Service Now Of Oregon

Received multiple bids for new furnance & air conditioner units. Service NOW Inc. was prompt, professional, gave multiple options but informed me of my best option with regards to house size and future maintenance costs. I was not upsold or given some long drawn out sales pitch. I was told what was needed for installation, length of time, and what to expect. Technicians arrived on time, informed me on progress as needed, and were friendly yet professional.

I appreciated how all expectations were met and the technicians were respectful of my property. They cleaned everything up and left all areas free of any debris. I was informed on what work was performed, preventative maintenance measures, and my questions were answered thoroughly. They handled rebates, registering equipment, and gave discount for cash/check on new equipment install. Very happy with this company and highly recommend!

I needed an annual gas furnace tune up (hadn't had one in years) and my neighbor told me to call Service Now and ask for Frank. The morning of our appointment Frank called and said he was on the way. He arrived on time, was very pleasant and obviously knows what he's doing. Frank answered the questions I had and offered a couple recommendations. When I need major work done I definitely will call Service Now and if Frank's available I'd appreciate him being our technician. See ya next year for the next tune up Frank! Thanks

Just called the number and was meet with a jumbled "Servicnowcanyouholdplease" from some old sounding male. When I was confused in what was said he immediately shouted "SIR CAN YOU HOLD PLEASE". Annnd I hung up. Sad to see good reviews of professionalism and then experiencing the exact opposite. Good thing there are like 10 more places to call in the immediate area.

I was referred to Service Now by Angies List, and they got back to me wanting 95 bucks to come out and tell me what was wrong with my A/ C unit. I called and talked with Kurt Wakefield, the general manager, and told him what I already knew was causing the issues, and he chuckled and told me "good luck finding someone to work on your unit", and ended the call.

A total waste of my time, and his attitude was Anything BUT Professional. I intend to report this to Angies List as well. My advice, find someone else that cares to do your work, your money would be better spent elsewhere. Good Luck!

I called Service Now because they were the closest to my home. A modern, efficient gas furnace should be serviced annually. The company that installed the furnace 12 years ago moved. This was my first annual service. I am not proud of that. When I called Service Now, one of the first questions they ask was if my furnace was working now. It was, so we scheduled an appointment about 2 days later.

The service technician arrived on time, and was very experienced. He cleaned the heat exchangers, adjusted the flame and performed all of the necessary annual service, for a reasonable fee. I will be calling in this company again next year.

The technician replaced my outside breaker box and we had A/C again! Thanks!

Good guy. Told me he wasn't right person for the specific heat pump fix I needed and that I should find someone that had experience with that specific part of a large scale system. I appreciated the advice and honesty.

I needed a very small specialty part that hardware stores don't carry, so I went to Service Now. They not only had the part, but gave it to me free of charge AND gave me a ton of great advice on oil furnace maintenance and repairs. They clearly see the value in long-term customer relationships versus a quick buck. Next time I need service, I'm calling Kurt at this place. Highly recommended.