Itak Heating & Cooling

They are the best in the business. Very professional and always on time. Please keep up the excellent work. All the employees are courteous and helpful. Simply the best! Service: HVAC system maintenance

Our "vintage" hot water baseboard heater had started to make noise over the winter, but suddenly it was to the point of it sounding like the pipes were going to explode. Kelly took in the call and patiently listened and set up the appointment. Julian arrived on time and examined our system carefully and then explained as he pointed out what the failed parts were causing and how it could be fixed.

He gave us the price, called another technician (Kevin) to assist and within no time the heater was silent while running! No trying to upsell us on a new heating unit. The receipt was sent electronically almost immediately. It's been over a month now, and it's still nice and warm and silent! I'm glad to have Itak in my phone contacts for when our "vintage" air conditioner will undoubtedly need to be repaired. And thanks for the follow-up call to make sure everything was still good!

Reviews don't lie! These guys are great! After using the same company to service our oil burning heaters, we were turned away for maintenance so we called Itak. They were out to us the next day. The service was second to none and so thorough. Paul went above and beyond to resolve our issue, saving us a ton of money and keeping our repair invoice so reasonable, I am blown away. Super nice people who answered my numerous annoying questions so patiently. Great job Itak!

I was so pleased with the service provided by the team at ITAK. I had an air conditioning system installed and everyone from the office (taking calls) to the gentleman who measured for a quote, to the installation team and then tech help to learn how to use the system were very polite, well informed, professional and attentive. From quote to install was done well and timely, thank you. I would highly recommend ITAK to anyone with heating and cooling needs.

I decided it was time to replace my aging heating and air conditioning system. There was no urgency so I had the time to research the many companies offering this service. ITAK stood out primarily because of the many excellent reviews online. They also are Carrier dealers.equipment my research showed was the best for me. From my first contact calling the office, Michelle and Chrissy were friendly and professional.

First impressions are important. Larry came to my home and did an inspection of my old system and discussed different choices and equipment. He was experienced, knowledgeable and personable and he took the time to answer all of my questions. He gave excellent advice and explained my options. I then received an email with three separate offers allowing me the time to do further research and ultimately make the choice that was best for me.

No pressure! On installation day.the crew, headed by Wayne showed up right on time. Chris walked me through the process and explained how they would do the work. Brad, Matt and Ray arrived with the new equipment and began working. All of them were friendly, professional and respected my property. They carefully removed the old system, and the hot water heater, and then cleaned the entire area.

Then they installed the new equipment. They took the time to explain how everything worked and gave me tips to get the most out of my new heater, air conditioner and water heater. The thermostats were installed and Chris showed me how they worked. When they left, they took all the old equipment with them.and cleaned the area completely. My township inspectors even complimented the installation. The system has been working perfectly and I'm very satisfied. I highly recommend ITAK for your heating/air conditioning installation.

Have used this company for a few different things and have been very happy with their service. We have a 25 year plus a/c unit they were able to keep alive for the summer which is a miracle. I have recently used them for Heating maintenance. Always on time and very professional. We joined the comfort club and so far it has been great and def worth the money.

From start to finish ITAK was responsive with my needs and questions. During install they showed up promptly in the communicated window and were very professional during the three days here. Initially we were not going to have hot water one of the nights but they adjusted the install so at the end of each night we had hot water. They even took time out to pet the dog who was barking at them as they walked through the house. Overall, I would recommend ITAK in a heartbeat.

*Updated- After my 1 star review, I received a phone call the very next day from the office manager. She refunded me a portion of the bill because of my displeasure. Just the fact that a company actually cares about negative reviews is highly impressive to me. But the fact that they are willing to reduce my cost is even more impressive. This company actually cares about customer satisfaction and I will definitely use Itak again in the future! * Original - Let me first start by saying that if I could give 2 separate reviews I would.

One for the service tech that came to my home, I'd give 5 stars. The other for the company that is a total rip off and highway robbery would get zero stars if I could. The tech that replaced the capacitor on my A/C unit was super nice, super helpful and very fast. However, the company charges $260 for a capacitor you can get on Amazon for $10.50. I do not mind paying an $89 service call fee, but to be charged $260 for a $10 part is just plain greed! I get that they have to mark up parts to make a profit, but this is just crazy! I will not be using Itak again.

Itak was in to remove my old water heater tank and installed a new tankless water heater. Experience was phenomenal and would recommend their services to anyone. I am also receive their yearly service for Furnace and AC units for the past 8yrs. I cannot say enough great things about the company.

When your a home owner anything you want to do for upgrades and what have you, you obviously want the best at the best price. So you shop around and get estimates. My wife and I bought our home with no central air. So I got four estimates, ITAK being the last one. Paul, the owner of ITAK, came to my home for the estimate. I said would you like to see what the others said? Paul said " I'm not here to sell you anything, I'm here to tell you what you need to cool your home properly and efficiently." I was basically sold after that but was even more sold after the estimate was sent to me.

