Sam Wexler Plumbing

Not usually one for reviews but dang, that was an unenjoyable experience. Two visibly sick plumbers showed up and coughed and sneezed their way through my house. I get it, we're all tired of covid, but if you can't contain your germs, wear a mask or stay home. They spent 10 minutes snaking a drain with a tool I told them over the phone I had already tried.

Not surprisingly, they didn't fix the problem, but I was stilled charged $135. They'll be happy to come back out and tell me how much it will cost to actually fix the problem, no doubt for an additional 135 transit fee, no thank you.

My apartment complex called these guys for an emergency drain fix first guy they sent was super ignorant and very unprofessional. Claimed we might of been "racist". Second guy they sent a hispanic guy was very professional and very polite. Horrible workers tho they definitely need to be trained more.

We used them to replace our sewer line. They dug up the lawn and replaced only a portion of it - claiming that the rest of it was OK. Since then, we have had the same problem that caused us to replace it (we thought) in the first place! They came out and lo and behold the rest of the line had collapsed and for a mere $3,600 we could get that fixed too! We have an old house and they should have fixed the entire issue the first time when the lawn was dug up. Needless to say we are not happy and would never recommend them

They do a good job and are knowledgeable! I have only used them for commercial properties but they have been great to work with. Drain cleaning, roof drains, and building main shut off valves, great job on all!

Called San Wexler plumbing to clear my main drain. Technician was here within the hour. Did a clean, thorough job, snaking well past the clog to assure the entire line (75 feet) was clear. Best of all Wexler uses a very powerful drill to drive the snake, rather than the big clunky machines others use that were difficult to get through my house and down the basement stairs.

This company is not interested in providing a service they are interested in charging you for everything. Called other places who do not charge fees to come out. Called other plumbers who gave a rate on toilet installation. Called for someone to give me a quote on a toilet install. Everything Jessica said on the phone was "it depends" there is a fee for someone to come out and look.

And if they use their skills or brain there is a fee. The fees are not reasonable it's $100 if the leaks are not visible and when they use a camera it's $295 dollars. Outrageous. The company should be paying for that if they want customers and want to build a relationship. I then asked for an estimate since my leak is viable in the basement and it may not even be plumbing related. Jessica said she can have an estimator out next week but when she took my information down again she pressed that if any investigation has to be done by the plumber there is a $100+ dollar fee! She then called her supervisor Joey who refused service to me. Because I wanted a simple quote / estimate on a toilet replacement. Joe also now says Lansdale is too far.

The technician was nice enough, but he didn't really troubleshoot to see what was wrong. He just turned up the heat setting on my hot water heater and charged me $125. He didn't stick around long enough to see the heat setting was NOT the issue. When I called the office to tell them, I was told I would be charged another trip charge to diagnose the issue.

I had two plumbers come in and no one could figure out what wrong with my shower. The water was coming in either hot or cold and it wasn't the mixing valve. We thought we have ghost pipes. I called Sam Wexler plumbing based on another plumbers recommendation. Within an hour the figure out the problem and within two it was fixed. There plumber, I cant remember his name but quiet, quick and even looked at another issue he was not scheduled there for. I personally had a wonderful experience and will call again for their services. I will say its a little hard to get an appt when I am working full time but it was worth it.

Pricey. They Didn't think about how customers or clients feel regards the project or process. All they do is just lump sum price for their work. No break down with details. Change the handle and capping drain cost $295. For about 25 mins job. I hope anyone see this message just do the math. And I really hope I can do business with them. If they modify their process, think from the client sides. No hard feeling. Just speaking the facts.

I was referred by my friend who is a plumber. Even he was shocked to here what a rip off this company is. I thought my kitchen drain wasn't draining. He checked and said it was draining fine. Took him all of 5 min. Then said I owed $125. I stayed the girl who took the call never said anything about a $125 service fee. He said there are 3 girls that answer the phone and they should say it.

Do not call this place. There are many plumbing companies who did service calls for a lot less. And they tell you there rate on the phone, not back door you So they can rip you off.