Precision Heating & Cooling

Precision heating and cooling was excellent to work with. My parents have been customers for years for both routine maintenance and for repairs/replacements and have always been pleased with their service, so they were the logical choice when our AC stopped working. They were quick to identify the problem with our AC and offered multiple solutions.

In the end, we chose to purchase a new AC and furnace. Jerry worked with us to help us find the best units for our condo at a reasonable price. The best part is they were able to do a next-day installation! Overall, they provided excellent customer service! We will definitely continue using Precision for all of our future heating and cooling needs.

I received great customer service from the moment I called Precision Heating and Cooling until the very end. Kim provided excellent customer service when scheduling my appointment and Tony from maintenance was very thorough and professional when he called to advise of the issues with my unit. He even went the extra mile with his recommendations and doing the research for me. I will definitely be using this company again.

The office staffs were very courteous and helpful. Tony was the tech., came out to our place in the middle of the night to check out our faulty heating system. He tried to save us some money by diligently checking the unit to see if the problem is repairable or if we need a new one. once he found out what the problem is, gave us suggestions, explained carefully and make our own decision. He's very honest, helpful, very professional and very knowledgeable of his work. Price was reasonable. Needless to say, I'm very please with the work he has done.

I contacted them regarding a heating issue where the heat was completely down for the whole building. They responded very quickly and understood my concerns with the weather, and for the tenants who had no heat. Tony identified the issue quickly and kept me in the loop with communication the whole time. He got the heating system back on line and was reasonably priced.

They didn't take advantage of our situation and price us an exorbitant amount to fix the heating system. I highly recommend Tony and Precision Heating and Cooling for their excellent service, expertise, and pricing.

I have worked with Precision in the past and actually use them to service my own home. They are quick, efficient, reliable, affordable, and professional. In July my HWT ruptured on a Sunday (of course), they were at my home within an hour to quote me and they came back out on Monday and replaced it. When I had a question about my invoice, Erin was extremely patient with me. She answered all of my questions, and made the payment process a breeze.

Precision was extremely professional. The team came out promptly as scheduled, was very thorough, and cleaned up upon completing their service. We used Precision to put in all new HVAC equipment at a very reasonable price. And we continue to use them for ongoing maintenance needs. Highly recommend! Services: A/C system maintenance, Heating system installation, Heating system maintenance, Cleaning, HVAC system maintenance, Install thermostat, Install AC

The team was very transparent about wait times for equipment and what I actually needed instead of upselling other products to me. They were on-time, efficient and very patient with the questions I asked throughout the process. They even went above and beyond and helped me fix my thermostat issue! I'd highly recommend Jerry's team to anyone.

Precision heating and cooling has always provided excellent and professional service at a good value. I use them both professionally and personally. They have always been willing to work with me and my clients. They are responsive, on time and thorough with the job that they do. 2 Thumbs Up for sure! Services: A/C system repair, Repair HVAC, Heating system repair, Heating system installation, A/C system maintenance, Heating system maintenance

I had the dreaded evening of a furnace that stopped working on a Sunday with a high of 20 degrees. I called Precision and Tony graciously walked me through some simple diagnostics to see if we could get my furnace to kick on for the night so I could wait until tomorrow to have someone come out, and avoid the emergency service fee. Unfortunately we weren't able to get it working but a technician was able to come out within an hour. Mark diagnosed the problem quickly and got my heat restored. Extremely grateful for Precision, their professionalism and timely response was fantastic.

The Precision team did a great job in quickly responding to our heating emergency when the existing furnace completely died on a day with high temperatures in the low 20s. Their tech showed up within two hours, diagnosed the issues and presented helpful options for us to decide how to proceed. Turns out our existing furnace was going to cost a lot to repair with uncertainty about how long the patch would last.

We got a great deal on a new furnace that the Precision team installed the next morning. They worked closely with our home warranty to get us the best furnace at the best value. Great team, incredibly professional, super helpful, and really responsive to our needs and the timing. Very happy to have the heat back!

The employee was definitely on time, knowledgeable and professional. Most definitely will use them again. Service: Heating maintenance

We hired Precision Heating and Air Conditioning to replace our air conditioners that were located on the rooftops of our 3 story townhomes. 12 townhomes in all. The job was fairly complex, involving the use of a crane for several days. We were very satisfied with all aspects of the project: their detailed estimate, the friendliness of their office staff, and the professionalism of their hvac technicians.

When they say they are going to be there, they will be there. They will do the necessary prep work to protect your floors. And they will take the time to introduce you to the new equipment. In addition, Jerry was always available when called or texted and even attended a few of our HOA Board meetings to answer our questions. I would highly recommend Precision for HVAC work.

Precision was professional, on time, diligent and they stayed on task. They followed through with everything they said they would accomplish. Their prices are competitive and I would definitely recommend Precision for your heating and cooling services. Services: AC installation, Heating system installation

Aurillo did a really great job with our furnace, he noticed we had some remodeling done based on the dust content inside the system itself. We had the vents cleaned before we moved in. He cleaned the whole thing for us, took great before and after photos to show his work. He talked to us about maintenance contracts, and how to save some money. Would recommend and we are using them again!

On a Sunday, both our furnaces went out during the start of a Chicago winter. I reached out to Precision, and Tony, the owner, responded right away. Over the phone, he was able to troubleshoot one of the furnaces to get it running. He went out of his way to ensure that we had heat through the night and arranged for a tech to arrive to service the other furnace the next day. We are now loyal customers and would give Precision Heating & Air Conditioning our highest recommendation.

Received superb heating and humidifier maintenance service. Keith was a very personable individual, very knowledgeable and had great conversation. Services were completed in a timely fashion, suggestions were made for future services as well, and knowledge was given on current conditions. You couldn't ask for a better service. I was ensured the service was backed by the company, so now it's my go to company for my yearly services. Thank you!

I used to be a 4 seasons customer for year's, until I did business with precision heating and cooling. They are so professional and accurate on their job. Today I had the pleasure to met Aurelio. Came had a mask, did his job give me some tips and left. They are the BEST by far and I will always recommend them to anyone. Service: HVAC maintenance

I had my heating and AC unit installed about 10 years ago from Precision Heating and Cooling. Great service and great products. I had to recently have my AC unit serviced due to some animal activity on the outside of my house. Nick was able to come out the same day, problem solve my AC issue, and fix it. Nick was friendly, professional, and knowledgeable.

I recommend Nick as well as Precision Heating and Cooling to anyone looking for great products and great service! I also was impressed once again by those that answered the phone when I called to set up an appointment. I feel as if I was taken care of from beginning to end and know I can always count on Precision Heating and Cooling.

Precision was referred by another HVAC company no longer servicing our area. I spoke to Greg on Thursday evening. Greg came out Friday morning, we agreed on a system and price, and the work was completed by 1:30 p.m. on the following Monday. Both installers, Ralph and Hector, are to be commended for their attention to detail and understanding the need to "get it right." Ralph spent the time needed to rewire portions of the system that were leftovers from a previous American Standard installer who gave little thought to properly doing the job. I will gladly refer Precision and Greg for his technical knowledge.