Absolutely the best price and then some. I'm a review guy, it's no wonder why ITAK has five star reviews and it's all of them. Paul and everyone from Chrissy(receptionist) Wayne(manger/installer) Brad and Kevin(installers) are chock full of professionalism, expertise with personality. It's what every homer owner dreams of having in their home.

They all went out of their way to answer all my questions and took major heed with respect for the inside of my home. Without a doubt, thee BEST experience anyone could ever hope for. My home is now an ice box lol. It amazing. Very professional afterwards as well they sent me a folder with warranty info, all numbers and a thank you letter. I'm so impressed with the way they have done everything.

They are even coming back to hook up my Honeywell thermostats. Your a fool if you don't use ITAK for all your heating and cooling needs in your home or anyone you know. ITAK is what is lost in the professional world, being honest, doing fantastic work at great price.

I contacted Itak to look at the heating needs of small house I just bought. I received a call from the owner or a technician prior to setting up an appointment. The person I spoke with seemed very knowledgeable and when I explained the situation (limited funds, no working heat or air), I was treated to (what I felt like) was a very honest appraisal of the facts of life.

No hard sell, no games. I was told that unless I had a HVAC family member willing to work weekends, it would cost more than I have to spend. He mentioned some NJ State energy programs that might work for me with a no interest loan. The fact that they called me back, with an honest assessment, spoke to me at length, encouraged me to look at a State program (which they do not participate in) as an option was very much appreciated. Honesty is always the best policy.

What can I say. There is no i in team! Always proud of the quality, attention to detail and effort put in to everything from a Service call to a new system installation. Thank you team! Thanks for the business!

I recently had a new HVAC system installed by ITAK. Brad & Kevin did an excellent job. I couldn't be happier. The guys arrived on time, immediately covered all of my floors with drop cloths, explained the entire process and got started right away. When the install was complete they reviewed all of the settings with me and verified everything was 100% functional.

I'm glad i decided to replace the entire system vs. constantly fixing a 20+ year old unit. The office staff at ITAK is also fantastic and a pleasure to deal with. They've handled everything from scheduling to permits without issue. Thanks again for a job well done.

Having just moved to the area we were looking to have our cooling units serviced and most recently had issue with our heat. ITAK is extremely helpful, knowledgeable, courteous and fair. They have a wonderful system in place to let you know when they are in route. We have now purchased service contracts as i wouldn't want to business with anyone else. I highly recommend them.

Called to repair ac and after three different visits, paying $709 and being guaranteed me on each visits my central ac was fixed, my ac did not Work after 24 hours. When owner came to my house for the final time yesterday he told my I needed to change interior coil (retail cost of part is $229 and installation cost from 3 different HVAC contractors quoted $175-$195 to install) OWNER QUOTED ME $2,650 to buy and replace coil.

This man should be put out of business for scamming people. If anyone has had a similar experience contact NEW JERSEY ATTORNEY GENERAL AND CONSUMER AFFAIRS OF NEW JERSEY TO FILE COMPLAINT. They have many complaints against them with the state for consumer fraud violations and are being investigated. stay away

Living in a 100 year old home is challenging, especially when there have been additions to the house and subsequent additions to the ductwork which hung about 4-5' off the ground in many areas. Suffice it to say that the multiple head traumas I endured have been a routine part of trying to move about my basement which is barely 6' high. Recently the HVAC has been getting problematic and we were advised to consider replacing the 17 year old unit. Paul gave me multiple estimates and options.

During one of his site visits, we discussed re-routing the ductwork. I was overjoyed at the prospect of moving in my basement without doing the limbo. Paul gave me a fair estimate for the furnace and the ductwork, and we scheduled the installation. The crew was very polite, punctual and neat. The work was done so professionally and the thought put into the re-routing was exceptional.

I really appreciated the consideration that Kevin, Wayne and the other installer made while doing the work. All in all, I have used ITAK for about 20 years and have always been a fan of their work; now I am grateful in more ways than one. Thanks to Paul and the crew for saving me from further head trauma and backaches! Karl

In late August I had ITAK install two HVAC Central units. Several companies presented their proposals and ITAK was my clear choice. Paul Mitchell was the first point of contact. In his visit he did a heat load test to determine the requirements of the replacement units. Only one of my two units was down and we discussed the pros and cons of replacing one unit.

We also discussed all the types of units available and the pros and cons of each. He left me reading materials and the offer to call him with any questions. After my study of the materials and of other available data I decided on ITAK and Paul's recommendation. The crew of five took out and installed my new units in one day. They were meticulous in their work. Paul was also on the job just making sure everything goes well.

After the installation I was taught how to use the digital thermostat and the WIFI interface. The system works wonderfully and our home has never been as comfortable. The home office personnel were also professional, as appointment times were confirmed, on the way calls etc. I highly recommend ITAK.

These guys are terrific. I had an emergency Saturday evening 4th of July weekend and they were not only out working, but they took my call and got my HVAC all fixed up. Thanks guys!