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Our Service Area When we opened in 1977 we had one main aim in mind: delivering area clients with comfort solutions that fit not only their lifestyle, but their pocketbook. Over twenty-nine years later, nothing has changed. Just as you've come to depend on Carrier products, you've come to know Steinhardt Heating & Air Conditioning as the source for indoor weather solutions.
Reviews (15)
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Donna Graham
May 16, 2022
We bought a Big Green Egg Grill from them. They delivered it, set it up and explained (with a demo) how to use the grill. Very professional and answered all our questions. Thanks Jake and Scott!
Hannah Shaffer
Apr 01, 2022
Carl was AWESOME! He explained everything he was doing and every machine he was using. He also told me he's been doing this since 1996! Very knowledgeable. His customer service was top-notch! He was very friendly to my pets too which made my experience even more awesome! : Becky was also very helpful and scheduled my appointment on the same day I called. So thankful for this awesome business right here in Jefferson County! Thank you for all that you do!
Jake Stuart
Mar 11, 2022
Had Steinhardt install a new Carrier 95% Gas Furnace and 2 Ton AC system back in December. Dan and Tommy were quick, efficient and knowledgeable. They were also conscious of our pets as they came and went. Everything has worked great and we have even seen our utility bills lower since the new equipment was installed. They even filed for a gas rebate on my behalf! Highly recommend.
Suzanna Ungru
Mar 04, 2022
I would highly recommend Steinhardt's. I requested a thorough duct work cleaning, and installation of the Halo air purifier. The technicians were prompt, clean, and courteous. The work was done efficiently, and we've not experienced any problems. I am very pleased with the improvement of air quality. Good people to work with. Services: HVAC system maintenance, HVAC duct & vent cleaning
Bruce
Feb 17, 2022
Critical: Professionalism On 2 different occasions ( months apart ) I was given a 4 hour window of when they would show up. They didn't show, and didn't call. This seems to be a running theme for this company. They said they called to reschedule - but I never got the call or the voicemail. Service: Heating system repair
Sarah Morgan & Brandon Alexander
Jan 17, 2022
Steinhardts took great care of us with our new home. The installers were top notch and answered any questions we had along the way. The technicians have also been more than great! We had a few questions on the comfort settings and they explained everything in detail. We will always use Steinhardts for all our hvac needs! Thank you! Services: Thermostat installation, AC installation, Heating system installation
Anita Schafer
Dec 03, 2021
Very poor. Came out furnace ran about 2 days and stop again. No heat temperature at night below freezing. Then want to charge another service call. Call from another city service people to work on your home.
Dayna Leach
Nov 13, 2021
I called asking to buy a replacement gas log kit for my fireplace which turned into a 10 minute conversation on a $6000.00 installation.
Norma Morris
Jun 27, 2021
The answering service assured us the technician would call us, we never got a return call. I do not recommend this company, and would like to give them no stars!
Jeff Phillips
Apr 27, 2021
When we moved into a house in Madison we called one of Steinhardt's competitors to start-up our propane gas fireplace. They said something was wrong with it but couldn't figure out what it was. We then called Steinhardt and their man, Alex, immediately found the problem (dirt in the gas line), tested everything out and then took time to show us how the system works and how to maintain it. The next time we need heating or A/C service, we know who to call: Steinhardt.
Kathy Stidham
Nov 29, 2020
I had Steinhardt come to my home to repair my AC furnace. I was told $80 to diagnose. They charged $116.25 And didn't repair anything. Then called me this morning with a cost of $1049.01 to order/purchase a motor and it was going to take 3-5 days to deliver. In this 95 degree weather. I found out that a company in Louisville has 7 of those motors in stock today.

So I go personally to another electric company. And the owner replaced my motor at 1/3 the cost. $343.30 for the motor and labor. The OWNER! That's the kind of service you should receive. I would never recommend Steinhardt. I will never call them again! Bad service! Bad business! The cost is outrageous! DO NOT GO HERE FOR SERVICE!
Lisa Tyner
Jun 23, 2020
Hands down my go to HVAC folks! Everyone here is knowledgeable, friendly and the service is A+++. The only hvac company I trust with my home needs! Plus the prices are fair and the maintenance agreement saves you money! So win win!
Kathy Crafton
Apr 25, 2020
We have had a maintenance agreement with Steinhardt Heating and Cooling for several years now. They are professional, friendly, prompt and knowledgeable. It gives us peace of mind to know that the safety and comfort of our home is being maintained by professionals. Eric Weatherbee has come the last couple of service calls and has done a nice job. The entire staff has met our approval.
Ed Diego
Nov 01, 2019
I drove 2 hrs from where I live to hire Steinhardt Heating & Air Conditioning to install the Regency L14 Direct Vented Gas Fire Place insert their workmanship and customer support is outstanding. They did their homework measuring the BTU gas requirement in my house and i stalling this Regency unit where no other company within my immediate 2hr drive range would sell and install this Regency Gas unit its worked flawless over the past 4yrs.

The fire place insert vendors in the Louisvilley Lexington, Ky markets only wanted to install their inferior brands, I did my homework and insisted on the Regency gas unit and Steinhardt was the only company that carried the exact unit that I wanted. I'm glad I took the long drive to hire the experts at Steinhardt in Hanover, In. They know their trade well and support their installations 100%. Thank You Steinhardt Heating & Cooling you have a loyal customer.
Emily
May 31, 2019
I called around 5pm on a Sunday and within 10 minutes I got a call back from a technician. Within the hour he was here. He figured out what was wrong, got a part ordered on Monday, it came in and he was here by 10:30am Wednesday to fix our AC. The technicians name was Chad and he was very polite, friendly, professional, courteous and very skilled at what he does. Not to mention the repair cost less than what I had guessed it would! I couldn't be happier! Thank you Chad!