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Metro Comfort Systems helps you keep comfortable with reliable service and repairs on your HVAC systems. We provide you with critical information you need to make the right decision between repairing or replacing your heater or air conditioner.
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Since 1986, Metro Comfort Systems has excelled at providing customers with quality customer service and installation. Our experience is backed by 75 years of combined industry knowledge, and solid reputation of being the HVAC company our customers can trust and depend on year after year. After working in the HVAC industry, Gary Baker, owner of Metro Comfort Systems, saw a need for a company with integrity and quality workmanship, and knew he was the man to provide it to central Ohio.The company started out specializing in installations of HVAC systems for custom home builders.
Metro Comfort Systems provides custom installations, equipment maintenance and service for nearly all makes and models of heating and cooling systems and can service existing homes as well as install systems in new custom homes. Our highly-trained service technicians are the best the industry has to offer.
Metro Comfort Systems, Inc. is proud to use the following brands and products. We use high-efficiency units such as Comfort Maker, Carrier, Armstrong, Aprilaire, Bryant & Rheem. We also utilize state-of-the-art Germicidal UV light devices, which kill airborne mold, viruses and bacteria. As well as Aprilaire whole house humidifiers, and Space-Gard and Trion air cleaners.
Reviews (10)
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Eve Hughes
Jun 14, 2022
I called on an extremely hot day for my business I assumed they'd be slammed but they worked us in same day and came within 2 hours of my call. They had the issue fixed within an hour! Exceptional service!
R. W.
Apr 12, 2022
Urgent service need with furnace inoperable in winter on a Friday evening with the family out of town. Jim responded to our message timely and Brandon was on site by mid-day Saturday to replace a capacitor and get the system running. Full explanation of the issue with transparency on the potential for other issues (older unit), however, no pressure or sales pitch to do more than was necessary to get the unit back online. Highly recommend and will make Metro our first call for any future work and/or replacement unit.
Nikhar Kedia
Mar 13, 2022
Great service. As mentioned on other reviews Jim is fantastic at providing service on short notice. However they are a little expensive, they replaced an HVAC fan which had burnt out and charged me flat rate of $690. I later found out that the part itself was only $99-$150 retail. So overall great service, just double check the price.
Wes Polsley
Mar 08, 2022
Our furnace quit while we were on vacation last month. Metro coordinated with our neighbors and had it fixed in under 24 hours. Very friendly and kept us informed the entire time. Thank you!
Andrew DeCocker
Dec 30, 2021
Nothing but good things to say about Metro and technician Jim. Metro dispatched Jim the same day as I called. Jim was professional and knowledgeable and repaired the furnace in short order. I highly recommend Metro and Jim Service: Heating system maintenance
Natasa Legg
Nov 27, 2021
Want to thank Metro comfort for a great service. I called because our heat went out and Jim said he was booked until the following week but he would stop by that day. He came out and put a part in but he showed my husband he didn't think the part would work and would need a new furnace. We knew it was time for a new one and he set us up for the next day. Great customer service!
John Strand
Aug 26, 2021
Our A/C went out over a weekend. When I called them on Monday morning they told me they would have someone out that afternoon. It turns out my A/C unit needed to be replaced but finding a unit might be difficult. They found a unit that afternoon but there was an additional part that they also needed. Jim was on the phone until 8:00 that night trying to locate the part needed.

He was able to find it and they had it sent to them to arrive by 11:00 am the next day. They sent out 2 guys to install the unit on Tuesday afternoon and my A/C was running again by 1:30 that afternoon. Superb! Cannot say enough good about Jim and Metro. Thank you.
Chris Montgomery
Aug 15, 2021
Metro Comfort Systems found time to fit me in the same day I called to request service to my A/C unit. I worked directly with Jim and he is an experienced professional who will shoot you straight and educate you on the details of what and why your hvac system needs a particular service. Extremely professional, fair, and provided a value for what I paid. Thank you Jim and Metro Comfort Systems.
Kuya Machanja
Apr 29, 2021
Jim was very courteous and prompt with our appointment. He explained everything very clearly on what needed work and what was running well. First time using Metro but certainly not my last. Next appointment will be scheduled very soon. Thanks for your awesome work Jim. Services: Heating system maintenance, A/C system maintenance
Steve Paulos
May 19, 2020
Called Metro on a Saturday morning to repair my A/C. I got a call back from Jim, said he could be there in a few hours. Jim was very knowledge, professional, courteous, and friendly. He arrived in the designated time frame and quickly resolved my issue. He also provided a number of tips and suggestions for improving the performance of my HVAC system. I would highly recommend Metro and plan to always contact them for any future repair needs. Also, I always try to support the local businesses here in Powell.