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We are 5-star rated on Google, Facebook & Yelp and have an A+ rating with the Better Business Bureau. We have earned these by going the extra mile to provide exceptional customer service. Satisfaction is our TOP priority. With a genuine passion for making your home or business as comfortable and cost effective as possible, Broad Brook Heating & Cooling is the right HVAC company for any size project.

We service all makes and models of heat pumps; gas heating, air conditioners and ductless systems. We are the only call you need to make for new systems, repairs or regular maintenance.
Services
Our purpose is to provide excellence in all areas of service to our customers. Our contracting work is not only at the job site - it is within all forms of communications and contact with customers, vendors, and team members. We service all makes and models of Heat Pumps, Gas Heating and Cooling equipment, as well as Mitsubishi Mr. Slim Ductless systems and Unico High Velocity systems.
At Broad Brook Heating of Preston, CT, we offer our customers the option of a HVAC maintenance agreement. Many problems can be diagnosed and resolved before they can cause a problem during extreme weather. If your system fails during peak time period, you will be placed ahead of everyone else who's called for service who is not a Maintenance Agreement customer.
Our team at Broad Brook Heating is looking to expand! We are searching for an experienced HVAC Technician, a trained professional that can become part of the team. Are you interested in joining the HVAC industry, but you don't have past experience? We are also looking for applicants to fill our Apprentice position.
I have used BroadBrook for many years for all my heating and cooling needs. They are professional, efficient, friendly and provide good value for the prices they charge. Dennis and his tech were great! They were reliable, communicative and most importantly, they solved our heating system problem when others did not.
Reviews (17)
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Beth Bender
May 11, 2022
Excellent technition. Very capable, personable, timely Would recommend this company. Services: Heating system repair, A/C system repair
Jeanne Maren
Mar 20, 2022
Efficient, effective and polite staff. Easy to work with and fair. Service: HVAC system maintenance
Patricia Hemingway
Jul 07, 2021
The crew here are professional and very capable. They keep my system running. Service: AC maintenance
Guzman Hronis
Jul 06, 2021
Honest and thorough service. Services: AC maintenance, HVAC maintenance, Heating maintenance
Sandra Frye
May 31, 2021
I have used Broad Brook for the last six years. I have had only one maintenance call in all that time and it was taken care of promptly and efficiently. I schedule routine maintenance twice a year with appointments readily available. Maintenance visits are handled professionally without disrupting my household. Thank you, Broad Brook!
Byron Garcia
May 03, 2021
Can't say enough good things about Dennis and broad brook. He addressed our problems quickly, made the needed repair and offered some advise on maintenance. He knows his stuff and his rate was more than reasonable for the job performed. We will be calling him again to be our regular service person.
Pam Hopkins
Apr 21, 2021
Prompt, pleasant service. Went out of his to make sure issue was fixed. Thank u so much.
Stan White
Dec 17, 2020
On time. Explained what he was doing clearly. Fair price. I would definitely have him work on my AC units again. Service: AC maintenance
Mary Kay Long
Sep 21, 2020
The best HVAC company that we've ever dealt with.absolutely the best customer service ever,
Priscilla Lehoux
Aug 03, 2020
Very thorough. I have hired these wonderful people for years. They are remarkable.
Alan Marshall
Jul 27, 2020
Professional, friendly service at a reasonable price. Showed up on time and was very respectful of our home. I highly recommend this company.
Jacquelyn Lowe
Dec 12, 2018
Service was provided on short notice. Technician arrived on time, explained the problem and provided an estimate of the cost of the repair before beginning the work. The estimate was accurate, repair completed, and furnace cleaned. I highly recommend this company.
Gregory Sweeney
Dec 09, 2018
Brian and his apprentice came over to take care of a heat sensor within my heating system. They arranged their schedule during the day to accommodate my schedule, which is like unheard of! They were fast, efficient, professional and did a great job! Thank you gentlemen!
Nancy Lathrop
Nov 07, 2018
I moved to this house and the previous owner had left all the paperwork from appliances along with work receipts. I used the same company as them, but a year later when my hvac system died, I called them twice to get service and they never called back. So I checked with neighbors and you were recommended. My call was answered, someone was here right away and I had a new system about a week later. That's how I like doing business.
Tianna Rueger
Dec 21, 2017
My heating went out and after trying to get a hold of several other HVAC contractors, I called Dennis and he responded on my first phone call. He was able to send Brian out to me at my earliest convenience and the problem was fixed that day. I highly recommend!
Carrie Kent
Dec 03, 2017
BBH &C came in with an excellent quote. Their information about different options was clear and unbiased. The installation was fast and efficient. And Brian and his coworker were both polite and clear. My whole-hearted recommendation!
Vernon Jones
Oct 31, 2014
Dennis has been servicing my heating/cooling system for the past 18 years. He has always been highly efficient and professional. After total failure of my old system recently, he replaced it with a much more efficient one. He is extremely knowledgeable and really takes the time to provide a timely and excellent installation. I highly recommend him for any services of this type.