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Quality Plumbing & Mechanical Whether your home or business has a clogged toilet, needs a new heating system, requires AC repairs, or anything similar, turn to Quality Plumbing, Heating & Cooling today. Backed by over three decades of industry experience, our skilled technicians have what it takes to resolve your problems quickly and efficiently.

Using cutting-edge techniques and equipment, we can accurately diagnose the source of your problem and effectively fix it. Additionally, our technicians are fully licensed, bonded, insured, and background checked for your peace of mind.
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Eric Johnson purchased his first business license in Sevier County in April of 1985. He owned one pickup truck, two new pairs of overalls, basic plumbing tools, and very little funds; but, he had a very large dream. Like most new businesses, the Johnson home was the first office. As marketing efforts began to pay off and growth continued, some financial success followed.
We're proud to offer solutions for both residential and commercial customers throughout Knoxville and surrounding areas. We are a professional plumbing and mechanical contractor dedicated to developing permanent relationships with our clients, contractors and associates. To this end, our company will provide unparalleled service and performance through responsiveness, innovation, fairness and professionalism. We stay up to date with industry standards with ongoing education and training for our staff.
At Quality Plumbing, Heating & Cooling, we believe strongly in the power of annual maintenance. Nothing keeps your plumbing, heating, and air conditioning equipment in tip-top shape like periodic tune-ups. Because we are always looking for new ways to help our customers get the most out of their HVAC and plumbing systems, we now offer an option that provides you with regular tune-ups and more, through our Quality Service Club. We understand firsthand that life is busy, and it can be difficult to remember to get your essential home comfort systems serviced.
Quality Plumbing, Heating & Cooling is a team-oriented company which has been in business since 1985. We are looking for individuals who are looking for a career in the plumbing and HVAC trades in construction and service. Quality Plumbing, Heating & Cooling will provide all of the training and guidance necessary in order to learn our trade in association with the PHCC apprentice program and our in-house training facility. This program offers the opportunity to achieve a journeyman license after the completion of the four-year course.
Reviews (10)
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Kenneth Shulman
Nov 22, 2021
They completely transformed the first floor of my house. It is literally unbelievable what they did. It is an entirely new living space. We are thrilled with the outcome. Their design ideas were so helpful and reassuring and the results prove it. Their team of contractors are all very professional and responsive. Wouldn't use anyone else for this type of work.
Jeffrey Armon
Aug 28, 2021
We chose Quality PM to do a kitchen remodel 6 years after our initial experience when Greg's team painted and did a variety of improvements to our new home. We were so impressed we knew that they would do a great job on the kitchen. Greg prepared a 5 week plan to enlarge the space, upgrade electrical and plumbing, install a new window and floor and repaint most of the house.

We were so impressed that the entire project was completed on time and looked even better than we had expected. All of the workers were courteous and professional and highly skilled. The site was fully cleaned each night and we were even loaned a microwave to reduce the disruption to the temporary loss of our cooking space. Greg also referred us to excellent staff for our materials. To sum up, we are thrilled with how our kitchen looks and how it has improved the entire house. We would strongly recommend Quality PM for any home improvement project.
Gina
Jun 16, 2020
We could not have chosen a better contractor than Quality PM to renovate our family room. Gregg's team was professional and courteous. They arrived on time, tracked perfectly to the planned timeline and left a clean work space each day. Their attention to detail was beyond impressive. I look forward to working with them in the future on our next project.
Kimberly Wenzel
Jun 16, 2020
Quality PM does exceptional work. They built our home and of course when we were ready to finish our basement we knew who to come to. They were timely, organized, professional, and kind. The best part was they stayed on point and AHEAD of schedule. You never hear about many builders ahead of schedule and they were. I don't have any complaints. Truly first class all the way! Thank you for our beautiful home!
Cheryl & Paul Contento
May 11, 2020
If you are looking top quality workmanship and professional service then Quality PM is the company you want to work with. From the first meeting, they made sure they understood what we were looking for and went over every step of the process. The work began exactly when they told us it would and each morning before the work started they went over what they would be doing that day.

