From new construction and remodeling to faucet replacement or complete heating system installations, we do it all. We are radiant heat specialist with many comfortable efficient systems installed throughout Essex County and surrounding communities. We are trustworthy, courteous, prompt and professional.
Services
If there's a plumbing problem in your home, we'll fix it. There's a long list of things that can go wrong in any home-leaky toilets, hot water heater that don't work, leaky faucets, low water pressure. We've seen just about everything and know how to fix it all. Our service is prompt, courteous & professional.
We provide a one year warranty on everything we sell and install. And down the road our service personal will always be there for you. Preventative maintenance cleanings and scheduled yearly service is available for customers on a time and materials basis. We are heating service and boiler replacement specialists servicing Essex County Massachusetts & surrounding communities including Marblehead, Manchester, Swampscott, Beverly, Peabody and Danvers.
Heating equipment typically uses the largest amount of energy in a home. Many homeowners are not aware or do not take full advantage of the rebate and incentive programs that are available to help save on energy costs. Mass Save offers a variety of residential rebates and energy conservation programs designed to help consumers reduce energy consumption, lower energy costs, and ultimately, help preserve the environment.
Reviews (8)
Joseph Poirier
Jul 22, 2021
Stephen Girolamo
Feb 06, 2021
Rick and his team installed two high efficiency combo heating/hot water systems into my multi-family property. There was some considerable work needed to be done in order to even get the systems into the building from a logistical perspective. Rick and his team did the work in just a matter of days. Rick also helped me through the rebate process with the state. Great work at a great rate. If you are in the North Shore area, I highly recommend Hackett Brothers for your plumbing needs.
Ray Chouinard
Dec 05, 2020
Rick and his team have done various jobs at my home over the last 12 years and there is simply no one else I would trust for my plumbing needs. They recently took care of a huge issue with the plumbing under the concrete floor in my basement and I would have been lost without them. Cant say enough about their quality service. Services: Sewer repair, Plumbing leak detection, Toilet installation, Plumbing pipe repair
John Harrington
Dec 09, 2019
Tom Fitzgerald
Dec 07, 2017
Thank you to Rick and Rick Jr. for the quick turnaround on my client's kitchen faucet and disposal. We installed a beautiful countertop and asked Hackett Bros for an AM disconnect and PM reconnect. The family was only without water for several hours. No extra trip or service charges, just honest and up front. Thank you!
Thomas Gately
Jun 22, 2017
Pamela Maragliano-Muniz
May 20, 2017
Patrick Ramsdell
Mar 16, 2017
I had these guys out to my house to fix a noisy heating pump in the basement, and to do a general review of the heating system, since it hadn't been done in a couple years. Two hours later, they come upstairs and say it's all fixed. Great! Two weeks later, the new pump is making the exact same sounds as before. I called them to express my disappointment that the new pump would make the same sounds so quickly and to have them come out to fix it again.
I spoke with one of the Hackett brothers, who didn't identify himself, and who seemed entirely uninterested in the fact the work his company had done hadn't lasted a month. He also stated that the pump normally makes that sound, when there are two identical ones working silently right next to it. He said I'd get a call back sometime the next day. A week later, no call. 1 star, for terrible customer service, and shoddy workmanship. There are many other local plumbers in the area, and I'd recommend looking elsewhere before engaging this company. Unfortunately, I will have to.
I spoke with one of the Hackett brothers, who didn't identify himself, and who seemed entirely uninterested in the fact the work his company had done hadn't lasted a month. He also stated that the pump normally makes that sound, when there are two identical ones working silently right next to it. He said I'd get a call back sometime the next day. A week later, no call. 1 star, for terrible customer service, and shoddy workmanship. There are many other local plumbers in the area, and I'd recommend looking elsewhere before engaging this company. Unfortunately, I will have to.
