt air location! Try them. you will be very satisfied.

My air handler needed replaced. The first unnamed company spent five minutes looking at both the air handler and outside AC unit and told me everything was bad and had to be replaced. I told the first company I was going to get a second company to look at it as my outside unit was only a couple of years old. So I called Charlie's Tropic because I had heard good things about them.

They came right out and spent some time checking everything. Was told I needed the air handler and just some routine maintenance on the outside unit. I was quoted a fair price and agreed to contract. While awaiting for my air handler to be shipped (at the time only two in state of FL), they sent Ronnie and Dylan out to get unit temporarily running until installation. The guys were so professional and sweet. I couldn't be happier with the entire process and my 10 year warranty. I whole heartedly recommend this company.

Dylan, Michael and Josh did a great job with cleaning my duct work, provided good information after saving me replacing the ducts and worked well as a team. It was great to see. GREAT JOB! Service: HVAC duct & vent installation

Reliable, fast service. Been using since 2013 & they are thorough, explain repair. Beth on phone & office is very pleasant & helpful! Keep up the great work Randy & Zach techs! I love using also a family owned business!

This was one of the best experiences I've had in my life. The camaraderie between the workers was like nothing I've ever seen. They were so helpful with each other. They cleaned up all of my floors before they left. I would recommend them. Thanks Ronnie and Steve you were both amazing Service: Installation

Ronnie and Dylan were absolutely great installing my new units and thermostat. Chris gave an accurate estimate of the time it would take, and selected the right equipment for my home that will do the job efficiently and within my budget. Everyone was pleasant and professional from start to finish. Really great guys I felt comfortable having in my home. I highly recommend this company for any and all HVAC needs.

Great experience with Charlie's! They were able to work with my schedule and fit me in same day. They offered me a variety of options, and were knowledgeable about the pros/cons for each. I did not feel rushed to make a decision. Installation of the new system was smooth - Ronnie and Dylan were efficient, prompt and personable. I highly recommend the company and the Super Duo when you need help!

Very excited to get our three, yes, three, HVAC units serviced and vents cleaned. Ronnie & Dylan were exceptional. We really appreciated how through they were with the service. They did not rush the job and gave us and our home their complete attention. We highly recommend Charlie's Tropic Heating & Air. Services: HVAC duct & vent repair, Cleaning, HVAC system maintenance, Install thermostat, A/C system maintenance, Thermostat repair, HVAC duct & vent installation, HVAC duct & vent cleaning

Whoever drives BVN X31 truck tried to run me off the road at 7am this morning. Road rage much? Ridiculous. No one should ever represent a company and drive with road rage. Shame shame. I would never do any kind of business with this company! Terrible representation of a "family business."

I cannot say enough good things about Brent and the team that installed my AC. From the beginning Brent had wonderful communication, even up to this morning making sure that I knew that they were on their way. Brent showed up to make sure that the crew knew exactly what needed to be done and put in some sweat equity of his own. He made sure that I understood the entire process and he and the two gentlemen that were here installing it were nothing but professional. I want to thank them for making the process as easy as possible and I will definitely be recommending this company in the future.

I think they are dishonest. They quoted me 460.00 for a fan motor and then ended up charging me $1260.oo I complained to the owner. He said it was bad communication and the company had a meeting to work on this and he was sorry. I told him for that kind of money I could have almost replaced the entire inside unit and probably would have if it was quoted correctly.

Two months latter the 7 year old unit died with multiple leeks and had to be replaced. This company performed a bait and switch and the owner didn't seem to care. I will tell everyone I know not to do business with Charlies Tropical heating and Air. They seem professional but don't let them fool you.

We've used Tropic for over 12 years. The service is professional, knowledgable, thoughtful, prompt, and considerate. I find them to be fair and pretty reasonably priced. They offer advice, but do not do pressure sales. They've done regular maintenance and replace our main unit. They have recommended replacing our air handler which is obviously on its last legs, but we haven't had the money. But when the time comes, Tropic will be the only company we'll call.

We've had them for 2 years after installing one system and performing twice annually servicing and checks on both. Now they come in and tell me how bad one unit is due to rust, leaks, etc. and it should be replaced in near future. I don't believe all this has happened in six months and if they were doing good inspections and servicing it should have been caught on last semi- annual servicing. Paying almost $300 a year to detect and prevent this type of damage and they take absolutely no responsibility for anything; but want to be one to replace system. Amazing! Can't recommend them.

I have to admit I was concerned at first I could not locate much for recommendations online. Thought I would try them because they serviced our unit in the past before we bought the home. Randy was super, Fast and Deanna was friendly. Their service charge was $59 and excellent in my mind but. I Would have given them 5 stars but.the 30amp relay contact they replaced, I was charged $199 for and in this day and age I found them online for as low as $42.35 including shipping and that is me buying just 1.

I am sure they have local vendor who sells them in bulk for a much cheaper price. So although the Service Charge was reasonable the parts expense I Believe was raised to keep the service reasonable. I compare it to E-bay and you may pay $59 for an item but they charge you $200 for shipping. I Understand the concept just makes me feel taken to some small degree.

The office staff is friendly and the technicians seemed knowledgeable. Even though their hours say M-F, they are on call in the evenings and weekends. It will cost you a little more but we already knew that! They are Atlantic Beaches, FL Bryant Dealer. I have never heard of that brand but they are pretty proud of it. They offer all the standard services, Residential & Commercial Family Owned & Operated, Same Day Service, Planned Service Agreements, Service All Makes & Models, free in home estimates on New Equipment Installation and Replacement. Financing Available, Flat Rate Billing and.24 Hour Emergency Service