When I came home, the only evidence of them being there was the amazing work that they had done. Everything was cleaned up and nothing was left out. So many companies out there over promise and under deliver. Quality PM is the exact opposite. They exceeded our expectations and I would not hesitate to recommend them for any work you need done at your house. Gregg and his staff are the real deal.
Linda Lewis
Apr 23, 2020
This renovation was the second time we had Quality PM in to update our 1967 Colonial. The first was a kitchen/Dining Room/Family Room reno that opened up the 3 rooms and made them much more usable and cozy. This second job was renovating a half bath/laundry room as well as a full guest bath. Once again Gregg and his crew really shined in their ability to take a dated space and transform each room into a warm and inviting place. Gregg referred us to vendors who had the materials and fixtures that are top quality and the suggestions we received from him and his experienced crew optimized the beauty and functionality we craved. I would enthusiastically recommend Quality PM to anyone!
Barbara Jager
Feb 25, 2020
I can't say enough good things about Quality PM, Inc. From the very beginning, we felt we were in good hands. Gregg heard us on the consultation and estimate for our complete master bath renovation and had some great suggestions. The work went exactly as scheduled and the expertise of John and Paul revealed itself in a beautiful bathroom with all the details attended to. Even when there were a few changes, they rolled with it and were very accommodating. Great company and I would call them again!
Randi Imbriaco
Jan 30, 2020
We had a deck added onto the back of the house and a kitchen remodel where the wall between the dining room and the kitchen was removed. We absolutely love the space and Jake really loves the deck. It was our first time experiencing a remodel, and the Quality PM team made us feel at ease. They were on time, meticulous, always in communication, willing to listen/make suggestions, conscientious of the space and cleanliness. It is a really high standard they have set, and I would highly recommend them.
Tom Karpowitz
Oct 27, 2019
It is rare that you can describe an extensive home renovation project as "fun". We can honestly say that about our experience working with Quality PM. Gregg was extremely patient and creative during the planning process. We changed our minds many times and had him give us estimates for many projects. it took us forever to narrow it down to the final set. Gregg never failed to match our enthusiasm and sent us many detailed estimates, always with creative ideas and a smile.

Project management and organization was executed with near-military precision. We always knew who was coming and when, thanks to homeowner access to the excellent project management package that Quality PM uses. Once the project started, there was someone here working almost every day. The project moved at a very fast pace and stayed right on schedule.

The fine gentlemen who poured themselves into this project are true craftsmen. We would readily give them the ultimate compliment: they worked on our home as if it was THEIR home. Their work was meticulous, and the workers were delightful. Gregg's team, John, Paul, Bob and Charlie, were extremely patient with our many "visits" to check on project status. never making us feel like we were in the way (which we were).

They worked very hard and cleaned up every evening. They even took the time to play with our cats! The subcontractors were equally professional and praiseworthy. Bob from Danza Plumbing came back several times after hours just to ensure that we had working water for the night. He saved the day by coming at a moment's notice to hook up our stove when the specs were not correct. that allowed us to finish the project on time. Paul from Graves Electrical was wonderful, offering expert guidance in the placement of switches, outlets, and fixtures. Jim's crew from Jimco Painting was meticulous and so much fun to have in the house. Jim even helped us to clear the driveway during a 22-inch snowfall so we could get the trucks in! We cannot say enough about how happy we are with both the process and the product. Quality PM receives, and deserves, our highest personal recommendation.
Mary Egelston
Oct 24, 2019
During this past summer, we had our kitchen completely remodeled by Gregg Biche and his crew at Quality PM. They guided us through the process, from the planning, recommending vendors, demo, timing and following up after the job was complete. The schedule for the job was set well before the job started, everything was done according to that schedule and the job was completed right on time!

Since we were away for part of the time, they even sent us pictures of the progress. It was fun to watch what was going on. We were very happy with the crew. They were hard working, yet friendly and always patient with our questions. They went out of their way with special touches as they finished the job. We would recommend Quality PM for any home renovation needs.